Consumer Cellular Review

Below are all the real reviews about Consumer Cellular from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.6 /5 (21 total)

5-star

67%

4-star

24%

3-star

10%

2-star

1-star

All Reviews (21)

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DebM

2024-01-07 01:00:19

I have had exceptional customer service with all but one representative. It was easy to go online and choose a plan and a device. Device came on time, but the activation process was very frustrating. I had to go to Target to get someone to help.

Anita Jone

2024-01-07 01:00:19

I really liked the Consumer Cellular agents who tried to help me. I am very disappointed that CC said my phone is compatible, but after switching to CC, my phone will not make or receive calls. Because of this I have to purchase a new phone. I believ

Amy Comport

2024-01-07 01:00:19

My transfer wasn't easy, as my telephone wasn't able to change over (a much older model). I was sad to change phones, but eager to change to CC, so I purchased a new model through CC for an incredibly good price. I love the phone, and the

Barbara Kinner

2024-01-07 01:00:19

Consumer Cellular staff are always a pleasure to deal with. They are ALL extremely knowledgeable, friendly, fast to resolve any issue, and helpful. As it turns out, I had to return the Grandpad I purchased for my husband because I misjudged his curre

Jane Taylor

2024-01-07 01:00:19

consumer cellular is always easy to deal with and dependable for help.....you don't have to stand in line at a cell store......competent folks always pickup and walk me through any problem.....buying and changing a phone is NO problem, ever and

CAROL GONZALEZ

2024-01-07 01:00:19

I decided to upgrade my phone and use a loyalty discount. My phone arrived within just a few days and with the exception of one glitch I was able to activate it and transfer apps from my own phone. Got used to new phone pretty quickly and now upgra

Judy Ketterhagen

2024-01-07 01:00:19

I ordered an Iphone which arrived earlier than originally promised. I had never owned one before and had a problem with the e sim card. Customer service was stellar....very patient since I was unfamiliar with the phone. I had Consumer Cellular befo

Leigh Taylor

2024-01-07 01:00:19

Shopping for a new phone was easy -- all my options, and all their details, were available, and I was able to balance certain features I wanted with price to choose the right phone for me. Shipping was fast. My only issue was in transferring data

Kenneth E Lawson

2024-01-07 01:00:19

As always, a good experience with Consumer Cellular. The order was filled accurately and arrived promptly. I would have liked more information on activating the phone, but a call to customer service clarified things very quickly, and I didn't ha

ktqh

2024-01-07 01:00:19

I have had to contact customer service several times and each time the representative I talked with was extremely friendly and knowledgeable. They took time to deal with whatever my problem was at the time and made sure things were working correctly

Stuart Swalheim

2024-01-07 01:00:19

We just upgraded our two phones from SE,s to 14s. our delivery was within a few days. We had difficulty transferring our numbers on one phone however, the staff at consumer cellular remedied the problem quickly over the phone. They are so wonderful t

Jeff Parks

2024-01-07 01:00:19

I couldn't be happier. First I got a great plan for a great price then a snazzy new smartphone for small interest free monthly payments, and it was even cheaper after the AARP discount. The phone setup was fairly simple and I'm not tech sav

Ruth Israel

2024-01-07 01:00:19

Mr. Rene and Scott are amazing associates... They handled my needs with the utmost care. I was able to get both devices active with no frustration and got a little discount on my phone case... Awesome store and awesome employees..kudos to Rene and S

Nancy Fosmire

2024-01-07 01:00:19

The instructions for setting up and using the phone are inadequate. It took 2 calls to customer service to activate the phone and get the voice mail set up. Still having problems with it going to sleep when in use and having to put in the pin to reac

2024-01-07 01:00:20

Seriously in this day in age to find a cellular company that makes sense and shopping for a device and selecting a plan this easy is paramount. My experience was such. I needed to speak to no one and the website was self explanatory. The entire proce

tappenfeat

2024-01-07 01:00:20

Service is fabulous!We recently changed from another carrier, who's prices were outrageous. We use our AARP discount and are saving over $100 a month with 4 lines. Every representative we spoke with has been extremely helpful and patient when

Michael N

2024-01-07 01:00:20

Ordering the phone was somewhat easy. I had to put it in my cart several times because if I went to my cart to just look at it, and then try and go back to the "store," it would not let me do this seamlessly. I ended up with 2 or 3 phones i

Jesse Schachter

2024-01-07 01:00:20

Of all the companies I deal with I rate Consumer Cellular as the absolute best! This is because your pricing is fair, and your customer service is exceptional. And note that I can be fairly critical of poorly run, dishonest, price-gouging companies,

Dianne Yoder

2024-01-07 01:00:20

Carissa or Carisma (I'm not sure of the correct spelling) made the transfer of my cell service to Consumer Cellular a great experience. Please recognize her superior customer service! Good customer service is so-o-o rare these days, it is amaz

gasalmans

2024-01-07 01:00:20

I am happy with the phone and deal the company provided. My other phone quit working and I needed a phone as quickly as possible as it was two days before Christmas. I received my phone faster than what was stated on the site.

Christine Edwards

2024-01-27 01:00:06

I am happy with my phones and the deal I received.01