They did not fixed my problem.I am still not recieving any emails from IK multimedia (news letters , special offers, etc) and therfore I may (have already) miss discount opportunities. It is a pity because they are making good software but their foll
I've been a customer of IK Multimedia since late 2011, with my first purchase being the T-rackS 3 Deluxe.From then to now their products have always been top notch in quality and hassle free in operational functionality (They've never fail
This is the second time I have had to deal with IK Multimedia support team. The first time was a very smooth problem solving experience. Two years later and I have had another incredible experience with the support team. I was treated like a V.I.P. c
My first IK product and I'm impressed. The free Amplitube Max with the purchase of an Axe I/O promotion is such a good deal right now and Amplitube is the best guitar plug-in I've used. On top of that, IK's support team got back with m
The IK Multimedia support team, especially one individual, went above and beyond support. I am still frustrated about having the serial number card, but not finding a receipt to prove ownership is a bummer because I cannot register. However, I hope I
I recently received an email mentioning that Fender collection and AmpliTube SVX crazy deal. I ordered right away. After the purchase, I followed the authorization instructions in Ik's product manager. I found Amplitube SUV is installed and not
For many years I work with Amplitube from IK Multimedia. I’m a satisfied user, Amplitube 5 (SE) is a great guitar program. Recently I bought the MAX-version. Something about proces and pricing I didn’t understand and I asked IKM for help. From Tech S
In this crazy cyber world where asking tech support questions and finding useable answers seems to be like the Law of Demising Returns in action, along comes Trust Pilot delivering support in the way it is desired. When I was told it would take time
I had contacted the sales department about a question regarding whether I should get a discount in pricing. Their discount schemes were baffling. The agent made my personal situation very clear. I was happy.
I made a mistake choosing some promo software, and the team help me a lot to get the right things. Very appreciated. I have a lot of hardware and software from ik, and very satisfied always.
Worked with Ariel in support to get a warranty replacement. He was always on top of every beat, a pleasure to deal with and great communication. Great support and great company!
Great and pleasant to deal with, amazing sounding product that was sorted out (Pro-V synth)