Eurail Review

Below are all the real reviews about Eurail from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

Eurail Visit the website

Reviews 4.2 /5 (20 total)

5-star

45%

4-star

25%

3-star

30%

2-star

1-star

All Reviews (20)

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Most recent

Prajwal CP

2021-08-25 18:47:17

Except for the additional reservations required for a few trains, everything else is superb if an EU rail pass is taken.The problem with the additional reservations is few of the train operators have to send a mail copy of the tickets and you need to

kaori tabuchi

2022-03-19 22:31:26

I don't know why I actually didn't travel but one of my travel days was "already used".So I contacted them, later they gave me a quick reply and explained how to deal with this case.Finally they added an extra travel day on my tra

Mike S.

2023-06-25 06:12:53

I found the online team to be highly responsive, dealt quickly with my query and, when I subsequently had a specific problem, they understood the situation and helped resolve it - even though that meant they needed to make an adjustment to our pass.

HYERYON PARK

2022-10-09 12:30:12

Your Web is easy to book but there are no special something to buy Eurail tickect when they treavel in switzerland. most of people, they are looking for discount ticket and compare with the other web. But I also booked the Eurail Pass not Swiss pass

Erdal Toprakhisar

2021-07-12 00:32:33

I picked my 3 countries and pursue with Online ticket purchase process, however somehow before the check out my selections were changed back to default countries. If I did NOT review very carefully I would have purchased wrong ticket. This happened

ARTHUR JACQUES

2023-01-10 17:44:59

I was happy and then very unhappy. Eurail had a Black Friday promo and I was purchasing it and when submitting the order for two passes the website said it had technical problems. OK, I understand that. But when I went back minutes later the code

Bente Soderlind

2022-04-14 01:55:50

I was trying to order a Youth Pass for my daughter, and was not able to finalize the payment. Of course it was a last minute deal, they are leaving in a week and just now decided to go with a pass! Sent a message to customer service... and in less th

Manoj Lambo

2022-04-19 05:56:50

Had the opportunity to travel via Eurail and explore Europe during September and October 2015. The discount on the youth pass was helpful and the information on the website helped me understand how to be prepared with using the pass and so on. Even t

Leanne Francis

2022-08-26 08:26:55

Professional and prompt customer serviceAn absolute delight to deal with the Eurail customer service team. We used Eurail last year for our first trip to Europe and have just purchased a three-country pass for our next trip in 2018. We had concerns w

Matison

2022-02-02 05:46:36

My rating is based on the cost of the service, and because of the cost, I could not afford to use the rail system. On our trip to France earlier this year, we wanted to buy rail passes for travel. For the five days that we were planning to use th

RATHNAKUMAR G.N

2022-12-02 00:24:43

I am facing a problem ,when I am login with my user id and password I am not able to see my products on shopping cart..When I am clicking the checkout button it takes me again to login screen I checked several times and could not complete So I purcha

Song ja

2022-10-15 10:06:14

your website is very easy to read, but when you say 10% off for seniors, is it 10% off your website face value? I paid in full anyhow,that was bit confusing for me, when I asked 10% off seniors discount, your company sent me email explaining it is a

Lucas Evanko

2021-08-21 03:04:58

It was an easy to use website. Getting all of our passes together was relatively painless. The only trouble was during the checkout process. The credit card section did not process my card and kept redirecting to random pages. Eventually taking me ba

Nicholas Knoll

2022-05-16 22:22:31

The eurorail mane site is full of all the info you need and the deal on the pass for all the traveling I plan to do save me almost 500 bucs and I get to go first class vs 2nd and I can get on any train which I love. I am also amazed being an American

NAVIN MANOHAR DULANI

2021-07-12 08:44:03

Easy shopping process. App is great helps you plan your itinerary then place your order. Shipping was fast .. reservations process a bit tricky and can improve slightly though. The other which I am sure will soon follow is tickets on mobile app. Pap

RalphM

2022-05-25 01:23:39

Overall, easy to pick a pass option. Price reasonable particularly with the March promo for a free day. But next level decisions more difficult. Have to actually purchase the pass before can see cost for reservations. Also, not easy to determine if

Kathleen Murphy

2021-08-10 08:20:37

All of Black Friday weekend I tried to purchase 2 one-month continuous global pass tickets and was not able to until Tuesday when the additional discount was no longer valid. I tried to use your chat feature, but it said no one was available to chat.

Buddhika Abeyakoon

2022-12-22 02:25:13

Hi. I am buddhika from Sri Lanka. I’ve traveled to Europe in 2014,2015 and 2017 using Eurail passes. Even this year (2018) I purchased the pass and I missed applying a coupon for a discount prior to the purchase. However I informed this to Eurail cus

Guillermo

2022-09-30 12:35:26

Your web page is not very friendly and you have problems with your shopping cart. I had to put in all the information various times, and finally had to use a different computer in order make the purchase.Also your reservation system is not very effic

Kjell Mittag

2021-04-05 05:18:59

We want to see Europe by train and found EUrail. com. Web side very easy to scroll around and we was lucky that we book with 10 % discount. We received our ticket in Philippines af a few days order and all was complete. We also order seat from Paris