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Fasthosts Review

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Reviews 4.9 /5 (67 total)
All Reviews (67)
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I have just had a really difficult call for the support team at fast hosts to deal with. Karen answered my call (Incident 151020-000359) and was particularly patient and helpful in assisting me. Karen provided me with superb support and I thank her
I have had a number of contact with Fasthosts Customer Support due to an issue we had. Each and every person I have spoken to has been helpful, upbeat and a pleasure to deal with. They did everything they could to sort out the issue and kept me infor
I am a new client with fasthost and I haven't got much experince on Domain name hosting, I always find it hard to get on my accounts and make a bit of mess. This lady Noren working for fasthost has a big heart to get me through all my problems.
Fasthosts have always been very user friendly. I like the fact that I can always get excellent customer service support. Always patient and responsive, I would recommend the company and the individuals who work there. It is great to deal with persona
I was registering a new domain and website I had developed for a charity with Fasthost. I wanted to pay for it but ownership to be with the charity. This created difficulties but they resolved it well and also gave a good discount. Would have been 5
Very inexpensive and the whole process took less than 30 minutes. Remains to be seen how performant my site will be hosted on their servers but I'll deal with that when/if it becomes an issue. I can see in the not too distant future where domain
Great hosting company. I have multiple websites with Fasthosts, 123-Reg and GoDaddy. In almost every way, the websites with Fasthosts work better, in terms of uptime and functionality. The control panel is easy to use. But where Fasthosts really come
I find your responses are prompt. I like that you give clear warning of what you are doing and why. I really like your file manager. I appreciated your outreach via a webinar, which I was unable to attend. May I suggest you invite us to send in any q
I swapped my services over to Fasthosts as I thought my previous provider was overpriced and provided poor support. Fasthosts by comparison provide an easy to use control panel, lots of helpful on line support and "how to" videos which enab
Well the pricing was soo amazing and they offered a domain for almost free when I signed up for a 12£ hosting program. In this I had to pay 1£ a month but while signing up they charged me 1£ and then while purchasing the domain and hosting again 1£..
I have to say that dealing with Fasthosts has been extremely easy today, the agent I dealt with (Glen Contawe) was as helpful as possible,answered all my questions immediately and provided me with the reassurance I sought to move some of my clients t
I felt that fasthosts should be clearer as to how cheap domains you can register as a new customer. I forgot to buy some domains,I logged in again and the new customer deal was gone.However I had another task that I wanted to know how to do so I phon
I've been a customer of Fasthosts for possibly two decades now and have nothing negative to say. In the last couple of days, I need to deal with some technical and admin queries regarding a couple of domains and hosting.I was assisted by Jonatha
Levinn was extremely helpful. I learnt a great deal from him. He has talked me through how Fasthost have been involved, how to auto renew activate (on) and update expired card. Then he arranged for my domain hosting to be reactivated.He also explaine
I have been with Fasthosts for 10 years as a Reseller and grown my business with them. What I appreciate is great technical support 24 hour, 365 days a year on the telephone or through dashboard. Control panel easy to navigate and update DNS, SSL cer
Need help buying a domain and setting up a website. I also wanted the best start-up deal. The help received from the (real) "chat" person, Glenn, was pretty immediate and he was very knowledgable on what was available to me and the cost. He
Reynaldo resolved my issue swiftly and competently and gave me a clear understanding of what was wrong, how he would deal with it and how long I should wait for a result. He fixed the problem quickly in less time than was anticipated. Excellent servi
this initially would have been a 1 star, its a bit tedious for a non technical in terms of migrating a website to do so. i took them up on the free migrate offer but seemed to not go as well as it should have. However Lyn Mae turned this all around.
This is an excellent company to deal with. I have been with them for nearly 20 years and they never fail to answer my queries when I need assistance. Their people are very well versed and knowledgeable.My latest interaction was with (Daniella-Pauli
After being with Fasthosts for 25 years I was about to cancel as I am now 82 and on a pension. On phoning them of my thoughts I spoke to Glenn Contawe who was understanding very helpful and offered me a discount which was enough for me to continue. I
firstly if you are looking for a company to manage your email or web domains this is where to go. Reason ? the technical support and the ease of dealing with the support at Fasthosts take all the stress away for those of us who are not technically pr
Fasthosts never fail to impress. As a business we have multiple VPS's and dedicated servers with them. High availability, stable and secure with excellent staff at all levels of the business. Fasthosts have never let us down and today's
Jade from customer support spent a great deal of time and effort making sure my concerns were dealt with and explained Fasthost systems thoroughly for future reference. Jade was very patient and friendly and couldn't have been more helpful. The
I've been with Fasthosts for many many years and although there have been the odd moment of frustration when it's not been obvious how to do things within the control panel on their website, their customer support (I usually use webchat) is
I spoke to a chap called Marvin and he is very knowledgeable and help me out by bending over backwards and some…. He is an asset and a credit to Fasthost and nothing was to much trouble.He took it upon himself to deal with my enquiry which he didn’t
I've been a client of Fasthosts for over 10 years and their customer service is always amazing. Today I wanted to downgrade my package and Jefferson Quijano was so helpful, he made sure I had downloaded all my data and checked I wasn't goi
Fasthosts support team member (VIN) was absolutely brilliant, Day 1 advised me how to transfer domains to Fasthosts and offered a better package deal for my web needs. Day 2 was able to help me transfer to the new package Scale and show me how to set
I have just had a really difficult call for the support team at fast hosts to deal with. Karen answered my call (Incident 151020-000359) and was particularly patient and helpful in assisting me. Karen provided me with superb support and I thank her
I have had a number of contact with Fasthosts Customer Support due to an issue we had. Each and every person I have spoken to has been helpful, upbeat and a pleasure to deal with. They did everything they could to sort out the issue and kept me infor
I am a new client with fasthost and I haven't got much experince on Domain name hosting, I always find it hard to get on my accounts and make a bit of mess. This lady Noren working for fasthost has a big heart to get me through all my problems.
Fasthosts have always been very user friendly. I like the fact that I can always get excellent customer service support. Always patient and responsive, I would recommend the company and the individuals who work there. It is great to deal with persona
I was registering a new domain and website I had developed for a charity with Fasthost. I wanted to pay for it but ownership to be with the charity. This created difficulties but they resolved it well and also gave a good discount. Would have been 5
Very inexpensive and the whole process took less than 30 minutes. Remains to be seen how performant my site will be hosted on their servers but I'll deal with that when/if it becomes an issue. I can see in the not too distant future where domain
Great hosting company. I have multiple websites with Fasthosts, 123-Reg and GoDaddy. In almost every way, the websites with Fasthosts work better, in terms of uptime and functionality. The control panel is easy to use. But where Fasthosts really come
I received a wonderful support from Rhea Loyao in Customer Service. She immediately arranged cancellation of a surplus package I purchased by mistake and offered to be my contact point for the future projects I have in the pipeline. Great to deal wit
I find your responses are prompt. I like that you give clear warning of what you are doing and why. I really like your file manager. I appreciated your outreach via a webinar, which I was unable to attend. May I suggest you invite us to send in any q
I swapped my services over to Fasthosts as I thought my previous provider was overpriced and provided poor support. Fasthosts by comparison provide an easy to use control panel, lots of helpful on line support and "how to" videos which enab
Well the pricing was soo amazing and they offered a domain for almost free when I signed up for a 12£ hosting program. In this I had to pay 1£ a month but while signing up they charged me 1£ and then while purchasing the domain and hosting again 1£..
I have to say that dealing with Fasthosts has been extremely easy today, the agent I dealt with (Glen Contawe) was as helpful as possible,answered all my questions immediately and provided me with the reassurance I sought to move some of my clients t
I felt that fasthosts should be clearer as to how cheap domains you can register as a new customer. I forgot to buy some domains,I logged in again and the new customer deal was gone.However I had another task that I wanted to know how to do so I phon
call was answered by a human being who understood the issue and quickly refereed me to a technical expert who solved my issue quickly by giving me clear non technical instructions. What a joy not to have to deal with a Chat Bot. Well done Fasthost
Extremely helpful, quick response and dealt with enquiry with no problem. Always find Fasthosts always to deal with any queries effectively. Just to mention Jade Iglesia and Renalyn who were extremely helpful and polite and resolved issues.
Customer support is great, they are clear about the actual price of the hosting once the new customer discount ends and the system is easy to use. I've used a lot of hosts for my wordpress site and fasthost seem to be one of the best.
I spoke with John-Louie regarding my new account. He went above and beyond with his time and patience helping me set up my various accounts. It's rare to get such great customer service these days. Lovely company to deal with.
Looking to move our hosting and contacted Fasthosts after reviewing the offer they made. Was looked after superbly by Rhea who took the time to understand what we were looking for and find the optimum deal. Excellent service.

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Fasthosts Internet Ltd is a provider of Internet access and hosting services based in Gloucester, England. The company also operates the domain name registration service UKreg. Fasthosts was originally started by Andrew Michael, then aged 17, as part of an A-level school project. Wikipedia

Founder: Andrew Michael