Dee was more than helpful !!She promptly reply to my email and fix the problem.Also, change inbound fax format to pdf, which I did even know was possible, but is a great help.And she gave me a great deal on my plan, that I have had for many years...Y
The service is great and simple. Just a few minutes to get going!Their customer service is polite and great, very simple to deal with. I had the honor to be served by Mr John Bekema, great guy, great attitude and did get my request done in just a mat
I want to thank Russ for helping me. My credit card was stolen and the person went on a shopping spree. So when it was time for my eFax bill to be paid, I had no money and I was waiting for a new card. He helped me keep my account open until I receiv
Extremely helpful chap called Patrice assisted me today. Very helpful, patient (as I kept him for an hour) talked me through everything step by step to get us back up and running! Super polite and pleasant to deal with, I wish everyone was as helpf
Online Chat for technical support was surprisingly efficient and helpful. Acceptable wait time, I was 3rd in line to chat with a live agent after dealing with the automated response part. The automated chat wasn't too bad to deal with - unlike m
Eve D was very pleasant and nice to deal with. She resolved my issue quickly and also my call was answered immediately which was a nice surprise when calling any customer service. Keep up the good work.
Russ saved me a great deal of money and heartache on my fax plan by thinking outside the box. That's the kind of person you want always working for you! Thank you, Russ!
Glaiza C. was excellent in helping me deal with my account issues. I was happy with her professionalism and knowledge of how to troubleshoot my issues.
Very forward and helping, I did not need to press for refund or anything when I felt I had not been fully informed about the conditions of the deal.
Glenn R - easy to deal with, addressed my questions professionally and quickly. Thanks!