The flowers were supposed to be delivered on Friday for Easter and have not arrived. Fed -ex tracking can not give delivery time. Very upset. In route 72 hours now.Update— Flowers did not arrive for 3 more days but customer service was great and sent
This was my first time using this service, but it was on my granddaughter's birthday wish list. When ordering I made a careless error, and the help I received along with the ease with which the problem was handled were excellent. She just sent
I used Fresh Sends for all of my corporate gifting. My latest shipment had a delay and it arrived looking less than fresh after sitting out in the Dallas heat. I reached out to customer service and they not only offered to send over a new shipment ne
11/10 Customer Service. Due to the holiday weekend, the flowers I ordered, when shipped, were nearly dead. I emailed FS & they replied to me within 8 hours. Not only were they super understanding, but also sent my gf a new shipment of flowers and
Found Fresh Sends through an instagram ad and wow—I am so glad. I found my new favorite chic and trendy flower delivery service! I sent an arrangement to LA from NYC and the photos I received of the flowers sealed the deal...love love love you guys!
Even though our order was delayed. They were very empathetic and not only sent a fresh order the very next day but also gave us a discount code for our next order!! Thanks guys.
I emailed and said that the flowers arrived a day late and were a little dead and was just expecting a discount but they sent another set of flowers.
Have emailed and asked several times for my realtor discount code you promised...since placed 2 orders...requested my 15% refund on both...thx
They loved the flowers and the packaging! I was happy to have the discount code, it made the price more doable.
Thanks guys. My mom was over the moon with these flowers!!