What I enjoy the most about using EBD is the presentation and the large selection of their catalogue. The site itself is very user friendly and direct; even giving in depth information, detail, and suggestions for the buyer. The entire experience mak
Customer Service is awesome, especially Sherman! Returns are easy, simple actually. The shopping experience is fun and satisfying...allowing you to actually get a realistic idea about what the glasses will look like on you. The specifications o
The coupon i used was misleading. I thought i was able to add two pairs of glasses to my cart but instead of getting the other pair free, they only took off 12 dollars. Would like it to be more clear aboutt what is it you are getting free because the
Easily navigable website, huge selection of choices. While not as sturdy as a $200+ pair, the glasses I get here honestly exceed expectations in terms of durability for the price. I do have one qualm; I applied the 'buy one get one free + free s
Great selection of frames. The “try on” feature is amazing. Saved A LOT with a promo code that you guys supplied! I’m super excited to get these designer glasses with all the bells and whistles at less than half of what it would have cost me at the e
I have been using EBD for the last 6 years or so. They are absolutely amazing. Any instant in which my glasses may have broken, I inputted the wrong prescription, or forgot to add a promo code, mind you these are all one time incidents, they respond
I think this is a great alternative to purchasing at eye doctor offices however the prices are still very steep and it’s kind of funny how the buy one get one free coupon with free shipping is only free shipping for one pair of glasses. very misleadi
The try-on is off - the glasses appear MUCH smaller than irl. Also, send fewer discount codes and make them stay on longer. This is my 3rd pair and I was really hoping for better than the standard 30% “new customer” discount at this point.
Prices are much higher than when I bought from you before. Not a great deal anymore. The website's navigation is challenging. One loses one's selections if you hit the back button and then try to go forward again.
I've been ordering from EBD for 9 years and they have absolutely the best prices. I made a mistake on one of my orders and customer service took care of it without any problems. Just received a referral discount too!
Shopping online with EyeBuyDirect is smooth and effortless. So many great and cool options to choose from. I love that you can try on the wares virtually. Great prices too! Will definitely keep buying from this company.
I like the process and the fact that you sent a coupon for me to use. I ordered the glasses but the free shipping as a first-time user did not work. It told me I was not a first-time user however I am.Thanks.
Overall easy to use website. Wish the discount codes were also good for designer glasses - 3rd pair I've bought at the site's full price. However, still better price that in-person glasses stores.
Nice website easy and quick to navigate. Great price after promo discount. Like all the options from generic chromatic to name brand transitions. Liked regular and premium progressive options.
So many choices. Love the "try on" feature that provides you the opportunity to see what the frames look like on. The order process is so simple and discount auto actually applied
Automatically applying a discount to the cheapest pair of glasses wasn't very cool. The discount should be set to be applied to the best viable option.
The site saved all the frames I liked which made my shopping experience comfortable and efficient. I also used my Rakuten to save money and get cashback.
Always get my glasses on time, great quality especially for the pricing. Always love my glasses and experience shopping for glasses here
I was offered a 30% off + fee shipping coupon and when I tried to use it, it was rejected. Very deceptive. Not a good impression.
Always having some sort of discount available. Multiple options of styles and colors. 7-14 (business) day delivery.
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