Best Buy Reviews 2024 & All Visual Reviews

Teri Rivenburgh

2023-07-24 23:31:25

After having a problem with a 3rd party delivery, I spoke with a person in customer service and the store manager. They were both apologetic and helpful. I was refunded for all parts and the manager gave us a generous discount for all the inconveni

HR professional

2023-07-24 23:31:25

It's kind of jokes that people reviewing this company so low! I'm very happy with online Best Buy service! They have great return policy, once I ordered laptop, there was like a small micro scratch, they exchanged it for brand new plus I go

Mary Ann

2021-03-18 17:59:41

I went to Best Buy store on Naples Blvd., Naples, Fl on April 11 to return a phone that I had bought on line and was totally useless to me. The clerk at the register told me that there was a restock fee which I was not aware of and he called the man

David H

2023-03-14 17:36:34

Like best buy as a store. Got a good deal on appliances. There best buy credit is offering 24 months interest free. Problems is citi card is the company offering the credit. Register my card and can not assess my account. 3 calls to credit card cus

Sbmom5

2021-09-14 02:08:10

Sherman Texas store has been incredibly amazing for me as a parent with great distance between me and my college kids! All their tech needs are met via my online purchases and in store pick up by my kids. Saves on shopping, shipping, and with text n

Kanchan Sharma

2022-12-05 16:23:15

My Macbook wiped out and I had to install some hard drive with the help of a technician. I went to apple and they were going to charge me $200. On top of that, they said I couldn’t get it fixed until I made a reservation? I understand with coronaviru

Jerry Jocoy

2021-01-30 17:09:48

I bought a TV from Best Buy they delivered it the next day and brought it right in my front door even though I didn't put the exact directions to driver called me and I got a really good deal and they had to great service! So I'll be shopp

Alicia Griffin

2021-10-19 06:15:36

When I started shopping at Best Buy, I was excited that they had some headsets that I liked. I purchased a set of headphones from Panasonic for $19.99 for my new cellphone. They worked without no problem. I recommend this store to computer savvy user

Tommy Shon

2022-07-11 04:54:21

Just had a wonderful professional and very helpful experience with Best Buy Customer Service Rep named Bethany (#7840) who assisted me very patiently and help me get my replacement credit card expedited!I give Bethany a 5 star rating! Also great shop

Gale Kaffka

2021-11-17 05:41:39

On Sunday, August 15th, 2021 Kyle Winfield (Bellingham Store) looked after me. I give Kyle a 10+ for his customer service skills. He was very knowledgeable and easy to understand. Kyle answered all my questions to my satisfaction and told me to giv

Mike Smith

2022-10-21 19:00:41

In an era of fewer and fewer local stores Best Buy still has a good store just a few miles from me. Things in stock if you have an emergency and need computer, electronics or kitchen appliances the same day. I guess I am old fashioned. They also have

Nathan McClellan

2023-06-04 23:27:35

Went in for a dishwasher but they one we liked was having supply chain issues. The guy walked us over to the open box ones where they had a perfect condition higher end model for hundreds less. Pretty awesome experience. Side note: my son thought he

CLAUDIA CHAVEZ

2021-10-29 02:31:29

OK so recently I gave them two stars for customer service but I have to say this new insurance promotion they got going makes up for some of it but the guy at installation the mobile department had excellent customer skills. He answered all my questi

John Stahl

2022-08-22 04:09:23

In September of 2021our dishwasher died. Was lucky enough to find a Bosch 800 series dishwasher that had recently been returned and still in the box. The salesperson gave me a great deal and 10 months later it's still quieter than a mouse. Could

Kemaré

2022-02-21 01:42:32

These Trust Pilot reviews made me nervous to buy from Best Buy, so I had to come back and share my experience. I am one of those millennials who stopped shopping at Best Buy when Amazon took over the planet. Until today!!! I decided to buy a stationa

Teri Rivenburgh

2021-06-05 23:55:31

After having a problem with a 3rd party delivery, I spoke with a person in customer service and the store manager. They were both apologetic and helpful. I was refunded for all parts and the manager gave us a generous discount for all the inconveni

HR professional

2022-12-19 03:53:09

It's kind of jokes that people reviewing this company so low! I'm very happy with online Best Buy service! They have great return policy, once I ordered laptop, there was like a small micro scratch, they exchanged it for brand new plus I go

Mary Ann

2023-07-25 02:00:02

I went to Best Buy store on Naples Blvd., Naples, Fl on April 11 to return a phone that I had bought on line and was totally useless to me. The clerk at the register told me that there was a restock fee which I was not aware of and he called the man

David H

2023-07-25 02:00:02

Like best buy as a store. Got a good deal on appliances. There best buy credit is offering 24 months interest free. Problems is citi card is the company offering the credit. Register my card and can not assess my account. 3 calls to credit card cus

Sbmom5

2023-07-25 02:00:02

Sherman Texas store has been incredibly amazing for me as a parent with great distance between me and my college kids! All their tech needs are met via my online purchases and in store pick up by my kids. Saves on shopping, shipping, and with text n

Kanchan Sharma

2023-07-25 02:00:02

My Macbook wiped out and I had to install some hard drive with the help of a technician. I went to apple and they were going to charge me $200. On top of that, they said I couldn’t get it fixed until I made a reservation? I understand with coronaviru

Jerry Jocoy

2023-07-25 02:00:02

I bought a TV from Best Buy they delivered it the next day and brought it right in my front door even though I didn't put the exact directions to driver called me and I got a really good deal and they had to great service! So I'll be shopp

Alicia Griffin

2023-07-25 02:00:02

When I started shopping at Best Buy, I was excited that they had some headsets that I liked. I purchased a set of headphones from Panasonic for $19.99 for my new cellphone. They worked without no problem. I recommend this store to computer savvy user

Tommy Shon

2023-07-25 02:00:02

Just had a wonderful professional and very helpful experience with Best Buy Customer Service Rep named Bethany (#7840) who assisted me very patiently and help me get my replacement credit card expedited!I give Bethany a 5 star rating! Also great shop

Gale Kaffka

2023-07-25 02:00:02

On Sunday, August 15th, 2021 Kyle Winfield (Bellingham Store) looked after me. I give Kyle a 10+ for his customer service skills. He was very knowledgeable and easy to understand. Kyle answered all my questions to my satisfaction and told me to giv

Mike Smith

2023-07-25 02:00:02

In an era of fewer and fewer local stores Best Buy still has a good store just a few miles from me. Things in stock if you have an emergency and need computer, electronics or kitchen appliances the same day. I guess I am old fashioned. They also have

Nathan McClellan

2023-07-25 02:00:02

Went in for a dishwasher but they one we liked was having supply chain issues. The guy walked us over to the open box ones where they had a perfect condition higher end model for hundreds less. Pretty awesome experience. Side note: my son thought he

CLAUDIA CHAVEZ

2023-07-25 02:00:02

OK so recently I gave them two stars for customer service but I have to say this new insurance promotion they got going makes up for some of it but the guy at installation the mobile department had excellent customer skills. He answered all my questi

John Stahl

2023-07-25 02:00:02

In September of 2021our dishwasher died. Was lucky enough to find a Bosch 800 series dishwasher that had recently been returned and still in the box. The salesperson gave me a great deal and 10 months later it's still quieter than a mouse. Could

Kemaré

2023-07-25 02:00:02

These Trust Pilot reviews made me nervous to buy from Best Buy, so I had to come back and share my experience. I am one of those millennials who stopped shopping at Best Buy when Amazon took over the planet. Until today!!! I decided to buy a stationa

Bill Boyd

2023-07-24 23:31:25

We ordered a 70 in. TV and a sound bar late yesterday evening. This afternoon the items were delivered to our home. Wow! Great easy to use web site and super quick delivery. I'll be shopping with Best Buy again soon.

Bill Boyd

2022-05-05 18:50:31

We ordered a 70 in. TV and a sound bar late yesterday evening. This afternoon the items were delivered to our home. Wow! Great easy to use web site and super quick delivery. I'll be shopping with Best Buy again soon.

Tom

2022-11-17 19:45:52

I've been shopping at Best Buy for years and always find great value. I've been a Totaltech member for about 6 months and it's definitely worth it if you buy a lot of audio and video equipment.

Tom

2023-07-25 02:00:02

I've been shopping at Best Buy for years and always find great value. I've been a Totaltech member for about 6 months and it's definitely worth it if you buy a lot of audio and video equipment.

Customer

2023-07-24 23:31:25

This is a review of bestbuy.com online shopping. I ordered components for a new computer from a variety of retailers on Sat. Best Buy was the first to deliver--the following Monday.

Customer

2023-04-22 17:02:14

This is a review of bestbuy.com online shopping. I ordered components for a new computer from a variety of retailers on Sat. Best Buy was the first to deliver--the following Monday.

Abigail Wall

2022-12-29 05:38:42

I came in to buy a cannon t8i camera, Amin was very helpful! He was immediately ready to help and went out of his way to find us a discount on camera protection.

Abigail Wall

2023-07-25 02:00:02

I came in to buy a cannon t8i camera, Amin was very helpful! He was immediately ready to help and went out of his way to find us a discount on camera protection.

Geo C

2021-06-04 06:56:05

Just got a good deal here on a tablet they were real helpful too

Geo C

2023-07-25 02:00:02

Just got a good deal here on a tablet they were real helpful too