I use to love them my only peeved with them is that they are now taking longer to give us our merchandise instead of 5 to 7 business days it takes longer than that they are lying to us You will now have to wait more than 7 days The quality of thei
I have just had phenomenally good customer service from Anthropologie. I phoned the UK customer service, but got an American lady, called Angelena, on the phone, so I'm not sure if there is an international service, or dedicated one in each coun
Bought my daughter 3 tops and less than a day of buying the strap broke on one . Okay I get it with clothing but it was a couple hour drive to the store and I tried to get help through chat and she said to go back to the store . She was nice but I’m
I've been a dedicated Anthropologie customer for over 10 years! Love the clothing, and own many pieces. The only complaint I have is the shipping is high...and your new website design is poor. The endless scroll function takes so much time to lo
Fabulous clothing! Mid range price & above. Chic, bohemian one of a kind pieces! Great shoes, really great quality & unique handbags. Amazing candles, cards, gifts & a furniture line to work w/linens & decorative pillows. A visit to
Made an order online and wanted to make some changes so I called the 24/7 customer service number. They easily cancelled the part of my order that was on back-order, they notified me that I could make returns in store (which helps since there's
Despite the bad reviews I ordered 5 plates (order #1) and a serving platter (order #2) at Anthropology. For both orders, delivery was quick (~ 1 week?) and the packaging was really well, so everything arrived in perfect condition and it’s even more b
First off: I've been shopping with Anthropologie for ages and have hardly ever had any problems with them (and if anything was wrong, it was always solved)! Even though customer service in he US is better, their UK branch is good and whenever I
I really like the homeware products at Anthropologie..they are great quality and always look really high end. My deliveries are always despatched quickly and very well packaged, so any fragile items I buy always arrive in perfect condition. Overall I
A lovely dress, that went down in price in the sale, arrived quickly, looks beautiful on. I'm so pleased as I couldn't afford the full price, but couldn't stop thinking about it.What signed the deal for me was the picture of an older w
Gracie- one of the customer service reps in the Anthro Furniture department- went above and beyond in making a complicated shopping experience, smooth. She was attentive and helpful and didn’t do the usual customer service rep of ‘sorry we can’t do a
I bought one of their statement mugs with the initial on. I have to say their pieces are pricey so I bought when they had a discount on. It’s beautiful but you have to take extra care when washing and using especially if there’s gold detailing.
Surprised that there are so many horrible reviews. I was pretty happy with the glass vase and thee monthly calendar that I got last week from the Stanford Shopping Center. I highly recommend you go to the store instead of going online.
Love online shopping at Anthro. Super quick delivery and everything comes neatly packaged and safe. We have had a few hiccups with some purchases and customer service is prompt, efficient and super polite. No complaints!
I had to call customer service twice with questions about an order and a promo code. They were great! Super helpful and knowledgeable. I’m shocked to see all of the terrible reviews.
Love Anthropology. Everything arrives on time. Packed beautifully. Ive ordered several vases and the quality is lovely. A delightful shopping experience.
Very prompt delivery. Easy to track. Clothes are always amazing quality. Most of my wardrobe is now from Anthropologie. Also great sales.
Always the best shopping experience. I received a broken item which they quickly sorted.Plus their items are gorgeous!
Beautiful dresses, great quality, quick delivery, easy returns and speedy refunds - great company to deal with.
Fast, efficient service. Quality products. Overall a pleasure to deal with!
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