Yeah kind of a bummer. I've used Getaround for a long time and it was convenient for a while, when it worked and customer service helped you when it didn't. However the last handful have been plagued with issues- mostly small technical prob
2019-07-19 UPDATEI spoke with Laura at Drivy who has put a lot of effort into resolving my complaint. She was very professional and understanding and so I'm changing my review from 1 star to 3 stars.ORIGINAL POSTWhen I collected my car from Driv
I was introduced to Getaround by a friend and my initial experience wasn’t the best as I was unable to use the referral discount for my first ride per the ad. I have used this app about 5 times since and 3 of the five weren’t great. Twice I rented a
I've used Get Around for more than a year. Typically, I rent at least once pet week to do errands and shopping. I had very few problems with the service, but, when I did encounter difficulty, Get Around was readily available for solutions. Most
GetAround allows us to rent quickly and conveniently cars around us. A proper service to deal with issues would be very much appreciated, as currently it's just establishing a connexion between people and getting cash out of it: no responsibilit
When I handed over the car with a full tank, the fuel level sensor did not work. As a result, I was charged for half a tank and a fine. I sent a photo of the receipt for refueling the car, taken half an hour before the end of the car rental period, b
I love GetAround, so much better than having to deal with the bureaucracy of a car rental company in an inconvenient location. With this rental, unlike my experience in UK, I met the owner for pick up and drop off, to sign contract via app and hand o
My rental got cancelled 2 days before I was supposed to pickup the car. The reservation was made months in advance and all I got was generic message, saying that maybe this was my fault. Of course it wasnt, I managed to get someone on the phone and t
It was my first time using the Getaround app and everything went very smoothly & according to plan. The person I rented the car from was very easy to deal with and responded very quickly to any queries. I would recommend this app without any hesi
The community is great! I always find nice car to drive and nice people to deal with. I would like to see the horsepower of car when I rent it. It is important for mountain road. And I find it difficult to access the pictures you take the first day.
Took a risk with Drivy and was extremely happy and surprised. Car was smelly and slightly dirty inside but for the price, convenience and new impressive gadget process, it was trivial and a good deal! Would use again! Highly recommended!
We had a seamless experience - the car was clean and easy to pick up and take back. It was a new car and nice to drive and we had a discount voucher - even without it, it's very reasonable! Super convenient.
Perfect!I have used Getaround three times now from LAX and I don’t have to worry because the cars are available and easy to find. I don’t have to deal with the long rental car process to retrieve a car.
The whole process was easy overall, the driver was very available and helpful. However, we dis get our car cancelled the day before, and downgraded to an inferior model, without a discount.
Simple and straightforward, thanks to flexible car owner. Only drawback, the document check was erratic on website, still under process while I had paid and was driving the rented car
It always has the best deal and cheapest from all other car hire company. The car was in the best condition and hassel free key take n drop.
Great deal! Rolands picked us up at the airport and we drive him home.Good car to drive, also on ice and snow! Very satisfied!
Easier to deal with private people and theres different cars and different locations which can be a plus.
Easy app, easy communication, good deal
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