To Whom it May Concern:We would like to start this letter of formal complaint by acknowledging the excellent cabin crew members who provided service on each leg of the journey. Each team was professional, personable, hard working and efficient. Unf
Flow on Etihad on the 12th October from Melbourne to Dublin on Business Class. My fantastic experience with Etihad started during the booking phase where I was passed to the website from sky scanner. After browsing the site I decided to look else whe
I wrote on 23rd July being critical of Etihad for long delays in refunding two cancelled flights. Despite being owned by the cash rich UAE government. I was waiting for a refund from Netflights and obviously there were waiting for Etihad t
I asked [Name], Travel Manager at Dial A Flight to find a return Business Class flight for my wife and me to fly to Thailand in March/April 2015. He came back with a really competitively priced flight on Etihad Airlines in the space of one phone call
I booked through a 3rd party and they made a spelling mistake with my daughters name, it took a few calls to etihad and the travel agent to realise that the travel agent wasn’t in any hurry to help even though they charged a fee to correct the name.