Backcountry Reviews 2024 & All Visual Reviews

DR

2023-12-31 01:00:03

Several times while shopping for sporting goods, I've found Backcountry has the best sells. I bought a helmet that was too small, and the return process was a breeze. Staff are friendly, they respond quickly to messages, and shipping is so fast

DJ

2021-04-20 01:24:14

I guess I'm glad I didn't read through these reviews before ordering from backcountry, but I'm honestly surprised at so many negative comments. My experience with them was about as good as it gets. I ordered trail running shoes in Ma

Juliana Ruoff

2021-12-27 06:15:48

4 stars for the sales and a 5th for the outstanding customer services.Backcountry.com has been a favorite of mine for Ski and yoga gear, They're sales reps (or gearheads, as they call them) are very knowledgeable, and just a chat box away if you

Ryan O'Neill

2021-05-28 20:56:46

On Black Friday, I splurged and purchased a pair of Arc'teryx bibs as they had a 30% off one Arc'teryx item deal. I sold my old pair to help offset the cost of the expensive purchase. It left their warehouse quickly but never made it to me.

East2West

2023-03-27 12:02:07

I live in Portland so Backcountry is pretty much the perfect place to shop for us outdoorsy Portlanders. I have had a lot of luck shopping on Backcountry. Last year I scored my sold-out-everywhere Sorels. I saw them in the Sundance catalog and they w

Lauren Giordano

2022-06-20 21:58:42

Perfection!I had been keeping my eye on a jacket that I planned to purchase online on black friday when it went on sale. By the time I got to the site to use my coupon, it was sold out in the color I wanted. When I searched for it on the internet, Ba

Eric

2021-10-17 09:39:58

So I had pretty big reservations about spending that much money on a bike over the Internet but their customer service is maybe the best I've ever had. Connor was so patient and helpful I wanna buy the guy a beer! I was kind of a pain in the a

Yulia Zimmermann

2021-01-30 04:28:28

My online shopping destination for many of my outdoor gear and clothing needsI love REI and Sports Basement (in that order) but I spend a considerable amount of my cash on backcountry.com. I am now in my third year of shopping there. What I love:- go

Hannah Beekman

2022-03-28 22:20:36

Only needed to call customer service once because i messed up the shipping address but i had no problem getting ahold of someone and they changed the address instantly. Been happy with the items i have purchased. There isnt free shipping on returns b

Eddie Matut

2022-09-23 17:33:14

backcountry has been a true pleasure to work with. I had a minor minor issue that was resolved and taken care of by the best customer service I have had the privilege to work with. Thank you for pricematching, honoring my discount and providing me wi

Lisa Bengard

2021-07-03 17:06:15

Just had a wonderful experience shopping with Backcountry.com! I've never been camping before and recently agreed to go on a short camping trip to Yellowstone with some friends. I called up Backcountry and they helped me get set up with a sleepi

customer

2023-06-26 18:00:47

I don't know who the haters of BC are here, I did not read the reviews. I just saw two stars and said to myself, oh hell no. BC is far and away the best online gear retailer out there. They kick REI's butt. And I'm an REI member.For ex

Customer

2022-03-06 06:04:35

I purchased a Northface Gotham Jacket. Backcountry gave me a 20% discount, which was the lowest price I could find, and they shipped it immediately. It was boxed well, wrapped up, and brand new. I have nothing but good things to say about my exper

David

2022-08-23 08:07:07

I was able to find a child backpack carrier that everybody else didn’t have in stock. It was also cheaper than other sporting goods companies and I was able to get a 15% off coupon. Item shipped the same day and arrived at my house two days later. Th

Emily T

2023-02-08 18:21:51

Ordered some high price items from Backcountry about a week ago, then realized I did not use a 20% teacher discount. Chatted with a customer service rep and unfortunately the coupon code would not apply to my items, however the rep offered me a 15% d

Elizabeth Scarlett

2021-09-24 15:40:22

My son received the Nikes I ordered for him in 4 business days. They were 25% less than same shoes on most other sites. Fortunately, there will be no need for exchanges/returns/refunds because he knew his size in Nike. The first of two glitches in th

Richard Thomas

2022-12-22 09:54:09

I had a very positive shopping experience using Ozbackcountry.com.au to recently purchase my Orca Thermal wetsuit. John Mac was extremely helpful in letting me know full shipping details as soon as the wetsuit left their warehouse. As for the Orca

Kevin Semograd

2021-01-07 10:21:50

Im writing about the website.. the store is really good but the website really sucks as most sites in canada , basically just advertisement for the business and reference to facebook pages. no products , online shopping consists of a couple gift ca

erin

2023-08-11 02:00:02

Great American company ! Discovered them last week when shopping for yeti colsters for my employees. Backcountry had them cheaper than yeti.com and free two day shipping. Not only that but each purchase came with a five dollar credit. So I went back

DJ

2023-07-24 23:31:26

I guess I'm glad I didn't read through these reviews before ordering from backcountry, but I'm honestly surprised at so many negative comments. My experience with them was about as good as it gets. I ordered trail running shoes in Ma

Juliana Ruoff

2023-07-24 23:31:26

4 stars for the sales and a 5th for the outstanding customer services.Backcountry.com has been a favorite of mine for Ski and yoga gear, They're sales reps (or gearheads, as they call them) are very knowledgeable, and just a chat box away if you

Elizabeth Scarlett

2023-07-28 02:00:02

My son received the Nikes I ordered for him in 4 business days. They were 25% less than same shoes on most other sites. Fortunately, there will be no need for exchanges/returns/refunds because he knew his size in Nike. The first of two glitches in th

Ryan O'Neill

2023-07-24 23:31:26

On Black Friday, I splurged and purchased a pair of Arc'teryx bibs as they had a 30% off one Arc'teryx item deal. I sold my old pair to help offset the cost of the expensive purchase. It left their warehouse quickly but never made it to me.

Richard Thomas

2023-07-28 02:00:02

I had a very positive shopping experience using Ozbackcountry.com.au to recently purchase my Orca Thermal wetsuit. John Mac was extremely helpful in letting me know full shipping details as soon as the wetsuit left their warehouse. As for the Orca

Kevin Semograd

2023-07-28 02:00:02

Im writing about the website.. the store is really good but the website really sucks as most sites in canada , basically just advertisement for the business and reference to facebook pages. no products , online shopping consists of a couple gift ca

East2West

2023-07-24 23:31:26

I live in Portland so Backcountry is pretty much the perfect place to shop for us outdoorsy Portlanders. I have had a lot of luck shopping on Backcountry. Last year I scored my sold-out-everywhere Sorels. I saw them in the Sundance catalog and they w

Lauren Giordano

2023-07-24 23:31:26

Perfection!I had been keeping my eye on a jacket that I planned to purchase online on black friday when it went on sale. By the time I got to the site to use my coupon, it was sold out in the color I wanted. When I searched for it on the internet, Ba

Eric

2023-07-24 23:31:26

So I had pretty big reservations about spending that much money on a bike over the Internet but their customer service is maybe the best I've ever had. Connor was so patient and helpful I wanna buy the guy a beer! I was kind of a pain in the a

Yulia Zimmermann

2023-07-24 23:31:26

My online shopping destination for many of my outdoor gear and clothing needsI love REI and Sports Basement (in that order) but I spend a considerable amount of my cash on backcountry.com. I am now in my third year of shopping there. What I love:- go

Hannah Beekman

2023-07-24 23:31:26

Only needed to call customer service once because i messed up the shipping address but i had no problem getting ahold of someone and they changed the address instantly. Been happy with the items i have purchased. There isnt free shipping on returns b

Eddie Matut

2023-07-24 23:31:26

backcountry has been a true pleasure to work with. I had a minor minor issue that was resolved and taken care of by the best customer service I have had the privilege to work with. Thank you for pricematching, honoring my discount and providing me wi

Lisa Bengard

2023-07-24 23:31:26

Just had a wonderful experience shopping with Backcountry.com! I've never been camping before and recently agreed to go on a short camping trip to Yellowstone with some friends. I called up Backcountry and they helped me get set up with a sleepi

customer

2023-07-24 23:31:26

I don't know who the haters of BC are here, I did not read the reviews. I just saw two stars and said to myself, oh hell no. BC is far and away the best online gear retailer out there. They kick REI's butt. And I'm an REI member.For ex

Customer

2023-07-24 23:31:26

I purchased a Northface Gotham Jacket. Backcountry gave me a 20% discount, which was the lowest price I could find, and they shipped it immediately. It was boxed well, wrapped up, and brand new. I have nothing but good things to say about my exper

David

2023-07-24 23:31:26

I was able to find a child backpack carrier that everybody else didn’t have in stock. It was also cheaper than other sporting goods companies and I was able to get a 15% off coupon. Item shipped the same day and arrived at my house two days later. Th

Emily T

2023-07-24 23:31:26

Ordered some high price items from Backcountry about a week ago, then realized I did not use a 20% teacher discount. Chatted with a customer service rep and unfortunately the coupon code would not apply to my items, however the rep offered me a 15% d

Allan Darling

2021-05-03 14:24:06

Outstanding Customer Service. I purchased my fishing wading boots after contacting them about pricing. Was offered 20% discount and free shipping and the sales rep did it all for me and it was shipped an hour or so after our chat.

Allan Darling

2023-07-24 23:31:26

Outstanding Customer Service. I purchased my fishing wading boots after contacting them about pricing. Was offered 20% discount and free shipping and the sales rep did it all for me and it was shipped an hour or so after our chat.

Subi Guru

2022-05-03 09:28:12

Several orders for cycling gear with no issues, I'm careful to research products before ordering so have never needed to return or deal with customer service. Orders arrive as described and on time.

Subi Guru

2023-07-24 23:31:26

Several orders for cycling gear with no issues, I'm careful to research products before ordering so have never needed to return or deal with customer service. Orders arrive as described and on time.

paul flowers

2022-11-05 04:43:17

will price match as long as it's not to good a deal. if you have a great price they always have an excuse of why they can't meet it. if it is not on sale it is not a good price.

paul flowers

2023-07-24 23:31:26

will price match as long as it's not to good a deal. if you have a great price they always have an excuse of why they can't meet it. if it is not on sale it is not a good price.