Accor Hotels Review

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Accor Hotels Visit the website

Reviews 4.1 /5 (20 total)

5-star

40%

4-star

30%

3-star

30%

2-star

1-star

All Reviews (20)

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N Chaplin

2021-12-11 00:06:11

ACCOR Hotels- Sebel Apartments -Very disappointed when booking today. No hotel phone number/no place to put member number/states member discount 10% and age discount 15% but no where to calculate this. Price the same by the club phone booking as the

Joan Leifer

2022-09-08 15:18:02

Great hotels but very clunky and hard to use web booking pages. Also, I have silver membership but the prices I was given for a recent trip were cheaper for non members. So what's so special about membership? We booked in my husband's non m

2021-10-01 14:29:31

I was disappointed to find when booking online using the Accord website that the member's price I was quoted was exactly the same as that quoted to my friend who is not a member. I was expecting at least a 10% discount as I have been inundated

Susanne Anderson

2022-11-26 08:02:02

Sadly had to cancel my reservation due to covid-19. General company emails and main call centre, not very helpful. But finally spoke to Oana at the Leeds City Centre hotel and was very friendly and very helpfully, she was delightful to deal with. Tha

F CURTIL

2023-03-10 05:29:24

The booking for a hotel was easy, the needed information was available.The website promoted a 5 or 10% discount for Accor membership (ALL) but gave the same price with or without login on my account...I have serious doubts about this loyalty program.

Catherine

2023-06-02 23:06:48

Newly renovated Mercure in Troyes. Friendly and professional staff. Clean and well appointed rooms. Great value for money. Great location. Excellent choice of breakfast options to suit all dietary needs. Comfy beds. Well lit shower room with w

Matthew Trompf

2021-02-23 09:11:06

On Friday 28th October 2022 I booked a superior room with 2 single king beds for 2 nights from Saturday 18th March 2023 to Monday 20th March 2023 for $500 with breakfast included, which was such an amazing deal so I would recommend booking with them

Matthew Trompf

2023-01-23 16:00:00

On Tuesday 16th May 2023 I booked a standard king room with balcony for 2 nights from Friday 23rd June 2023 to Sunday 25th June 2023 for $548.15 with breakfast included, which was such an amazing deal so I would recommend booking with them in the fut

Mickie Huang

2022-02-05 03:21:34

Clean bed and so comfortable! Great shower! The breakfast is so awesome, I'd pay for it full price! The best deal is the breakfast is included! The price compares to other hotels is so adorable! Best stay in San Francisco! It's about 30 min

Hans

2022-10-02 14:03:16

Not very userfriendly.The website offers "10% discount for members" of the loyalty programme but no matter how I tried it did not accept that; in the end the price was just the same as through the open internet.The benefits one enjoys as a

Neville Randle

2022-09-25 03:15:39

One problem with our booking , Cairns Harbour Light booked the Winter escape deal with $1.00 breakfast ,did not come up on reservation rang hotel they do not have a Restaurant but you still advertise having breakfast .On your website for the hotel it

Jacqueline Sandor

2021-11-01 11:19:26

I can only speak of Cambodia to date and this was a fabulous experience;great, very welcoming service; great food and shows on inthe night-time. Massages, as part of the package, were also excellent.Everything was pristinely clean amongst carefully m

2022-03-02 14:45:47

Accor Hotel staff don't understand Accor Booking conditions and frequently attempt to charge the full fee of accommodation, once they have credit card details, several months in advance even when booking conditions state that won't happen

MICHELLE FINLAY

2022-07-13 09:58:35

I found a 30% off deal from Accor that included breakfast but when I booked the hotel, breakfast wasn't included. I had to ring Accor headoffice and ask for them to sort it out. It is sorted now but it wasted nearly an hour of my time by the t

MTD Goh - Singapore

2021-10-25 09:12:39

My first Ibis stay was in Bogor Ibis Styles Apr 22-24. I was so impressed with the service & pragmatic room design/layout that I decided to book Accor hotels for my next trip in HK Ibis Central/Sheungwan (20-24 May). The prices with a 40% promo

DC PERTH

2022-07-24 07:17:43

I HAVE BEEN STAYING WITH ACCOR HOTELS FOR MANY YEARS.THIS YEAR I TOOK A ACCOR PLUS MEMBERSHIP WHICH I HAVE USED ALOT. NICE TO OCCASSIONALLY GET LATE CHECKOUT THO GETTING TO ROOM EARLIER WOULD BE A BONUS. I DO LIKE THE DISCOUNT I GET WHEN DINING IN SO

EllenPrz

2022-03-07 10:09:23

Stayed last night prior to flying from Heathrow. Got a good deal from Holiday Extras for evening meal, double room and 15 days parking. Room was good, dinner excellent. Have only given 4 stars as drinks were exorbitant! Hopefully car will be fine too

Terence White

2022-07-25 01:51:11

I find Accorhotels a good company to deal with. Unfortunately when it comes to the nitty gritty of making a booking the site slows to nothing and you find yourself looking at a whirring disc for 10 minutes and then it goes back and you have to start

Abdulla Aldakheel

2023-01-28 04:56:49

mercure hotel al manamaone of the best and most beautiful hotels I have visited in Bahrain I like a very warm reception they are friendly and I like to thank Ms. Raina she deal with the guest in professionalism and attention and the best off all Mr.

F Luo

2021-01-15 16:32:40

Saved money by booking through membership Accor. Thanks for your offer of discount, any penny helps.

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Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest worldwide. Accor operates in 110 countries and 5100 locations. Its total capacity is approximately 704,000 rooms. Wikipedia

Founders: Paul Dubrule, Gérard Pelisson