Custom Ink Review

Below are all the real reviews about Custom Ink from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

Custom Ink Visit the website

Reviews 4.8 /5 (20 total)

5-star

80%

4-star

15%

3-star

2-star

1-star

All Reviews (20)

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Most recent

Joe I

2021-03-20 06:20:15

The customer service is the best I've ever had. Everyone is polite and listens carefully to requests, and complaints (which are rare). Products are good quality and get shipped quick. These days it seems hard to find a company who cares about wh

Yumie B

2021-07-14 20:29:10

The product quality is solid. I wonder a person who handled at the fulfillment center, may have a dog at home!? I saw several animal hairs and human hairs. They should definitely wear uniforms to prevent that happens, not a big deal though. I used a

Katie S

2022-02-25 10:18:15

I was unable to re-order a small number of shirts off the website so called and talked with customer service who was extremely knowledgeable and helpful. I appreciate the proofs sent, and when there was a mistake with my order, they fixed it immediat

Ashley A

2022-09-11 00:51:45

Fantastic service. I had to add an extra shirt to my order with the exact same design (not 15 minutes after I had placed the original order) and the Custom Ink rep assigned to my order went ahead and combined those two orders together and gave me the

JLee

2021-04-12 12:26:27

Good overall shopping experience, got the shipment within the time estimated, and I am overall happy with product. It was my first-time ordering and so it took extra time than it should have, in part because of site navigation, but I was able to cha

Alan R

2021-02-10 04:23:23

The shirt came out pretty good although the text on the front was printed on the left from the design point of view and not on the right from the wearer's point of view. But it's not a big deal. Also wish more shirts didn't have minium

Travon Price

2021-11-21 16:10:26

Edit: This issue was escalated and customer service was VERY reasonable and issued a refund.Was supposed to be contacted after review of design and wasn't. Was told that because I ordered a single shirt a process was used that printed in less vi

Veronica

2021-04-27 06:12:41

The best customer service experience I’ve ever had!!! I love their chat option which is super helpful when you need an answer right away. The design lab is so easy to use, and you really get a great discount as you order higher quantities. I experien

Dominick Corpolongo

2022-06-17 07:48:15

This company deserves recognition for having a great product and excellent customer service. We ordered 10 shirts for our son but mistakenly ordered the wrong size with no logos. When we contacted Marki at customer service her only concern was making

Grungy

2021-09-22 20:46:50

We have been using customink for the past couple of years with our team hoodies. The logo doesn't change and it enables us to not have to deal with money from kids, deposits with the school, school district checks that take forever, or bounced

Duffy D

2022-11-23 10:21:48

Custom Ink is a company that has surpassed my expectations! My whole ordering experience was so smooth, starting with my first call when I was expecting a “no deal” so close to Christmas. The website was good for letting me see examples, sizing and

2022-10-08 23:48:22

I chatted with a helpful associate to see if there was a discount that could be applied to my order. She was so knowledgeable and helpful! I did t realize there was a repeat customer discount, or that I could combine multiple items into a volume disc

Darrell M

2021-06-21 20:49:23

Service is fast, tools online were great to design the tshirt, the only thing i didnt like is Your company is a bit expensive for two side t-shirt one color, cost me $50.00 for a basic t-shirt. next time i will just go shopping other companies.

Sarah C

2022-10-23 15:07:20

Great product, great service, and I really appreciate the follow up after delivery! I also was super impressed that all 54 shirts ordered came correctly organized in one box with only one plastic bag - so easy to deal with!

Cori W

2021-11-25 01:01:38

Everything was great! Exactly how I ordered. However the sweatshirt strings were messed up and broken apart :(. No big deal just took the strings out. Can wait to create new Tshirts once they sell!Cori

John S

2021-08-30 11:30:34

Last year, our shirts did not arrive on schedule. We were offered a discount to come back and try again. Everything went very well and smooth. We will definitely be back.

Cyndi P

2023-06-07 13:24:53

Great customer service! I didn’t know that small orders would be a different color ink, but not a big deal. So excited to send you a group photo when we have our event!