DSW Reviews 2024 & All Visual Reviews

DARLENE

2022-12-09 16:28:08

I have bought numerous pairs of shoes from DSW as well as accessories, i have not been disappointed in any services i received. Ive ordered online and hands dwn they were all great experiences. I went into the San Diego stores and received grea tcust

Rose Marie Garcia

2021-01-26 21:33:31

I have been shopping at DSW for years and never have been disappointed, everyone has always been so helpful. To me shopping for shoes is stressful, it takes a lot of walking through the store to find what I need because I am picky. When I get to the

Amanda

2024-01-17 01:00:09

I'm legitimately surprised at all the negative reviews here. I recently ordered a new pair of shoes in anticipation of returning to work in the next month or so. I'm on my feet all day at work so comfortable shoes are a must. My previous pa

Jia Drisdom

2024-01-17 01:00:09

I absolutely love shopping with DSW! I placed an order about 15 minutes ago. It's so easy to navigate the site and the app, and I have fun shopping hereI haven't read the bad reviews yet, but it shocked me to see such a low score. I always

Selma Gerovic

2024-01-17 01:00:09

I don't understand the negative reviews I have been a loyal customer for the last 20 years and never had any issues. I have always enjoyed shopping in stores and online. Recently I had ordered a pair of shoes that, for some reason went missing,

Kelly Hantes

2024-01-17 01:00:09

I just ordered brand new sneakers through the store this weekend. At least, I thought that's what I paid for. It turns out that I paid full price for already worn and dirty sneakers. Returning those this weekend, seeing as I just ordered them fr

Laura Lopez

2024-01-17 01:00:09

I've shopped at DSW for some time. I find things I love and let's say I find shoes that are so uncomfortable that I will never buy, wear or suggest to another, ever! (sorry Kate and Kelly but true.) The customer service is usually good in s

Linda J Lyons

2024-01-17 01:00:09

I have been a DSW customer for many years, having shopped at several different locations. Recently, a DSW opened in my hometown (Stamford. CT) It has always been a pleasant experience, all the staff has been very helpful. The store manager, Mike V

Shaun Livingston

2024-01-17 01:00:09

I needed some new kicks and I buy only New Balance because of their width. I was helped by a kind gentleman in the store on Kearny street where he got the right size from inside even though the place was super busy. The shoes are great but I was supe

Marisa

2024-01-17 01:00:09

I've done a lot of online browsing/shopping during the COVID quarantine and I have place quite a few orders via DSW.com. From online purchases to returns, all were positive experiences. DSW has very good return policy and have been very unders

Michelle Hill

2024-01-17 01:00:09

Went to the store at Brookwood Village in Birmingham AL. I had a $50 gift card and a $20 off coupon. So I walked away with 2 pair of shoes that I really liked but the experience was tainted by the TERRIBLE customer service. The Cashier was unprofes

Kate

2024-01-17 01:00:09

I love DSW's reward program! I've gotten shoes and accessories for great prices because of it. Ordering online has always been easy and shipping has been fast. My only problem is that I've received shoes that have been tried on (not a

Christina Cohen

2024-01-17 01:00:09

I have never had a bad experience with DSW. I like how they send out coupons for free items with purchase and how I can use multiple coupons in one transaction, rather then one. Their coupon amounts are fairly good and they have a wide selection of d

Trini Don

2024-01-17 01:00:09

I read all the horrendous reviews on here and debated buying the item i wanted. Despite the drastic discount. Anyway, i took a gamble, ordered a pair of shoes on May 1st, they took my money right away, shipped them out May 1st and i received them May

Alexis Long

2024-01-17 01:00:09

The first thing that I noticed upon my visit to my local DSW, was their expansive size and bold marketing campaigns. The outside of the windows were plastered with brightly colored signs portraying their newest releases and shoes now available for th

Yoni

2024-01-17 01:00:09

The whole Black Friday thru cyber Monday they had amazing deals which I added to my cart but their payment processing system did not work!!I have tried on multiple devices and occasions.I feel like it is deliberate.I called customer care and they sai

Becca

2024-01-17 01:00:09

Been ordering Under Armour shoes at least once a year for years, flip flops, most recently a pair of winter boots back in Nov. They've always had quick shipping and customer service. Tonight blew me away, I tried to start an online return and th

DARLENE

2024-01-17 01:00:09

I have bought numerous pairs of shoes from DSW as well as accessories, i have not been disappointed in any services i received. Ive ordered online and hands dwn they were all great experiences. I went into the San Diego stores and received grea tcust

Rose Marie Garcia

2024-01-17 01:00:09

I have been shopping at DSW for years and never have been disappointed, everyone has always been so helpful. To me shopping for shoes is stressful, it takes a lot of walking through the store to find what I need because I am picky. When I get to the

Amanda

2023-02-05 10:13:02

I'm legitimately surprised at all the negative reviews here. I recently ordered a new pair of shoes in anticipation of returning to work in the next month or so. I'm on my feet all day at work so comfortable shoes are a must. My previous pa

Jia Drisdom

2021-04-28 07:53:43

I absolutely love shopping with DSW! I placed an order about 15 minutes ago. It's so easy to navigate the site and the app, and I have fun shopping hereI haven't read the bad reviews yet, but it shocked me to see such a low score. I always

Selma Gerovic

2023-05-23 22:21:27

I don't understand the negative reviews I have been a loyal customer for the last 20 years and never had any issues. I have always enjoyed shopping in stores and online. Recently I had ordered a pair of shoes that, for some reason went missing,

Kelly Hantes

2022-08-25 08:02:22

I just ordered brand new sneakers through the store this weekend. At least, I thought that's what I paid for. It turns out that I paid full price for already worn and dirty sneakers. Returning those this weekend, seeing as I just ordered them fr

Laura Lopez

2021-01-07 19:56:04

I've shopped at DSW for some time. I find things I love and let's say I find shoes that are so uncomfortable that I will never buy, wear or suggest to another, ever! (sorry Kate and Kelly but true.) The customer service is usually good in s

Linda J Lyons

2022-10-11 19:18:49

I have been a DSW customer for many years, having shopped at several different locations. Recently, a DSW opened in my hometown (Stamford. CT) It has always been a pleasant experience, all the staff has been very helpful. The store manager, Mike V

Shaun Livingston

2022-11-27 09:44:37

I needed some new kicks and I buy only New Balance because of their width. I was helped by a kind gentleman in the store on Kearny street where he got the right size from inside even though the place was super busy. The shoes are great but I was supe

Marisa

2022-04-22 02:11:39

I've done a lot of online browsing/shopping during the COVID quarantine and I have place quite a few orders via DSW.com. From online purchases to returns, all were positive experiences. DSW has very good return policy and have been very unders

Michelle Hill

2023-04-03 18:06:43

Went to the store at Brookwood Village in Birmingham AL. I had a $50 gift card and a $20 off coupon. So I walked away with 2 pair of shoes that I really liked but the experience was tainted by the TERRIBLE customer service. The Cashier was unprofes

Kate

2021-09-27 16:04:08

I love DSW's reward program! I've gotten shoes and accessories for great prices because of it. Ordering online has always been easy and shipping has been fast. My only problem is that I've received shoes that have been tried on (not a

Christina Cohen

2021-05-14 21:28:03

I have never had a bad experience with DSW. I like how they send out coupons for free items with purchase and how I can use multiple coupons in one transaction, rather then one. Their coupon amounts are fairly good and they have a wide selection of d

Trini Don

2021-02-05 03:02:18

I read all the horrendous reviews on here and debated buying the item i wanted. Despite the drastic discount. Anyway, i took a gamble, ordered a pair of shoes on May 1st, they took my money right away, shipped them out May 1st and i received them May

Alexis Long

2021-03-08 00:36:10

The first thing that I noticed upon my visit to my local DSW, was their expansive size and bold marketing campaigns. The outside of the windows were plastered with brightly colored signs portraying their newest releases and shoes now available for th

Yoni

2023-03-30 21:05:29

The whole Black Friday thru cyber Monday they had amazing deals which I added to my cart but their payment processing system did not work!!I have tried on multiple devices and occasions.I feel like it is deliberate.I called customer care and they sai

Becca

2022-09-25 12:20:38

Been ordering Under Armour shoes at least once a year for years, flip flops, most recently a pair of winter boots back in Nov. They've always had quick shipping and customer service. Tonight blew me away, I tried to start an online return and th

Shanna

2024-01-17 01:00:09

Always a pleasure shopping at DSW. I appreciate their help in the store everytime. Our kids shoe sizes keep changing, so we are frequesnt travelers there. Good quality at fair prices.

Shanna

2021-06-26 01:42:17

Always a pleasure shopping at DSW. I appreciate their help in the store everytime. Our kids shoe sizes keep changing, so we are frequesnt travelers there. Good quality at fair prices.

Lee McGee

2024-01-17 01:00:09

Ordered a pair of white dress shoes an arrived in 3 days regular shipping. Excellent styles in large sizes. Definitely shopping their website again.

Lee McGee

2023-05-06 07:43:24

Ordered a pair of white dress shoes an arrived in 3 days regular shipping. Excellent styles in large sizes. Definitely shopping their website again.

Michelle

2024-01-17 01:00:09

Ok! I've got to give @dsw & customer service a huge SHOUT-OUT!

Michelle

2022-06-03 16:07:09

Ok! I've got to give @dsw & customer service a huge SHOUT-OUT!