Elvie Review

Below are all the real reviews about Elvie from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.5 /5 (20 total)

5-star

70%

4-star

3-star

25%

2-star

1-star

All Reviews (20)

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Most recent

Julie H

2021-07-06 17:04:28

I just purchased one set of extra parts for my pump that cost $98. I thought this was really expensive and overpricedPer the note below from Customer Service—the warranty states 90 replacement for washable parts and I’ve had my pump longer than the c

Whitney

2022-03-09 20:54:39

I had a lot of back and forth to replace a piece that arrived damaged. It just took a while and a lot of digging on my part which was very annoying. They kept asking for other forms of documentation to prove I had purchased their product. I get it, b

Daisy Alcaraz

2021-11-09 16:20:13

Honestly one of the best customer service that I’ve ever had to deal with , I told them my problem of my leaking pump and the immediately came up with solutions to help me get it to work. It took three different try’s but I got it to work , and that

Kyriacos Achilleos

2021-04-27 20:52:36

I tried ordering 2 items but the application wouldn't let me specify a different country for billing address (via Amazon Pay) vs shipping address although the payment went through but was later cancelled. I was told by customer service that the

Erica Kish

2021-01-25 21:10:52

I have been using my Elvie pump for almost 3 years now with 2 different kids. I love this thing so so much. Only thing I would love is to have the option to have a bigger collection bottle for them. It’s a pain to have to stop and empty them and star

Stacey Bies

2022-09-24 00:13:40

Made sure I did not go without a way to provide food for my child! Milk backed up into my tubes and ruined them and the motor. Only the motor was under warranty, and I would have to pay to replace the tubes - no big deal. However - the tubes were out

Kim Garcia

2022-04-24 09:20:55

The Elvie pumps have been such a lifesaver. They work so well and have allowed me to pump into my 7th month. I pump exclusively. I wish I would have had these for my first child I had to stop at 3 months. I recently needed a new charging wire and the

Dani

2021-02-16 18:56:55

Quick and easy to deal with.I had bought an Elvie pump when I was pregnant to use alongside breastfeeding. Something went wrong and I contacted costumer service, they couldn’t have been any nicer they were really helpful and quick with replying to e

Marissa Berman

2021-12-19 00:27:36

Service good but I already had a pump when I registered my email online and got the app - therefore I wanted to use the welcome discount code for accessories I needed (like a flange that actually fit) but wasn’t able to do so since the code is only f

Diana C.

2023-06-29 03:13:41

Chat agents are very helpful, there are multiple times that I got disconnected with them due to other issues to attend to, and when I get back to them, they know exactly where conversation ceased, I don’t have to repeat myself all over again, this sa

Rachel Sims

2022-04-03 12:28:11

Easy to order, but my order got lost - these things happen but it wasn’t handled well. An hour after I placed my order, I got a discount code for 10% off my first order as they noticed me browsing. Customer service wouldn’t even honour this, despite

Kelly

2023-06-25 14:56:51

The customer service representative informed me that the discount code I was sent was good for breast pumps only, which is ridiculous because my insurance company covers the cost of a breast pump. Also, the representative said it is "stated clea

Alyssa

2023-01-01 16:31:53

I contacted Elvie regarding a pump that broke, and when I realized that the warranty had expired (the pumps are about 3 years old), the customer service team offered me a discount on purchasing a new one, which was unexpected. I love the Elvie brand,

Nina Bird

2022-03-29 20:19:05

The customer service is phenomenal seriously the best. The online support has been great and they even offered me a discount on the purchase of a new set of pumps as I could not provide my details of purchase so I could replace my existing pumps. The

Sarah

2021-01-06 16:07:55

I love my Elvie. Although super expensive, so far it is working well. I was at the stage of wetting myself sometimes, this is no longer a problem and I can also sneeze without the worry of some leakage. The device is easy to insert and once you get u

Maribertha Gomez

2023-07-19 06:28:57

I so happy with Elvie, my hub stopped working when I needed the most. The representative I spoke with rushed a replacement for me right away. I will definitely be shopping with Elvie again and I always recommend it to friends and family.

Jmaah

2021-10-13 05:04:27

Hassle free warranty replacement. I contacted them about a small issue, I was sent a replacement pump within days. They were amazing to deal with and Was able to continue pumping with very little disruption.

LAH

2021-04-07 22:21:42

Great company who stands by their products and provides wonderful customer service. My daughter needed a replacement part for her pump and they were easy to deal with and very responsive.

Keri Richmond

2021-11-08 10:24:29

Customer service was quick to solve my issues! They were friendly and super easy to deal with. A replacement part was sent overnight and I was back to pumping in no time!

Tatsiana Protas

2022-03-17 03:33:15

technical support helped to deal with the problem and sent a replacement pump when they determined that it was faulty