If I Could Give Chewy Higher than a 5 Star Review, I Would. Chewy is By Far THE BEST Company to deal With. Their Customer Service is Excellent. Caring, Knowledgeable, Courteous, And Helpful in Every Way. Chewy is A Great Company, Which i
CHEWY IS THE BEST COMPANY TO EVER DEAL WITH IN EVERY SINGLE WAY THERE IS. Whether it be Customer Service. A Problem with an order, an exchange. Concerning issues regarding Your Dog' s Health or Food, Chewy is Always Helpful, Courteous, Caring, a
I absolutely love Chewy.com! They’ve been so helpful - always sending birthday cards for my three babies (who have separate birthdays) and even sometimes including lil coupon codes in so I can get them a birthday gift for a % off! This company is so
Chewy has made life for shopping for my two dogs so easy! I don’t have to waste gas or time to go to the pet store to get what I need, it is all there with a click of a button. Gotta love the auto ship.. another to-do list automatically checked off t
I was having trouble getting a promo code to work, and the call was answered so quickly that I thought it was one of those annoying voice robots, until April said, How can I help you today? Wow! That's customer service! She was patient while I
I want the world to know that Chewy.com is the best company on earth! More than once, customer service has saved me from making mistakes by handling changes instantly over the phone. So, today I told Victoria that my husband had moved out and now ha
Generally, I’ve had great experiences with Chewy. They ship quickly, they resolve issues well, and their prices are almost always competitive. This review is solely about their coupon and discount policy. For Black Friday/Cyber Monday, they had a num
I am known to spend up to $600 a month depending on the season.Everything about Chewy is great except 2 thingsThe online or app shopping is very slow and shipping boxes that come are too heavy.Id prefer them to be lighter by not packing them with so
We call into Chewy a lot for our shepherd, buying all kinds of very expensive foods and medince, he’s not a completely well guy. There is never a time when someone asked me if they have a coupon if they can apply it to my order. Amazing. This last ti
I have been using Chewy for products that deal with my mastiff who has allergies, skin and ear issues for a couple of years. They are a remarkable company who will not only back up their products but will do everything possible to make sure you and y
They sucked me in with a $20 off email, but when I ordered and entered the promo code it wouldn't work. I let customer service know I was unhappy so they said if I re-ordered the whole thing they'd give me the discount. After all the back
My cats new litter box came damaged. I called the customer service number and was immediately connected to a very kind and empathetic representative. I got to choose between a refund or a replacement. I got a refund and went on with my day. Excellent
Chewy customer services is exceptional and one calls directly to a human being. I had a bad experience with a FedEx delivery which I reported to Chewy directly before calling FedEx; just a heads up to Chewy before I called FedEx. The representative I
I don’t order a lot from chewy but when I do I always get my order fast and efficiently. My water fountain unfortunately was a dud and did not work but Bridget was such a helpful hand and so nice and understanding. She sent me a new order of a replac
I ordered a couple pet beds today. Then saw they had Fresh Pet food which we get locally. Wanted to set up an auto-delivery for the version that comes in a bag. Its priced at 41.75 with auto-ship discount. This is roughly equal to what I get locally.
They have always displayed excellent customer service, but been nothing but kind in helping me deal with my account for my baby who passed away. And today, I recieved a dozen roses and a note of condolence. How many large companies display that kin
Chewy has the best customer service I've had the privilege of working with. They always replace faulty products and are quick to process refunds. I'll continue to purchase from Chewy and I'm completely satisfied with their customer ser
I've been shopping for over 3 years for my two cats and never had a issue with Quality Control at Chewy. The one time I had a issue with food which was probably Fancy Feasts fault (rancid rotten food in a container). Chewy refunded me anyways no
Chewy is a great place to purchase your pet products. They are super fast at shipping & they are also nice & very helpful. I recently adopted a kitten & downloaded her picture & bought some kitten food from them. Yesterday, I received
I called to have a bag of Cat Food replaced as it broke open in transit. Jessica was very understanding and said replacing it was no problem. As we talked during the transaction, I told her I had just lost a cat earlier in the week to cancer. Today t
I don’t understand the bad reviews probably Karens. In all the years of having autoship I have only had to call twice and once it was my fault for not changing the address when I moved. They sent a replacement order at no additional charge no questio
We’ve been using Chewy for forever. For autoships on food and random toy/supply purchases. I’ve had two instances where I’ve needed to reach out to customer service to correct something for me that were MY fault. The first time, an autoship went thro
So I ordered my ferret food that I can’t find at any store around me and Fourth of July happen to be the next day holiday so it took a long time to get the package but when it said it was delivered my package wasn’t at the front door, I don’t know wh
I truly love chewy. They have awesome customer service. I love having it delivered it helps so much. They are always wonderful to deal with when a item is sent wrong or damaged in shipping. Highly recommend them. Thanks Chewy for being awesome to wor
We have used Chewy for years, and have found that they are one of the BEST companies to deal with. Our orders were always accurate, and we usually received our order the very next day. Their staff is helpful and caring. We recently had the horrible e
We call into Chewy a lot for our shepherd, buying all kinds of very expensive foods and medince, he’s not a completely well guy. There is never a time when someone asked me if they have a coupon if they can apply it to my order. Amazing. This last ti
I have been using Chewy for products that deal with my mastiff who has allergies, skin and ear issues for a couple of years. They are a remarkable company who will not only back up their products but will do everything possible to make sure you and y
They sucked me in with a $20 off email, but when I ordered and entered the promo code it wouldn't work. I let customer service know I was unhappy so they said if I re-ordered the whole thing they'd give me the discount. After all the back
I had to call Chewy to get my 20% birthday coupon to work that was for one of my dogs, Lucy.. and as she was helping me get that working she had asked how old my dog was turning and I had told her that actually I came home from work and she was passe
My cats new litter box came damaged. I called the customer service number and was immediately connected to a very kind and empathetic representative. I got to choose between a refund or a replacement. I got a refund and went on with my day. Excellent
Before I begin my reason for my excellent let me say my recent six months of trying to get my pet meds from Chewy have been the worst. But without that issue, my past experience outweighs this big negative. My Cavalier King Charles Spaniel passed awa
Chewy customer services is exceptional and one calls directly to a human being. I had a bad experience with a FedEx delivery which I reported to Chewy directly before calling FedEx; just a heads up to Chewy before I called FedEx. The representative I
I don’t order a lot from chewy but when I do I always get my order fast and efficiently. My water fountain unfortunately was a dud and did not work but Bridget was such a helpful hand and so nice and understanding. She sent me a new order of a replac
I ordered a couple pet beds today. Then saw they had Fresh Pet food which we get locally. Wanted to set up an auto-delivery for the version that comes in a bag. Its priced at 41.75 with auto-ship discount. This is roughly equal to what I get locally.
They have always displayed excellent customer service, but been nothing but kind in helping me deal with my account for my baby who passed away. And today, I recieved a dozen roses and a note of condolence. How many large companies display that kin
Chewy has the best customer service I've had the privilege of working with. They always replace faulty products and are quick to process refunds. I'll continue to purchase from Chewy and I'm completely satisfied with their customer ser
I've been shopping for over 3 years for my two cats and never had a issue with Quality Control at Chewy. The one time I had a issue with food which was probably Fancy Feasts fault (rancid rotten food in a container). Chewy refunded me anyways no
Chewy is a great place to purchase your pet products. They are super fast at shipping & they are also nice & very helpful. I recently adopted a kitten & downloaded her picture & bought some kitten food from them. Yesterday, I received
I called to have a bag of Cat Food replaced as it broke open in transit. Jessica was very understanding and said replacing it was no problem. As we talked during the transaction, I told her I had just lost a cat earlier in the week to cancer. Today t
I don’t understand the bad reviews probably Karens. In all the years of having autoship I have only had to call twice and once it was my fault for not changing the address when I moved. They sent a replacement order at no additional charge no questio
We’ve been using Chewy for forever. For autoships on food and random toy/supply purchases. I’ve had two instances where I’ve needed to reach out to customer service to correct something for me that were MY fault. The first time, an autoship went thro
So I ordered my ferret food that I can’t find at any store around me and Fourth of July happen to be the next day holiday so it took a long time to get the package but when it said it was delivered my package wasn’t at the front door, I don’t know wh
I truly love chewy. They have awesome customer service. I love having it delivered it helps so much. They are always wonderful to deal with when a item is sent wrong or damaged in shipping. Highly recommend them. Thanks Chewy for being awesome to wor
We have used Chewy for years, and have found that they are one of the BEST companies to deal with. Our orders were always accurate, and we usually received our order the very next day. Their staff is helpful and caring. We recently had the horrible e
I have had Chewy for about 3 years ever since I bought my baby Shihtzu. They have been nothing but incredible to deal with. They have taken care of anything defective by immediately sending a replacement. They’re always cordial, efficient, and they h
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