Indochino Reviews 2024 & All Visual Reviews

Les Lee

2024-01-31 01:00:02

I only been shopping at Indochino for little over a year. Had few bad experience ( just sizing issue) but it was fixed quick but recently one of the associates Seva helped me measured for 2 suits and a coat. I have to say it probably one of best and

Michael

2023-08-05 02:00:01

I have to say, this is an incredibly remarkable product for the price point. The suits are made-to-measure which is not bespoke but pretty darn close. You pick the material, the lining, felt, stitching color, vent, lapel cut, etc. Folks at work think

JB

2023-08-05 02:00:01

Overall experience is very good with staff, process and product - no surprisr I have purchased 3 suits in the last 6 months. The one thing I did find unfortunate is that there is no deal avaialble for the purchase of multiple luxury suits. As a custo

Ruel

2023-08-05 02:00:01

I was able to order online to take advantage of a sale, then go to one of their showrooms for measurements (of course you can do it yourself at home). My suits and shirts arrived a few weeks later. The suit needed minor adjustments, which they did fo

Robert

2023-08-05 02:00:01

Great shopping experience at the Ottawa showroom. I have already recommended them to my friends and colleagues. Also, once they have your measurements you can order online and not worry about getting something that won’t fit. I have already ordered t

Chance Hoag

2023-08-05 02:00:01

I was apprehensive at first, but brick and mortar shopping for a suit is such a pain and too expensive. At Indochino, I picked what I wanted, followed the instructions and I was very pleased with the build quality and fabric of my suit when it arrive

Adam Claverie

2023-08-06 02:00:01

What an experience..! My first suit I purchased was back in November of 2020. I purchased the glen check blue suit. The fact I can go in and talk through how I want my suit to fit makes a huge difference... ever since my 1st purchase in November 2020

Josh

2023-08-06 02:00:01

Great suits, but annoying marketing. I’ve bought a few suits and many pairs of pants - the quality and fit are amazing. But, I am finding the marketing approach pretty annoying now. Every email is a “must see deal”, but the prices are rarely differen

David

2023-08-06 02:00:01

Store was under staffed. I made an appointment for 8:00 pm and was not taken until 8:35. Once I was seen by an adviser, she was very helpful and apologetic for the wait. The rest of my experience was very good. The adviser was knowledgeable and offer

customer

2023-08-06 02:00:01

Shout out to Maeve for being an incredible help when it comes to measuring a suit shopping. Received the whole professional treatment while feeling at ease and loved her knowledge.Will be buying more suits in the future and really hoping I can get Ma

customer

2023-08-06 02:00:01

Beyond the price point and selection of suits, the quality of service is a level above especially at the Seattle location. Mitch has gone above and beyond to make sure my suits are exactly the right fit and design. His attention to detail and obvious

David G Lalka PhD

2023-08-06 02:00:01

Max at the Mall @ Green Hills showroom is excellent. He is easy to talk too makes useful suggestions, encourages inquiry about clothes beyond the reasons for the immediate list. He is warm, friendly, and highly relational--customer oriented. As a h

Sergio

2023-08-06 02:00:01

The manager of the Brooklyn location was very helpful and made great suggestions based on my dimensions. It was my first time shopping with Indochino and I was very pleased with my experience. The quality of the fabrics seemed high and I’m excited to

Caleb Gervais

2023-08-06 02:00:01

I visited the Rideau centre location, and had an amazing client experience. The service was excellent with the staff taking all the measurements and ensuring that everything was taken care of. They always had an answer to my questions and were willin

Ben Umans

2023-08-06 02:00:01

We had a great experience at Indochino (Armitage location). We came in twice--once to be measured and then again a to select a suit and place the order. Brandon did a fantastic job of helping us make choices that would suit our tastes while also prov

Scott Wilson

2023-08-06 02:00:01

Johnny made the suit shopping process fun and enjoyable. He was very professional and did not pressure me when it came to deciding on different styles. He was knowledgeable and I valued his opinion. I would highly recommend shopping at Indochino agai

Connor

2023-08-06 02:00:01

The suit arrived extremely quickly. I was amazed how quick it was, barely one month, and it hardly needed any adjustment because the lady who took my measurements, Martina, was very accurate. The quality is decent for the price. Most liners are polye

Michael

2021-04-23 17:54:50

I have to say, this is an incredibly remarkable product for the price point. The suits are made-to-measure which is not bespoke but pretty darn close. You pick the material, the lining, felt, stitching color, vent, lapel cut, etc. Folks at work think

JB

2023-06-07 07:28:13

Overall experience is very good with staff, process and product - no surprisr I have purchased 3 suits in the last 6 months. The one thing I did find unfortunate is that there is no deal avaialble for the purchase of multiple luxury suits. As a custo

Ruel

2021-11-25 20:23:44

I was able to order online to take advantage of a sale, then go to one of their showrooms for measurements (of course you can do it yourself at home). My suits and shirts arrived a few weeks later. The suit needed minor adjustments, which they did fo

Robert

2023-04-08 06:10:26

Great shopping experience at the Ottawa showroom. I have already recommended them to my friends and colleagues. Also, once they have your measurements you can order online and not worry about getting something that won’t fit. I have already ordered t

Chance Hoag

2021-02-18 10:24:36

I was apprehensive at first, but brick and mortar shopping for a suit is such a pain and too expensive. At Indochino, I picked what I wanted, followed the instructions and I was very pleased with the build quality and fabric of my suit when it arrive

Adam Claverie

2023-04-19 07:43:09

What an experience..! My first suit I purchased was back in November of 2020. I purchased the glen check blue suit. The fact I can go in and talk through how I want my suit to fit makes a huge difference... ever since my 1st purchase in November 2020

Josh

2022-12-30 11:32:51

Great suits, but annoying marketing. I’ve bought a few suits and many pairs of pants - the quality and fit are amazing. But, I am finding the marketing approach pretty annoying now. Every email is a “must see deal”, but the prices are rarely differen

David

2021-11-18 08:29:06

Store was under staffed. I made an appointment for 8:00 pm and was not taken until 8:35. Once I was seen by an adviser, she was very helpful and apologetic for the wait. The rest of my experience was very good. The adviser was knowledgeable and offer

customer

2022-01-21 15:35:26

Shout out to Maeve for being an incredible help when it comes to measuring a suit shopping. Received the whole professional treatment while feeling at ease and loved her knowledge.Will be buying more suits in the future and really hoping I can get Ma

customer

2023-04-06 13:14:31

Beyond the price point and selection of suits, the quality of service is a level above especially at the Seattle location. Mitch has gone above and beyond to make sure my suits are exactly the right fit and design. His attention to detail and obvious

David G Lalka PhD

2022-03-04 02:59:17

Max at the Mall @ Green Hills showroom is excellent. He is easy to talk too makes useful suggestions, encourages inquiry about clothes beyond the reasons for the immediate list. He is warm, friendly, and highly relational--customer oriented. As a h

Sergio

2022-07-15 10:14:05

The manager of the Brooklyn location was very helpful and made great suggestions based on my dimensions. It was my first time shopping with Indochino and I was very pleased with my experience. The quality of the fabrics seemed high and I’m excited to

Caleb Gervais

2021-10-18 00:20:04

I visited the Rideau centre location, and had an amazing client experience. The service was excellent with the staff taking all the measurements and ensuring that everything was taken care of. They always had an answer to my questions and were willin

Ben Umans

2022-04-22 02:35:44

We had a great experience at Indochino (Armitage location). We came in twice--once to be measured and then again a to select a suit and place the order. Brandon did a fantastic job of helping us make choices that would suit our tastes while also prov

Scott Wilson

2022-05-16 10:18:29

Johnny made the suit shopping process fun and enjoyable. He was very professional and did not pressure me when it came to deciding on different styles. He was knowledgeable and I valued his opinion. I would highly recommend shopping at Indochino agai

Connor

2021-01-09 03:47:33

The suit arrived extremely quickly. I was amazed how quick it was, barely one month, and it hardly needed any adjustment because the lady who took my measurements, Martina, was very accurate. The quality is decent for the price. Most liners are polye

Michael Mouro

2024-01-11 01:00:06

I’ve been shopping at the Indochino Short Hills location for 6 years. Sir Brandon is, not only the best Manager of any store I’ve ever done business with, exceptional at putting together a team of suit professionals to attend to clients. Luis the Tai

Carlos Solis

2023-12-31 01:00:02

Cody and Dennis really made the whole custom process a breeze. They took all my measurements and then helped me configure my suits. Wide variety of colors, quality fabrics, awesome linings and multiple options for customization. I came into the store

Consumer

2023-08-06 02:00:01

I had Brandon help me with the suit measurements today. This was my first time being fitted for a custom suit. He was awesome to deal with, made me feel very comfortable and helped in my decision making. I would recommend it to anybody.

Consumer

2021-05-11 18:27:47

I had Brandon help me with the suit measurements today. This was my first time being fitted for a custom suit. He was awesome to deal with, made me feel very comfortable and helped in my decision making. I would recommend it to anybody.

Kev

2023-08-06 02:00:01

Martin was an excellent rep. Very helpful in juggling appointments (I came in a week early) and squeezing me in. He also made sure I didn’t walk away from a 20% discount since I was interested in another item. Good dude!

Kev

2023-05-16 01:44:34

Martin was an excellent rep. Very helpful in juggling appointments (I came in a week early) and squeezing me in. He also made sure I didn’t walk away from a 20% discount since I was interested in another item. Good dude!

RN

2023-08-06 02:00:01

Love the appointment style of shopping, Victoria was great and made the process easy, I am a person that appreciates a little style coaching along the way and Victoria's help was extremely helpful.

RN

2022-10-08 22:31:06

Love the appointment style of shopping, Victoria was great and made the process easy, I am a person that appreciates a little style coaching along the way and Victoria's help was extremely helpful.

Dr. CB Gaddy Sr.

2023-08-05 02:00:01

Met with Jane at the Court St store in Brooklyn. She was cordial and patient making for a great shopping experience. Her suggestions were spot on and her patience is far beyond her years. Thank you.

Dr. CB Gaddy Sr.

2022-01-30 17:02:38

Met with Jane at the Court St store in Brooklyn. She was cordial and patient making for a great shopping experience. Her suggestions were spot on and her patience is far beyond her years. Thank you.

Alisa Hutton

2023-12-31 01:00:02

Ayden who assisted me was excellent. Nice fabrics and overall great shopping experience.