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ASOS Review

Below are all the real reviews about ASOS from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.
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Reviews 5.0 /5 (20 total)
All Reviews (20)
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I had an extremely positive experience with Ajay from the Customer Service team at ASOS. I had an issue with express shipping and although we weren’t able to resolve the issue in the moment, they were very understanding, accommodating and professiona
The agent was amazing and processed the refund straight away without having to explain myself over again and he was able to offer a discount for the issues i've been having.The only reason i've given 4 stars is because of the headache i had
Even though I didn’t have any documentation for the wrong address, I have sent this item. The representative help me and gave me the solution that was suitable to me.And all that was done with grace and kindness,The representative didn’t thought abou
I was connected with Daniel on the customer support chat as an item was missing from my order (due to the courier damaging the parcel, not the fault of Asos) and he was extremely helpful and arranged a replacement within minutes! So easy to deal with
Not as great as it once was, but still has an excellent range of clothes when I need to do my shopping.Seamless and easy to use website, delivery has always been excellent for me and the items are always in perfect condition.Furthermore their return
Agielyn listened and immediately addressed my issue. After having a bad experience on DE ASOS, I came to UK ASOS and the issue was understood. I had ordered shoes on the DE ASOS website, but the wrong size came, and the price had doubled back from th
My parcel was delivered to the incorrect address but the service team were excellent. Ronette helped me and organised for the situation to be resolved, whilst being very polite. ASOS are excellent and reliable. However, since they switched to EVRi as
ASOS one of my fave. Always can find so many good deals . Sizing not always accurate but return it’s so simple and you can choose which one return option you prefer . Easy and confident shopping. Many stores have to learn from asos how to make custom
The agent who deal with my query was extremely polite, helpful and professional.They went above and beyond to find a solution for me.It isn’t often you get such incredible service, but a special thanks to Mapauline. Keep up the great work and high cu
To start things off, for what you pay, the quality standard is quite high. Be sure to read the washing labels however. I managed to shrink a couple of T-shirts once.Secondly, ASOS offers a very wide range of sizes. Me having broad shoulders and a thi
My go to platform for online shopping for some time now. I love the variety of brands and also their customer service which is the best! I like the idea of chatting and not calling. Yes, there were issues here and there along the way (which is inevit
Sean understood my urgency and went out of his way to help me. He could have just told me I had to wait but he went the extra mile for me to ensure I got my order in on time and with a valid promo code.
Prince was a great help, he was extremely efficient in helping me with my issue and even offered a discount on my next order. He was attentive and understanding and showed great customer service
Received below orderOrder No.: 844099165Not something I normally order here.Took a chance as they were on sale, with added discount on top. That's what I
Live chat are super efficient and so pleasant to deal with, Prince has been excellent today, don’t hesitate to contact them. A1 from me
Asos customer service is brilliant. Fast, friendly and helpful. Always so easy to deal with any order or return issues that arise!
Quick, clear and polite service. Offered a discount for inconvenience for the order being delayed. Very pleasant experience.
Charlotte Joy in customer services was excellent dealing with a refund for a pair of faulted shorts, excellent to deal with
Quick and easy solution to my missing items problem. Fast confirmation on the refund and regenerated a new discount code.
Ervin was amazing to deal with, so quick and responsive aswell as resolve my issue instantly with no issues!
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5.0 /5
20 Reviews
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ASOS plc is a British online fashion and cosmetic retailer. The company was founded in 2000 in London, primarily aimed at young adults. The website sells over 850 brands as well as its own range of clothing and accessories, and ships to all 196 countries from fulfilment centres in the UK, USA and Europe. Wikipedia

Founders: Nick Robertson, Andrew Regan, Quentin Griffiths, Deborah Thorpe

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