Castlery Review

Below are all the real reviews about Castlery from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

Castlery Visit the website

Reviews 5.0 /5 (20 total)

5-star

95%

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All Reviews (20)

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Most recent

2023-01-28 05:55:25

We jumped on the $88 off $1000 spent (CNY promo) after my sister recommended Castlery when we were looking for new coffee table and tv consoles. The website is very user-friendly. On the day of the delivery, the driver called us when they were reachi

Hazel Zhou

2021-05-27 20:35:14

The delivery men were superbly professional. They were quiet throughout and were careful when they were unboxing. They also made sure no mess was left behind as they were leaving.We love the furniture, it feels very well-made and comfortable. Definit

Nabilah Noordin

2021-06-18 23:49:44

Online shopping at Castlery was compelling,The store and service experience sealed the deal.Delivery was fuss free and now, in my living room the sofa seats majestically,I’m really glad that I got it at a steal!5 stars for the pleasant shopping, good

Liz

2022-09-03 07:19:16

We were very happy with our purchases. The items were of good furnishings and fit well into our home. Nice shopping experience with Castlery as they have a width selection of what you are looking for when setting up a new home. The staffs at the s

Melvin Lim

2022-08-27 21:53:05

Delivery persons were pleasant to deal with and were insistent on helping to assemble our bench which we greatly appreciate.We'd also like to thank Rainuddin, Sylvia, Liyan and team for aiding through the purchasing process and answering our que

Justin Kan

2021-12-11 09:51:41

Thoroughly enjoyed the shopping process at Castlery. Firstly, they have many beautiful furnitures. The salespeople were extremely helpful and the purchasing process was seamless. Everything was done via their extremely high tech system, from purchasi

Melvin

2022-07-21 16:00:44

Its my first time shopping with Castlery and I must say the experience has been pleasant and smooth. Great showroom to slowly shop the perfect furniture for my new house. Customer service was good. And delivery was on time and earlier than promised.

Tammy K

2022-11-17 14:26:18

It was a great shopping experience at Castlery. We ordered our Vincent Dining table and it arrived just in time for the Chinese New Year festive reunion dinner. It is beautiful, is absolutely children-friendly and very solid and sturdy. We paired it

Joel Chan

2023-05-29 09:59:14

Overall, I had a great customer service experience from Castlery where the salesperson was friendly and helpful with our enquirers. During the delivery and installation, the installer was friendly and patient to explain on how to handle safely with o

Elaine Ang

2021-12-03 10:34:40

Shopping experience at Castlery is like no other. The team at Keppel Road really make you feel at home, and are super patient with questions and whims. The delivery team was great too! They took extra care to not leave dust and debris in my house and

Joel Chen

2021-03-24 09:52:18

Castlery staff were friendly and helpful throughout the shopping experience (from the showroom staff, the delivery arrangement team and the actual delivery). Seb dining table and bench is exceedingly stable and has a beautiful rustic finish at an exc

Annie Koo

2022-01-11 10:48:49

Had a great overall experience making my first purchase with Castlery. From the online researching to the actual shopping experience at showroom , then the final delivery and lastly the post delivery enquiries over email . Staff are helpful and kno

Dawn Zeng

2023-03-15 01:09:13

The pebble 2 seater sofa is exactly what we had tried at the show room. It is very comfortable, great colour and what we were looking for. The delivery team also offered very good service. Overall, an excellent shopping experience. Will shop at Castl

Sohini S

2021-03-17 21:52:13

Castlery is a huge brand for aesthetic shopping experience. This is from my personal experience be with a light bulb fixture or exchange of items. They always provide wonderful solutions and the key person to communicate is their awesome staff. I wou

Gaurav Chopra

2023-03-07 06:37:56

The team at castlery is fantastic. Anyone can sell anything but its the after sales service that differentiates a good company from a bad one. They instantly replaced my sofa which they had delivered with a brand new sofa as my earlier delivery had

Lucy Neo

2022-11-10 00:38:08

The whole process from making the purchase at the showroom to the delivery of the sofa was a pleasant experience. Operations staff was helpful when I requested for a last minute add on disposal service.Delivery personnel called me 15 minutes prior to

Doris.N

2023-06-12 08:08:08

Both items ordered – Pebble 3 Seater Sofa and Seb Dining Table were delivered and assembled very quickly by the staff. We love the quality of the items purchased and for the price paid, it was considered reasonable. We faced some minor issue while pu

vinita ghate

2021-08-07 13:28:35

I have purchased multiple furniture items from this store. Their store carries very elegant furniture for a great price. The quality of furniture is good. The customer support team is always looking out for you and goes out of its way to ensure that

Adriyana Basir

2022-05-23 09:34:53

Went to Castlery showroom to see bed frames and fell in love instantly with Madison bed frame. Decided there and then to purchase. Like before, whole shopping experience was very pleasant. Sales person was courteous and helpful.