Hotels.com Reviews 2024 & All Visual Reviews

Eric

2024-01-11 01:00:05

Great site for hotel deals, but you may not always find the best deal here. That's ok, because they will match the price. Once had a problem when I made the reservation and the hotel was sold out, and they upgraded me to another hotel. Very good

Debra Hanisits

2024-01-11 01:00:05

Price was great! Hotels.com was easy to use with no surprises! We booked the Travelodge at Mission Bay in San Diego, CA. The hotel was nice, the workers there were all very nice and the heated pool and hot tub were huge! It was better than expect

Nuala Grimes

2024-01-11 01:00:05

I applied for a refund on a hotel cancellation on the 29th of April. I was told by customer service that this refund would be with me by the 14th may. This refund was received today. Many thanks Hotels ,com you have been a pleasure to deal with in th

Jo Elizabeth

2024-01-11 01:00:05

Super easy to book online and like I have the option to pay upfront or wait until I get to the hotel, as it helps with managing my money ahead of the holiday. Love that you get free rooms! Shame you can't use multiple room credits at once to boo

Hardeep

2024-01-11 01:00:05

Hotels.com has a very friendly and organised approach to booking hotels. They are always trust-worthy and have a number of incentives to ensure booking with them will be the best value deal. If I was to make a booking through hotels.com, and then f

Ashley Redlich

2024-01-11 01:00:05

I really love the ease of using Hotels.com compared to other travel reservation sites. It's user friendly and seems to load faster compared to the others, which is important to me because I do thorough research before choosing a hotel. I also lo

Paulc

2024-01-11 01:00:05

Booked a hotel with them, for some reason, couldn't find record of booking so thought I messed it up and it was never made. Re-booked same deal and a few days later found two bookings on credit card! Panicked a bit and then called them to try

Mark Bakker

2024-01-11 01:00:05

I booked a room and paid for it on the app, for a hotel room in Bettendorf Iowa. When I got to the hotel they said it was booked and they had no rooms available. This same hotel was also listed on Priceline, so I think it was the Hotel's mistak

DStaggen

2024-01-11 01:00:05

I've been using their services since almost 10 years,I think it's the best site to view and select hotels. Clear,well made, with easy possibilities to find discount coupons on the web in order to have an extra discount. Or,if you don't

Brandon

2024-01-11 01:00:05

I often get emailed discounts by these wonderful people as I subscribe and the last time they emailed me a 13% off discount code which I used to book my honeymoon recently in Fuerteventura. Through their online booking portal I plugged in all my deta

Kate

2024-01-11 01:00:05

I have been with hotels.com since 2015 , so far I haven't had any problems with them. When I cancelled my reservation, they immediately took care of it and refunded my money. I booked at Priceline a few times too but they are difficult to deal w

Trond Steensnæs

2024-01-11 01:00:05

I travel a lot and usually write feedback on Trustpilot on companies that let me down, but I feel it will be only fair to also give praise where praise is due. I have used hotels.com for many years and they have never let me down. In this corona-peri

Ryan N

2024-01-11 01:00:05

Great rewards for travelling with very good prices. I am a very picky traveller and always want the best deal. I always look through 4-5 different accommodation sites ranging from AirBNB to Hotels to Hostels. It seems that Hotels.com always has the b

Rajiv Mirani

2024-01-11 01:00:05

I booked a hotel via their platform and when I arrived at the hotel, the hotel mentioned that they had cancelled the booking on that same day since they were full. Had to find another hotel that same night. Contacted Hotels.com customer service and r

Fred N.

2024-01-11 01:00:05

I am surprised (a bit) by the negative reviews. I have had four or five great experiences booking through Hotels.com both locally and for work travel. If there are better sites out there? I wish I could find them. Here, or, I am open to anyone contac

Bee B

2024-01-11 01:00:05

I have used this site once back in Feb to go to Konyaalti, Antalya Turkey for 12 nights and it was so quick and easy to use, and had no trouble at all!! I am amazed and shocked at the number of bad reviews about it from ppl. I like how you can add a

waqas fatima

2024-01-11 01:00:05

Hotels.com Audit:I've involved Hotels.com for booking facilities on a few events, and it has reliably shown to be a dependable stage for finding and booking inns. Here are the central issues that I appreciate about Hotels.com:1. Broad Determinat

Sourav

2024-01-11 01:00:05

I have been to Vegas few times now and have stayed at low cost hotels to high cost hotels, and every time I felt that I got what I payed for and few times I was amazed to get service over and above my expectations.This time, through Hotels.com, we bo

Eric

2021-03-17 08:03:00

Great site for hotel deals, but you may not always find the best deal here. That's ok, because they will match the price. Once had a problem when I made the reservation and the hotel was sold out, and they upgraded me to another hotel. Very good

Debra Hanisits

2022-11-26 12:28:39

Price was great! Hotels.com was easy to use with no surprises! We booked the Travelodge at Mission Bay in San Diego, CA. The hotel was nice, the workers there were all very nice and the heated pool and hot tub were huge! It was better than expect

Hardeep

2023-07-18 10:55:57

Hotels.com has a very friendly and organised approach to booking hotels. They are always trust-worthy and have a number of incentives to ensure booking with them will be the best value deal. If I was to make a booking through hotels.com, and then f

Ashley Redlich

2023-07-18 12:42:28

I really love the ease of using Hotels.com compared to other travel reservation sites. It's user friendly and seems to load faster compared to the others, which is important to me because I do thorough research before choosing a hotel. I also lo

Nuala Grimes

2021-03-27 05:47:10

I applied for a refund on a hotel cancellation on the 29th of April. I was told by customer service that this refund would be with me by the 14th may. This refund was received today. Many thanks Hotels ,com you have been a pleasure to deal with in th

Jo Elizabeth

2023-04-26 00:41:03

Super easy to book online and like I have the option to pay upfront or wait until I get to the hotel, as it helps with managing my money ahead of the holiday. Love that you get free rooms! Shame you can't use multiple room credits at once to boo

Paulc

2022-07-18 22:14:57

Booked a hotel with them, for some reason, couldn't find record of booking so thought I messed it up and it was never made. Re-booked same deal and a few days later found two bookings on credit card! Panicked a bit and then called them to try

DStaggen

2021-05-04 16:55:03

I've been using their services since almost 10 years,I think it's the best site to view and select hotels. Clear,well made, with easy possibilities to find discount coupons on the web in order to have an extra discount. Or,if you don't

Brandon

2021-11-24 11:12:19

I often get emailed discounts by these wonderful people as I subscribe and the last time they emailed me a 13% off discount code which I used to book my honeymoon recently in Fuerteventura. Through their online booking portal I plugged in all my deta

Mark Bakker

2022-01-19 02:34:12

I booked a room and paid for it on the app, for a hotel room in Bettendorf Iowa. When I got to the hotel they said it was booked and they had no rooms available. This same hotel was also listed on Priceline, so I think it was the Hotel's mistak

Kate

2021-01-18 15:54:34

I have been with hotels.com since 2015 , so far I haven't had any problems with them. When I cancelled my reservation, they immediately took care of it and refunded my money. I booked at Priceline a few times too but they are difficult to deal w

Ryan N

2022-09-25 17:25:56

Great rewards for travelling with very good prices. I am a very picky traveller and always want the best deal. I always look through 4-5 different accommodation sites ranging from AirBNB to Hotels to Hostels. It seems that Hotels.com always has the b

Rajiv Mirani

2022-09-23 09:56:37

I booked a hotel via their platform and when I arrived at the hotel, the hotel mentioned that they had cancelled the booking on that same day since they were full. Had to find another hotel that same night. Contacted Hotels.com customer service and r

Trond Steensnæs

2021-10-20 18:04:06

I travel a lot and usually write feedback on Trustpilot on companies that let me down, but I feel it will be only fair to also give praise where praise is due. I have used hotels.com for many years and they have never let me down. In this corona-peri

Fred N.

2022-08-29 23:31:08

I am surprised (a bit) by the negative reviews. I have had four or five great experiences booking through Hotels.com both locally and for work travel. If there are better sites out there? I wish I could find them. Here, or, I am open to anyone contac

Chan

2023-03-22 07:06:08

Family holiday at Altamadores Hotel, Puerto Rico, Gran CaneriaReview of Altamadores26th Aug 2022We had a family holiday at Altamadores Hotel. First holiday with our 18 month grandchild. The facilities were wonderful on full board. Clean and tidy mode

Bee B

2022-03-25 16:28:29

I have used this site once back in Feb to go to Konyaalti, Antalya Turkey for 12 nights and it was so quick and easy to use, and had no trouble at all!! I am amazed and shocked at the number of bad reviews about it from ppl. I like how you can add a

NP.

2021-03-01 05:44:13

Yesterday my trains for an overnight trip were cancelled last minute due to the strikes. I couldn't get to my destination and had booked a non-refundable hotel deal. I contacted Hotels.com and spoke with Marilyn who was amazing. She straight awa

michael

2021-03-15 16:38:21

Used twice, very pleased with the hotels we found, both excellent and very good prices through hotels.com. Reviews on the site have seemed fair and accurate. Site very easy to use and search for places to stay. Booking is straight forward. Have obtai

michael

2024-01-27 01:00:09

Used twice, very pleased with the hotels we found, both excellent and very good prices through hotels.com. Reviews on the site have seemed fair and accurate. Site very easy to use and search for places to stay. Booking is straight forward. Have obtai

GeJo

2024-01-11 01:00:05

Not sure why there are so many negative ratings. I have been using them for some time and my booking experience has always been good and I am able to find a good deal and able to compare rates from so many hotels.

GeJo

2021-02-26 18:12:34

Not sure why there are so many negative ratings. I have been using them for some time and my booking experience has always been good and I am able to find a good deal and able to compare rates from so many hotels.

Salam Islam

2024-01-11 01:00:05

Hotels is GORGEOUS. Assigned Covered ParkingBarbecue GrillEasy Access to FreewaysEasy Access to ShoppingLaundry FacilityShimmering Swimming PoolSoothing S