Firmoo Review

Below are all the real reviews about Firmoo from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 5.0 /5 (20 total)

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All Reviews (20)

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Megan Gifford

2023-01-28 22:58:48

I have now purchased 11 pairs of glasses from Firmoo over a three year time period, and I cannot recommend them enough. I could not adjust to the first pair. Turns out, I had entered part of my prescription wrong. I notified customer service that I

Janice Grant

2021-05-16 22:35:13

I so wanted a glasses and I've checked out firmoo many times not realizing I needed a prescription. So I went and got my prescription and came back. It was a bit difficult in the beginning because I didn't understand what they were asking a

Kayla Martina

2023-04-13 06:42:35

The shopping and purchasing process was very easy, they came quick in the mail, when they didn’t fit properly and when one pair broke I emailed the company and they responded back very quickly and they were very easy to deal with in terms of returns.

Becca L

2021-08-18 08:28:27

I ordered two pairs of glasses for the first time here. When I received them they unfortunately did not fit me well. I requested an exchange, and Karen promptly honored my request and provided me with a coupon. She was so kind and professional with e

Christa Maurer

2022-06-09 12:00:14

Love my new glasses!! They fit great & look good too!! The CSRs @ Firmoo were very helpful when assisting me with replacing my glasses with the correct coating for my lenses. Just a note, Firmoo is a company based internationally, but don't

Konstantinos

2022-01-10 13:07:01

It's the second time I get reading glasses, the last time 1 month ago by my own mistake I got long distance glasses, I contacted them and the service was excellent despite my mistake, they offered me a coupon to make a new order. Thank you so mu

Zel

2021-11-18 19:20:58

I am writing this letter as a humble note of appreciation for the outstanding customer service provided by Maricar. It's no easy feat for workers in the service industry to juggle several people's issues at once. Maricar provided timely and

Nancy

2023-07-15 18:29:06

Shyla, the person who showed great skill, knowledge and patience to help me through the purchase of reading and distance glasses. Carefully checking the measurements even to the point of taking my photo of my old glasses and boxing in red what needed

Sam W

2022-04-23 21:34:35

Online glasses shopping is hard to get right, but I think Firmoo will be my go-to from now on. I have a very heavy prescription and they have many affordable options. Their glasses being much cheaper than their competitors made me worried, but they d

Martyna

2021-05-25 22:25:02

I can confirm they are legit. Yes they make the glasses in China and I paid £15 for express delivery (it took 9 days) but I had a good deal 2 for 1 so, paid £35 for two pairs and £15 for delivery. Glasses are correct prescription and feel comfortable

Naomi Gantug

2022-06-30 14:12:35

I truly have felt so cared for and valued as a customer. I wasn't expecting such consistent willingness to help me after I let my compensation opportunity slip through the cracks on more than one occasion (I let the coupon expire twice in a row)

c j long

2023-06-26 01:39:18

The frames I received had unusually narrow nose pads which were nearly straight up and down. They were uncomfortable on my average width nose. I contacted customer service and they were great! They gave me a coupon for the full price of the glasses,

2021-08-02 08:49:11

Absolutely incredible company to work with. I had a small hiccup with my order and they immediately made it right. Their lenses are of high quality and turned out perfect! I am so pleased with this company and highly recommend that anyone looking for

Alex

2021-12-21 05:09:53

I am super impressed. I saw an ad on Facebook and liked the look of some rainbow frames. There was a great deal on and I managed to get two pairs for a quarter of the price I paid on the high street at the beginning of the year! They arrived today an

Reena Bhagwandeen

2022-09-02 20:29:48

Great customer service.They walked me through the process after I uploaded a picture of my Perscription.The entire process was simple and my glasses arrived much sooner than expected, along with a special gift and coupon for discount on future purcha

Denise Paglia

2022-05-29 17:31:34

Firmoo is the only company I could find to get my extremely hard prescription right! They have so many great styles and prices.Their coupon codes save so much money I bought 7 pairs and will be ordering more with my next prescription change.

Debby

2023-02-22 16:35:08

We ordered a pair of glasses and they did not fit well. We contacted Firmoo and stated our case. A refund coupon was offered immediately and we ordered a new pair which were excellent.

Christopher Gallardo Jr. Chris

2022-10-09 08:54:38

My glasses were exactly what I expected them to be as advertised and ordered on the website.Plus I got a severe discount because they were my 1st pair from this website.