Denby Reviews 2024 & All Visual Reviews

customer

2022-04-24 01:48:39

The assistants at the MacArthur glen outlet in Cannock were superb. Excellent product knowledge and professional. It was an absolute pleasure shopping there today. This is what shopping is all about the ladies were so helpful and lovely and nothing s

Misty Bone

2021-03-31 10:40:03

My first experience of shopping Denby. I wasn't happy with the colours on a couple of the seconds I received. So I called and had a great chat with their customer service department and they were so helpful. I chose a suitable replacement in the

MaxB

2024-01-07 01:00:20

I enjoyed shopping the recent sale and was thrilled to be able to add some additional pieces to my Halo/Halo Speckle collection. When my order arrived I was extremely impressed by the packing ; everything was well placed and thoroughly bubble wrapped

Gem123

2024-01-07 01:00:20

It was easy to find what I needed on the website and I was pleased to receive a welcome discount. I paid extra for fast delivery. My order arrived on time, carefully packaged and in perfect condition. I’m very happy with my new Denny bowls, and the p

Charlie E

2024-01-07 01:00:20

Decided to buy a new dinner set pre Christmas and particularly wanted something chip resistent. We bought plates and bowls from the Denby Regency range. As Denby is quite expensive we bought seconds. They were very good - most of them had a flaw on t

Sandra Bailey

2024-02-07 01:00:01

Had another great deal using the Tesco points offer.The bowls are a good size for a big portion of cereal, pudding or a small portion of pasta.They are thick, heavy, extremely well made and a beautiful colour.Delivery was quick and plenty of packagin

ann

2024-02-07 01:00:01

your website is attractive and easy to navigate.I love all your products and was spoilt for choice. I started off by by purchasing one of your mugs and was impressed with communication, speedy delivery, excellent packaging and superior quality of the

Ronnie McIntosh

2023-08-07 02:00:02

I've just opened my Halo Speckle dinner service and I'm absolutely delighted with it, as well as, my Denby Spice cutlery set, extra bowls, trays and place mats and coasters! All amazing quality, delivered quickly and very well packaged, and

Gary

2023-08-07 02:00:02

Bought my son a set of plates, bowls for Christmas using my Tesco vouchers last year and he really liked the set and asked for pasta bowls this year to add to his set. It works out a really worthwhile deal getting 3 x value of Tesco vouchers to buy a

Allison Bell

2023-08-07 02:00:02

The dishes are very attractive. One plate arrived damaged. Lesley in customer service responded to my email very quickly. I received a replacement plate within two days. She was a pleasure to deal with. My previous dinnerware was also Denby, over 45

Carolina Curado-Gloria

2023-08-07 02:00:02

I had vouchers from Tesco & managed to get a very good deal. We ordered a set for daily use from the Heritage Range - in a mix & match of colours in the 'Seconds' section. On a quick arrival - 2 days - I opened the package tentative

Chris Andrews

2023-08-07 02:00:02

Arrived well packaged and perfect condition. To be honest there are a few marks presumably from manufacturing process but can’t be bothered with the hassle. Made us wonder if we have been flogged seconds as we did use a Clubcard voucher to get a disc

John

2023-08-07 02:00:02

What makes a company justify a five star review? - It's when they deal with your order promptly & efficiently and the goods arrive on time AND when they deal with any issues without any hassle at all. (One of the mugs we ordered had slight d

Christopher Leonard

2023-08-07 02:00:02

Product is just gorgeous and is beautifully made. We were able to apply a discount as we were new customers so saved enough to buy a set of medium sized side plates. Delivery was really quick, even though we ordered towards the end of the week our or

Helen Jefferies

2023-08-07 02:00:02

Good quality china although I find it quite heavy hence 4 stars. Overall very pleased with my purchase. Packaged well. Lovely colours in the set. Also ordered one of the light aluminium pans which looks like cast iron however is really light to handl

Mrs JOANNE KITTS

2023-08-07 02:00:02

Denby website is the most frustratingly user unfriendly experience. It's slow and glitchy, takes forever to find what you want and has a really strange add to basket, I found I couldn't add the product I wanted without adding additional pro

Laurie K.

2023-08-07 02:00:02

A mishap after moving resulted in several pieces of broken dishes. At the same time, I was expecting company within a week. I was so pleased the delivery times were as stated on the website! My dishes were received individually wrapped and well prote

customer

2023-08-07 02:00:02

The assistants at the MacArthur glen outlet in Cannock were superb. Excellent product knowledge and professional. It was an absolute pleasure shopping there today. This is what shopping is all about the ladies were so helpful and lovely and nothing s

Misty Bone

2023-08-07 02:00:02

My first experience of shopping Denby. I wasn't happy with the colours on a couple of the seconds I received. So I called and had a great chat with their customer service department and they were so helpful. I chose a suitable replacement in the

Joanne Troughton

2024-01-21 01:00:05

We purchased replacement Denby dinnerware from the Homeware Pavillion at the Clark’s Shopping Village in Street. There was a good choice of ranges at outlet / sale prices and we found we were able to mix and match similar coloured items from two curr

KS

2024-01-23 01:00:02

I finally succumbed to buying Denby dinnerware after promising myself for a long time. The sale discount offers persuaded me to go for it. I love it & am already using it. Speedy delivery, choice, made in UK & confident it will last for many

Gabby

2024-01-27 01:00:08

Delivery was on time and all items were well packed. Nothing was damaged. The customer service helped me apply a discount code that I forgot to add before completing the purchase. Maybe a bit less packaging would be nice or at least more of an enviro

Ronnie McIntosh

2022-01-22 11:30:30

I've just opened my Halo Speckle dinner service and I'm absolutely delighted with it, as well as, my Denby Spice cutlery set, extra bowls, trays and place mats and coasters! All amazing quality, delivered quickly and very well packaged, and

Allison Bell

2022-04-15 08:38:57

The dishes are very attractive. One plate arrived damaged. Lesley in customer service responded to my email very quickly. I received a replacement plate within two days. She was a pleasure to deal with. My previous dinnerware was also Denby, over 45

Chris Andrews

2022-12-29 19:21:19

Arrived well packaged and perfect condition. To be honest there are a few marks presumably from manufacturing process but can’t be bothered with the hassle. Made us wonder if we have been flogged seconds as we did use a Clubcard voucher to get a disc

ECOPAINTMARKS

2023-12-27 01:00:03

Denby have become my go to for tableware. Mostly for their UK made crockery made with local clay. Quality and sustainability are my prerogative when shopping and Denby tick those boxes rather well.Wish they could do away with plastic completely in th

Carolina Curado-Gloria

2023-05-20 12:55:07

I had vouchers from Tesco & managed to get a very good deal. We ordered a set for daily use from the Heritage Range - in a mix & match of colours in the 'Seconds' section. On a quick arrival - 2 days - I opened the package tentative

Anon

2023-12-27 01:00:03

Firstly nice product although a little heavy 4*Secondly, customer service seems poor, although we have not tried to contact them directly 2*I'll elaborate, The beautiful dark blue denby element that was sold in canada, is now no more, except in

John

2021-09-09 02:19:10

What makes a company justify a five star review? - It's when they deal with your order promptly & efficiently and the goods arrive on time AND when they deal with any issues without any hassle at all. (One of the mugs we ordered had slight d

Christopher Leonard

2023-04-26 09:41:47

Product is just gorgeous and is beautifully made. We were able to apply a discount as we were new customers so saved enough to buy a set of medium sized side plates. Delivery was really quick, even though we ordered towards the end of the week our or

Jim

2023-12-27 01:00:03

The delivery turned up as promised unfortunately one item was damaged. I telephoned to report the damage and was asked to send a photo. Within two hours I had an email telling me a replacement would be dispatched which duly arrived.Things go wrong fr

Miss S J Nolan

2023-12-27 01:00:03

Beautiful china, now completed my tableware set in the Chrysanthemum pattern in the Monsoon range. Bought in Black Friday deal. Expertly packaged with sustainable packaging, great costumer service, would highly recommend for great quality British mad

Helen Jefferies

2021-02-16 21:25:55

Good quality china although I find it quite heavy hence 4 stars. Overall very pleased with my purchase. Packaged well. Lovely colours in the set. Also ordered one of the light aluminium pans which looks like cast iron however is really light to handl

Murray Freeman

2023-12-27 01:00:03

I shopped the "12 days" sale and made 5 purchases, wish they could have held them and combined shipping , but I understand the problems that could create. I have received all of my purchases and must say they were all exceptionally well pac

Mrs JOANNE KITTS

2022-08-20 22:58:39

Denby website is the most frustratingly user unfriendly experience. It's slow and glitchy, takes forever to find what you want and has a really strange add to basket, I found I couldn't add the product I wanted without adding additional pro

Carol Morgan

2023-12-27 01:00:03

A very satisfied customerThis was a really enjoyable online shopping experience from start to finish - an easy to navigate website, beautiful mugs I purchased, very securely packed and promptly delivered. A real treat and I look forward to enjoying m

Laurie K.

2022-09-07 13:00:17

A mishap after moving resulted in several pieces of broken dishes. At the same time, I was expecting company within a week. I was so pleased the delivery times were as stated on the website! My dishes were received individually wrapped and well prote

Amanda

2023-12-27 01:00:02

The website is easy to navigate, although each time I wanted to look at another product it froze. Nevertheless, I was able to purchase all the items I required. The order was delivered very promptly and had been packed very securely.

Suzanne

2024-01-27 01:00:08

Easy ordering, packaged well, was able to use discount & offer so a great price on quality items. Only disappointment is I was unable to get a set of medium plates as they were sold out, hoping to get these when back in stock.

Mrs Emma Johnson

2023-08-07 02:00:02

Denby were great, they honoured a deal from a supermarket offer when they didn't have to. Also, one mug was damaged and they replaced straight away.The quality is amazing and I just find my cups etc. a lovely indulgence.

David Thomas

2023-12-27 01:00:03

Great experience purchasing our new Denby crockery. Even better we got them via the Tesco partnership voucher scheme and for just going shopping in Tesco we got a whole dinner set of Denby plus extra plates and bowls for free.

Matt

2023-08-07 02:00:02

Great quality as always, some damage on delivery this time but was quickly replaced and hassle free. Website isn’t the greatest, slow response times and clunky. At one point my shopping cart completely changed.

Matt

2021-11-08 09:43:33

Great quality as always, some damage on delivery this time but was quickly replaced and hassle free. Website isn’t the greatest, slow response times and clunky. At one point my shopping cart completely changed.

Tony F

2023-12-27 01:00:02

Apart from the excellent quality of the product the assistance I received from the ladies I spoke to in the Customer Services department was brilliant. They were so helpful and were a pleasure to deal with.

Linda Brandish

2023-12-27 01:00:03

Great product and price with discounts.Packaged were well packed and arrived safely and promptly. The inclusion of a discount on my next purchase will ensure I order some additional items in the new year.