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Charles Tyrwhitt Review

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Reviews 4.9 /5 (20 total)
All Reviews (20)
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While its main competitor T.M. Lewin decide to shut down all their retail stores and only focus on e-commerce sales, I truly appreciate that C. Tyrwhitt went the other way and re-opened them. Nothing like trying clothing in stores. I do not enjoy buy
We visited the Trinity store in Leeds in August - the team in that store are absolutely fantastic. For someone that doesn't enjoy shopping, the team provide a very enjoyable and hassle free shopping experience. If you're unsure what you&#
Always find CT great to deal with - have dealt with them for 25 years - good value, quality, styling and customer service. Goods arrive as scheduled and have never had problems with returning or exchanging if necessary- which is not often as they hol
This review isn't just about my recent experience. But previous experiences also... From the point of ordering. To receiving goods. All a painless job. And quality of goods. "Excellent".You "Get what you pay for" Been shoppin
Able to deal with a real person over a complaint. Straightforward e mail exchange of information and easy exchange refund over a product that didn’t perform as expected but which was still well - made.I would certainly recommend this company and will
Have bought CT shirts for my sons since starting senior school - they are now 23. Excellent quality and choice, good value , really helpful staff, on line v good service, no qualms refund/exchange policy, helpful advice and recommendations. Jermyn st
Sometimes things go wrong when shopping online. Since the pandemic this seems to happen more often but what is so apparent is that customer service standards have become increasingly non-existent. This means that rectifying issues has become an ever
I had excellent customer service from start to finish. They helped me to track down an item that was no longer in the warehouse, but at a particular store and liaised with the store to get it posted to me at home. All this involved a good deal of ef
Some of the best customer service I've ever experienced with a UK business. Cheerful, sympathetic, totally quibble/question-free, knowledgeable. Really refreshing. Thank you, Dipesh, for outstanding professional and helpful service. A plea
If you are a new customer and are not familiar with what went before, you will be delighted. CT is a great company to deal with. Unfortunately, for myself, being a long standing customer, I now find there are too many changes to collar shapes and siz
I can't praise Charles Tyrwhitt enough for the exceptional service and top-quality products they consistently deliver. Whether I'm shopping online or visiting their store, my experience with Charles Tyrwhitt has been nothing short of phenom
I recently had an issue with a shirt and phoned customer service for advice, Cindy the customer service representative went above and beyond to deal with my enquiry and resolved the issue efficiently. I’d highly recommend CT not only for the quality
Hmm, asked for discount was after some polo shirts.was told there's a deal if you phone in! sounds weird but okthen it seemed to take 15-20 mins to get an order organised then their system couldn't take my car as sounds were not working whe
Went to Charles Tyrwhitt today in George Street, Edinburgh Amazing Service!! When it comes down to sizing and fitment, Harvey stott is the person to go to.. he will deal with everything regarding formal clothing and formal wear..
This is an excellent company to buy from selling high quality clothes. The customer service was excellent as I had missed the deadline for a discount as I was away, they honoured the discount which they didn’t need to do.
Got a lovely top from here . Great quality.updates on delivery constant . Great company to deal with will definitely buy again . If only all companies where like u
Comfort made my experience good. I have been shopping with your company for over 2 years now & I haven't had any problems or bad experiences.
CT is my purveyor of fine business and casual shirts. I am shopping CT for about two decades and am convinced by quality and design
I had forgotten to add my latest discount code and in spite of deal completed Phil included for me.he was very polite and helpful
The test of a good company is how they deal with problems. CT passed with flying colours.
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4.9 /5
20 Reviews
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Charles Tyrwhitt Shirts Limited is a British multi-channel men's clothing retailer specialising in dress shirts, as well as ties, suits, casualwear, shoes and accessories. It was founded as a mail order company in 1986 by Nicholas Charles Tyrwhitt Wheeler, while he was a student at the University of Bristol. Wikipedia

Founder: Nicholas Wheeler