Free People Review

Below are all the real reviews about Free People from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

Free People Visit the website

Reviews 4.6 /5 (20 total)

5-star

70%

4-star

20%

3-star

10%

2-star

1-star

All Reviews (20)

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Demian Binder

2021-12-29 03:10:08

As a guy, I dread going shopping. But Valentine's Day was coming up and Freepeople is my girlfriend's favorite store. So off I went to the Freepeople store. Walking in, I was filled with dread. Yet I left with a bag filled with a cute o

Emma Harvey

2022-10-08 05:00:23

I was really happy with my first experience shopping with free people! I was really skeptical about ordering from Free People after reading the reviews on here, however, was really happy with the service. I ordered on the Sunday, rang up Free People

Liz Imperiale

2021-05-09 10:13:35

Order processing was perfectly fine. No issues with customer service. My issue is…dundundun…the quality of my bell bottom jeans SUCKS. I’m a seamstress / grew up with a fashion designer mamma so I’m a little pickier than the norm. I’ve ordered better

Alyssa B

2021-07-06 14:57:47

I just love free people. Not only is the clothing comfortable and affordable, but shopping online makes it so easy for me to get everything i love without me leaving my home! The organization of the website makes it really easy for me to find everyth

Helen

2023-06-28 16:25:26

I was a little worried having seen the previous reviews, but it seems Free People have completely changed their system in the UK as returns are the easiest that I've ever come across. The process is easy to complete online and my refunds were a

TRB

2023-03-11 06:09:54

I adore free people! They're clothes are original, timeless, and always fashion forward. I have always had a great experience shopping at free people stores in the philly area; great salespeople along with organized, easy shopping. I love the st

Angelika

2021-11-07 06:11:35

So unhappy with them using lasership.com for delivery! My packages just never there! Online says that it was delivered at 6.20am, and me instead of getting ready for work had to run around and look for my package, which I never found by the way. Prev

J C

2022-06-18 02:40:25

I was initially apprehensive, after reading all the reviews but I give them 5 stars. I think if you're in the UK, things should go smoothly, indeed postage maybe took a few more days than stated but it's not a big deal. The clear pay system

Michelle Kostick

2022-07-12 21:07:24

I am honestly stunned to read the negative reviews on here as I have been shopping with this company for years and have nothing but good things to say. I order a lot and return or exchange alot and it is always smooth. I've called regarding a fe

Mr Fletcher

2021-01-11 12:20:49

My experience with Freepeople has so far been excellent. Orders have arrived on time, including items despatched from the USA even during lockdown. Returns are processed within a week. The clothes are expensive, but completely unlike anything else in

Georgia Donaldson

2022-10-08 02:19:02

Following a negative review freepeople got in contact with me and offered to honor a discount I had missed out on. They were a little difficult to communicate with (was understandable with covid-19) but eventually not only honored the discount but di

Georgy

2023-05-23 13:34:32

I’m super confused by the bad reviews. I’ve ordered 3 or 4 times now from Free People and I’ve never had a problem. I’ve also made a couple of returns and on each occasion I was refunded as soon as the post office scanned the barcode. Very impressed.

Deidre

2021-10-03 12:05:23

Free People are an exemplary onlline retailer. I have been a regular customer now since 2015. They have fantastic shipping rates and easy returns, and sell an arrange of good quality items at great prices. They are transparent to their customers w

Dame Smaragdine

2022-08-08 15:36:33

Wow, I never could imagined Free People was getting so bad reviews! I never experienced wrong surprises since I am customer (2015), some parcels were lost (as I live in Italy/Belgium and made them carry from America) but I always have been refunded (

Taylor

2021-07-31 11:26:53

I LOVE FREE PEOPLE. It is my absolute favorite clothing store.Im addicted to shopping online and free peoples website makes online buying so easy and fun! Free people is great because it has great prints, and the clothes are super comfortable!

Kat

2022-11-15 00:04:51

I've ordered a pullover. Can't be more happy with it. It took about week to deliver to New Zealand. It was wright size and color, nice quality and flattering fit. It was my first purchase from FP, but definitely not the last.

Lisa m

2022-01-18 09:37:56

I’d had to wait a while to get reimbursed for a lost purchase. However, Free People reached out to me to correct the situation and even gave me a coupon code. I appreciated the effort in resolving the issue.

Arielle Spencer

2022-08-07 15:32:06

Free People is a great store. I have been shopping there since it came out and I never leave disappointed. They have clothes that vary in style and it is perfect for anyone. I love everything I buy there!!

Vicky Lau

2021-06-29 17:55:44

*UPDATE* Really great shopping experience. CS is so nice!!! Even it is my fault :( They email me back and explain the whole thing. I apologised to them too.... So, will definitely shop again!!!

Laura Remaker

2022-02-07 17:32:34

Online shopping was quick and easy. Shipment came fast and no issues. Really happy with the experience.