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Instacart Review

Below are all the real reviews about Instacart from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.
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Reviews 3.5 /5 (40 total)
All Reviews (40)
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Have not had a single problem in 3 orders. Was texted when shopper began shopping and given a link to find the current status of the order.Was notified when an item not there and offered a chance to indicate a substitute. Was charged in excess of ord
It seems a lot of people are lazy don't look up for the items don't communicate until they're done shopping and your left without your order. The site says you can add items to your list before shopping but no you can't.if you get
Sometimes it has been necessary to pay a high price for groceries than to take kids out shopping during a pandemic. So, Instacart definitely serves their purpose when safety is an issue for me.I've experienced many crazy mistakes that shoppers h
I’ve used Instacart multiple times. Pay the $7.99 for the 2 hour delivery time frame and most times they’ll send you an “apology” message that says that order is running late. It’s a good service if you don’t want to go out and shop. $7.99 plus th
I cancelled because they charge $9.99 per month for free delivery and a tip on top of that and make mistakes on all the the deliveries. There were items missing on 2 of the orders and the wrong product of eggs on the last order plus the tomatoes, ap
All I can say is if your ordering your groceries through instacart and you want a full service order 35+ items and don’t want to leave a tip or honestly if you don’t want to leave a tip in general on any order GET YOUR GROCERIES YOURSELF shoppers do
I've ordered thru them a few times the first couple all good a few of them a waiting game , but today was the breaking deal for me I place my order at 8 am and did not get my groceries till 2pm after getting a hold of them 3 times and I kept get
Every time I use this service, they are wonderful. I get excellent shoppers who go out of their way to find everything ordered. I am very thankful for the people who work there that do my shopping and deliver what I pay for. Yes, there are times what
I started using Instacart only recently due to an injury that makes shopping (and even driving) difficult. My experiences have ranged from excellent to very, very bad. In four orders, two were great. One knocked and left the groceries outside, but ge
My experience with Instacart has been very good for the most part . Recently they have changed how their interface works. When an item was selected and a quantity greater than one was needed a click on the plus sign increased the quantity by one f
It can be a fun way to earn extra cash but a nightmare if you're depending on this as a real source of income. I would not recommend it. I have gotten some really good batches since I've starting shopping but i really dislike that they only
I work/shop for instacart, Delivery tips are super crappy with instacart right now! 1stly let me apologize to everyone that hasnt gotten their groceries delivered on time, stuff missing or messy bagging, I myself DONT work like that and take my job
Great app over all but I feel like customers should have to leave a comment for any review under 5 stars. I feel like it would really help us shoppers so our rating doesn't keep dropping. We should also be able to respond to the comments, whethe
Be cautious when using this app. Shoppers aren't hired. Instacart is a gig app meaning anyone can sign up to shop after approval. Thus, any random person with no food at home can shop and steal your groceries after pretending your groceries w
Sometimes it has been necessary to pay a high price for groceries than to take kids out shopping during a pandemic. So, Instacart definitely serves their purpose when safety is an issue for me.I've experienced many crazy mistakes that shoppers h
For the most part, I like Instacart, unless, of course you’re shopping for produce. They have no idea or they don’t care either way it’s not good when you’re a shopper if you can’t choose produce. They choose rotten produce or they choose bruised dam
It seems a lot of people are lazy don't look up for the items don't communicate until they're done shopping and your left without your order. The site says you can add items to your list before shopping but no you can't.if you get
I have used Instacart exclusively for our groceries for over 5 years -ish. It has improved in terms of picking subs, communicating with shoppers and they have added a lot of new stores. The mark up is HIGH. The best thing to do is shop what is on sal
I’ve used Instacart multiple times. Pay the $7.99 for the 2 hour delivery time frame and most times they’ll send you an “apology” message that says that order is running late. It’s a good service if you don’t want to go out and shop. $7.99 plus th
My order was from Publix Supermarket. I selected and was given the delivery time by Instacart for Noon-12:30 But at 9:38 AM I get a text that my shopper had already checked out and was on her way. 3 HOURS EARLY. Thank God I looked at my phone. And t
I cancelled because they charge $9.99 per month for free delivery and a tip on top of that and make mistakes on all the the deliveries. There were items missing on 2 of the orders and the wrong product of eggs on the last order plus the tomatoes, ap
Hi I’m a instacart shopper , I have been doing this for a year now , at first a would take it so seriously, make a few bucks and that was it. But now since I realized I rather shopper for people groceries and be a food delivery driver I have taking i
All I can say is if your ordering your groceries through instacart and you want a full service order 35+ items and don’t want to leave a tip or honestly if you don’t want to leave a tip in general on any order GET YOUR GROCERIES YOURSELF shoppers do
I used instacart for a Costco order. I was under the impression that it was part of Costco but I was completely wrong. The instacart person was very nice and pointed out a food item was opened. She asked if I wanted a refund or the item replaced. I o
I've ordered thru them a few times the first couple all good a few of them a waiting game , but today was the breaking deal for me I place my order at 8 am and did not get my groceries till 2pm after getting a hold of them 3 times and I kept get
Every time I use this service, they are wonderful. I get excellent shoppers who go out of their way to find everything ordered. I am very thankful for the people who work there that do my shopping and deliver what I pay for. Yes, there are times what
I started using Instacart only recently due to an injury that makes shopping (and even driving) difficult. My experiences have ranged from excellent to very, very bad. In four orders, two were great. One knocked and left the groceries outside, but ge
My experience with Instacart has been very good for the most part . Recently they have changed how their interface works. When an item was selected and a quantity greater than one was needed a click on the plus sign increased the quantity by one f
It can be a fun way to earn extra cash but a nightmare if you're depending on this as a real source of income. I would not recommend it. I have gotten some really good batches since I've starting shopping but i really dislike that they only
I work/shop for instacart, Delivery tips are super crappy with instacart right now! 1stly let me apologize to everyone that hasnt gotten their groceries delivered on time, stuff missing or messy bagging, I myself DONT work like that and take my job
Great app over all but I feel like customers should have to leave a comment for any review under 5 stars. I feel like it would really help us shoppers so our rating doesn't keep dropping. We should also be able to respond to the comments, whethe
Be cautious when using this app. Shoppers aren't hired. Instacart is a gig app meaning anyone can sign up to shop after approval. Thus, any random person with no food at home can shop and steal your groceries after pretending your groceries w
For the most part, I like Instacart, unless, of course you’re shopping for produce. They have no idea or they don’t care either way it’s not good when you’re a shopper if you can’t choose produce. They choose rotten produce or they choose bruised dam
Hi I’m a instacart shopper , I have been doing this for a year now , at first a would take it so seriously, make a few bucks and that was it. But now since I realized I rather shopper for people groceries and be a food delivery driver I have taking i
I have used Instacart exclusively for our groceries for over 5 years -ish. It has improved in terms of picking subs, communicating with shoppers and they have added a lot of new stores. The mark up is HIGH. The best thing to do is shop what is on sal
My order was from Publix Supermarket. I selected and was given the delivery time by Instacart for Noon-12:30 But at 9:38 AM I get a text that my shopper had already checked out and was on her way. 3 HOURS EARLY. Thank God I looked at my phone. And t
I used instacart for a Costco order. I was under the impression that it was part of Costco but I was completely wrong. The instacart person was very nice and pointed out a food item was opened. She asked if I wanted a refund or the item replaced. I o
I have been shopping Instacart since the PANDEMIC with no real problems. I am disabled and on a walker and no longer drive so I can't shop in store. For the most part I enjoyed my shoppers. But today I found out that there were 12 attempts to us
Amir, the kind man who proceeded the delivery
Amir, the kind man who proceeded the delivery

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Instacart is an American company that operates a grocery delivery and pick-up service in the United States and Canada. The company offers its services via a website and mobile app. The service allows customers to order groceries from participating retailers with the shopping being done by a personal shopper. Wikipedia

Founders: Apoorva Mehta, Max Mullen, Brandon Leonardo