Every time I try to use a coupon it is ineligible, including new customers and 10% off favorites and 5OFF. Plus it’s so hard to know if I have redeemed my points until I complete the purchase. Just overall not user friendly. I used to get coupons in
I contacted Dermastore via chat. I noticed today was the last day for a 20% discount on a certain product line that I currently use. Unfortunately, derma store was out of stock on that specific item. Emilee confirmed they were out of stock. She graci
I have been a Dermstore customer for years. I subscribe to products that I use on a regular basis, and it's nice to get them delivered to the house. It's easy to manage your subscriptions, and if for some reason you need to push the date
The site takes so long to update. When you redeem your earned stars credit, it takes too long to update that you’re unsure if they did get redeemed and having to go to chat to just be told that it’ll be updated in 5min is a bit ridiculous in this day
I was able to use 2 discounts for my latest purchase that saved me more than $30. Most places allow only one discount at a time. I called customer service to make sure and received very nice, friendly, professional and accurate service. Love Dermstor
I disliked how I was sent a text to receive 15% off my order as a new customer/first time purchase, yet when I entered the code at check out that I received via text message I was denied the 15% off???The message stated that the code did not apply to
What a pleasant and easy process. My dermatologist did not have stock of the one product.Google searched, checked the reviews and then placed the order on Sunday evening. Package arrived Wednesday, because that was the soonest I was available to acce
I've been shopping at Dermstore for 3+ years. They have incredible deals on high end skin care products, and their sales are amazing - 20-25% off on brands that usually do not go on sale ever. They also offer thorough and helpful product descrip
Over the past couple of days, Shiona has helped me set up my account with Dermstore. I had several detailed questions that she answered concisely. In addition, when I was unable to get the WELCOME15 discount to apply, Shiona extended a 10% offer. Her
I was trying to use different promo codes but you only allow one code per order so I will now have to break up the orders in order to redeem them. But also, you’ve always had a very poor search results when searching by brand or category and your ref
I was provided with a 15% coupon text on my cell phone (DDGMY-K9WS-PRQ4) and when placing my order, and it was denied with payment submission. I would appreciate it if someone would manually apply this discount.
The ease of online shopping and ordering is so great! The products and selection is great as well as the smooth transaction process! The prices and deals are like icing on the cake!!
Your website is coherent, friendly, and a joy to order from! A greatfirst experience, besides havingthe product at a very rewarding discount!Thank you
Discount offered Drew me to the product. Glad it did as playing an order was easy. Hopefully order will we shipped in a reasonable amount of time.
Website is easy to navigate. Place to enter coupon code was also obvious which isn't the case with a lot of websites. Keep up the good work!
Billie Rae seems to have fixed my issue with the coupon from my email not working by ensuring I get reimbursed the difference in a few days.
Nadia quickly resolved my recent issue with an order by applying my discount code. Her help was greatly appreciated!
Easy to find my product, coupon and savings code were automatically added into my cart, making Checkout a breeze
I appreciate the coupon code sent to my email. It worked today, however, yesterday, it didn’t work.
Promo code didn’t work, website not as optimized for my phone as I could have been.
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