I had a bad experience with a flooring product sold by BuildDirect. The product was Vesdura-Vinyl-Planks-55mm-SPC-Click-Lock-Vigorous-Collection--15235050. I would not recommend using a click together floating floor in a bar or restaurant. The produc
Last fall I purchased teak wooden deck tiles for a 'do it yourself' project. I live in a rural area and the product was delivered on time, to my door and at half the expense of having concrete poured in my area. I was thrilled with the ti
I placed my order with BuildDirect.com and the order arrived within a few days. I forgot to enter my coupon and they honored it with a refund, which was very cool. I had ordered 86 deck boards and only two were damaged. I haven't heard anything
After shopping at Home Depot and Lowe's, we were so lucky to find the Build Direct website and order wood flooring for our addition. Build Direct had more products and choice than any other retailer did. We purchased the Acacia wood flooring f
I was very surprised when I received my free samples In 2 days. The samples are a good size making it easier to select the one that would go better with my kitchen cabinetry. A few days later I got a call from Sam asking me if I needed any help. He c
This company's employees are top notch. They go out of their way to make sure you have a great shopping experience. From showing you different options to getting your samples the next day to see them in your home, they make the process smooth
We chose build direct to do our garage conversion, include a utility room and also convert a cloakroom to incorporate a shower.Alistair, the managing director, and all his staff have been excellent, They have all been pleasant, professional, very po
This is my second time to order laminated flooring from BD. The first time was 8 years ago. The floor was still in nearly perfect condition when I sold the house. I also bought a new home in 2021. The house completed in late Jan 2022. Mila Quinn from
I order Spice engineered wood and advised customer service I was new to GA and given a great discount as a new homeowner. I did need more wood flooring in the future and purchase additional material. The company gives customers 30 days to check and r
Justine R was a breath of fresh air. In today's service world and shipping issues that occur Justine was able to jump in and resolve a number of shipping issues for my order. In today's Covid world with all of its issues it was great to d
Great company to deal with, superb product easy to install. It took me under three weeks to get the job done working full time at my job and having to move the furniture around to accommodate replacement of the old floor.I recommend Build Direct ti a
Beautiful flooring! Love it installed even more than I thought I would. Only dissatisfier is the 30-day return policy. Our project manager calculated that we’d need more than we did, around 600 sq ft more and due to other delays it was past 30 day re
We ordered 4 mm Marcello White Oak flooring, had a small issue with shade, but the company was so helpful, gracious and professional to work out a deal. We still like the flooring even though it has slightly darker shade. Mila Quinn and Armando Campo
I ordered engineered wood flooring from Justin Rudolph on Monday 10/3/22 and on Thursday saw that the item was now on sale at a 24% discount from what I paid. I was very upset to say the least and contacted Justin wanting to cancel the order. Just
Armando! Armando is what made our experience great!Long story but we had to return a considerable order of wood. Armando was extremely helpful and communicative from the beginning through the entire process. It is not always easy to deal with online
I've dealt with BuildDirect several times for flooring. They always respond quickly and address my needs such as returns for extra I bought as well as helping to find product. Armando was great in helping me. BuildDirect is very easy to deal
I've had probably 5 calls with Build direct over 2 orders. They are always great to deal with. Products I ordered arrived in perfect condition, and after installation I could not be happier. Company and products have exceeded my expectations.
Have been absolutely wonderful to deal with from beginning to end. Mila was who I dealt with and she was such a pleasure to deal with. Very happy with my flooring.
Awesome deal...Mila provided excellent customer service.. The quality of flooring is outstanding..I highly recommend
The free samples are wonderful, and very helpful, I would recommend shopping here and buying from them!!!
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