JCPenney Reviews 2024 & All Visual Reviews

Lynette Harrington

2022-07-13 19:31:47

Went to the Arrowhead JCPenney in Peoria, Az. The sale sign read 40% off shoes and accessories. Tried to buy a pair of sandals (which are listed under the shoe category on their website) and they wouldn't ring up with the discount and wouldn

Meera Raval

2023-05-25 05:13:27

Great staff. Great help. I visited sephora, in Manhattan Mall a few days ago and just got the right stuff and not very expensive. Especially, Martza was the one really patient with me as i am not a frequent makeup user. She literally guided me step b

Xinyi Wang

2021-07-17 04:35:54

The employee helped a lot, and even offered great ideas when me and my relative were picking watches which really helped. Not only that, the pricing was awesome! I bought a watch at 25 dollars, but the ones similar online were more expensive, and so

Cherelle Wyatt

2022-12-18 16:51:02

I would like to leave a review for JC Penney, I had experienced a bad situation and Odom, Cary J- made it right!!! He didn't have to , but he did and I wanted to adjust the previous review that I left about this company. It's people like Od

Sean

2021-07-06 05:59:25

I've never shopped with JCP before, but I was looking for a specific gift for Christmas and found a great deal in the Black Friday sale at JCP. I literally have no complaints, I found checkout easy and the item shipped really quickly in perfect

Sheila Gabrielsen

2023-03-23 12:49:36

I absolutely LOVE JCPenney.com! The quality merchandise and awesome discounts are amazing! I always receive my orders on time and appreciate the $10 off any item as a Birthday gift each year. Their clearance items are always great quality and help me

Amee Squires

2022-05-10 01:17:38

First I have been shopping at JCPenney since my mom would take is as kids that Montgomery Ward and Sears. I have been treated with nothing but respect. They are wonderful that later on in my life i got a job there and worked with the store manager wh

Ig:J.ohnSEVENSEVENSEVEN

2021-01-27 03:06:09

Tyler mall riverside,ca Today was a rare day. While shopping I ran into a seasoned customer service employee and his apprentice. The hunger to learn was thick in the air but positivity was stronger Mr.Ricardo and Ms.Janel are the perfect examples of

OriginalAdream

2022-12-26 13:07:37

An unbelievable experience:On this particular day all I intended to do was find out how to update my address. Instead, I purchased nearly $1,000. worth of home goods thanks to Sales Associate Barbara Harden (0355).After realizing that I only needed

Smitha Mathew

2022-08-24 17:13:44

I visited the gratiot, Roseville JC penny ( opposite Macomb mall) . The customer service was great and what made it really good was the staff inJC Penny. Marie and Caroline , both took the time to help me locate the price on a dress i wanted to buy.

V. Kasson

2021-02-11 19:25:54

I hit up some of the early Black Friday deals for my daughter and really saved a lot of money. I purchased the items online and picked them up at the store. It was fast, easy, and simple. No issues getting my order. Probably the most pleasant shoppin

Doris

2021-07-31 01:08:53

We shop at JCPenny often,but this experience was exceptional like Ms.Bushra. our salesperson.She has gives great customer service. Our recent shopping experience was August 30,2022 at the JCPenny Loop West in Kissimmee Florida. My husband and I have

L. Parker

2021-07-16 19:56:33

I love shopping at JCPenney, both online and offline. The customer service is helpful, and the website is easy to navigate. I can mis and match items online, and the shipping is on-time. It's a comfortable and confident retail experience that I

Taresa Alahaideb

2022-07-14 23:13:43

My daughter went to the JCP Salon tonight too late and it was already closed. So she found her item and wandered back downstairs where she found Ellie who was very helpful (in the Juniors Dept). She was also able to help find the coupon that my daugh

Donya Wallace

2023-02-15 18:00:05

Jaime was the sweetest during checkout! She made sure I had what I needed. She recommended me going on JCPenney’s website to use a coupon so that I could save more on my purchase! I love a good bargain! I’ll definitely be back to get more of those $8

Lynette Harrington

2023-08-05 02:00:01

Went to the Arrowhead JCPenney in Peoria, Az. The sale sign read 40% off shoes and accessories. Tried to buy a pair of sandals (which are listed under the shoe category on their website) and they wouldn't ring up with the discount and wouldn

Meera Raval

2023-08-05 02:00:01

Great staff. Great help. I visited sephora, in Manhattan Mall a few days ago and just got the right stuff and not very expensive. Especially, Martza was the one really patient with me as i am not a frequent makeup user. She literally guided me step b

Xinyi Wang

2023-08-05 02:00:01

The employee helped a lot, and even offered great ideas when me and my relative were picking watches which really helped. Not only that, the pricing was awesome! I bought a watch at 25 dollars, but the ones similar online were more expensive, and so

Cherelle Wyatt

2023-08-05 02:00:01

I would like to leave a review for JC Penney, I had experienced a bad situation and Odom, Cary J- made it right!!! He didn't have to , but he did and I wanted to adjust the previous review that I left about this company. It's people like Od

Sean

2023-08-05 02:00:01

I've never shopped with JCP before, but I was looking for a specific gift for Christmas and found a great deal in the Black Friday sale at JCP. I literally have no complaints, I found checkout easy and the item shipped really quickly in perfect

Sheila Gabrielsen

2023-08-05 02:00:01

I absolutely LOVE JCPenney.com! The quality merchandise and awesome discounts are amazing! I always receive my orders on time and appreciate the $10 off any item as a Birthday gift each year. Their clearance items are always great quality and help me

Amee Squires

2023-08-05 02:00:01

First I have been shopping at JCPenney since my mom would take is as kids that Montgomery Ward and Sears. I have been treated with nothing but respect. They are wonderful that later on in my life i got a job there and worked with the store manager wh

Olyvia Page

2023-12-31 01:00:02

My name is Olyvia Page and I’d like to compliment one of your EXCELLENT EMPLOYEES! I’ve been a flight attendant for 46 years and I recently retired. I have also worked in the Retail Industry before my flying career. I think I’ve seen it all UNTIL

Ig:J.ohnSEVENSEVENSEVEN

2023-08-05 02:00:01

Tyler mall riverside,ca Today was a rare day. While shopping I ran into a seasoned customer service employee and his apprentice. The hunger to learn was thick in the air but positivity was stronger Mr.Ricardo and Ms.Janel are the perfect examples of

Cindy Ferdon-Gaede

2023-12-31 01:00:02

I bought a mattress on 09-05-2022, from JC Penny's through sale person by the name of Linda in Spring Hill, Florida.Their policy was 48 hour if not satisfied. I received the mattress and had it 12 hours and it was defective. Called customer ser

Unkown

2023-12-31 01:00:02

I highly recommend shopping at JCPenney's. Their customer service is spectacular. The quality is consistently outstanding, however, todays experience thanks to Lorena exceeded my expectations. I was very impressed with her professionalism and cu

OriginalAdream

2023-08-05 02:00:01

An unbelievable experience:On this particular day all I intended to do was find out how to update my address. Instead, I purchased nearly $1,000. worth of home goods thanks to Sales Associate Barbara Harden (0355).After realizing that I only needed

Smitha Mathew

2023-08-05 02:00:01

I visited the gratiot, Roseville JC penny ( opposite Macomb mall) . The customer service was great and what made it really good was the staff inJC Penny. Marie and Caroline , both took the time to help me locate the price on a dress i wanted to buy.

V. Kasson

2023-08-05 02:00:01

I hit up some of the early Black Friday deals for my daughter and really saved a lot of money. I purchased the items online and picked them up at the store. It was fast, easy, and simple. No issues getting my order. Probably the most pleasant shoppin

Doris

2023-08-05 02:00:01

We shop at JCPenny often,but this experience was exceptional like Ms.Bushra. our salesperson.She has gives great customer service. Our recent shopping experience was August 30,2022 at the JCPenny Loop West in Kissimmee Florida. My husband and I have

L. Parker

2023-08-05 02:00:01

I love shopping at JCPenney, both online and offline. The customer service is helpful, and the website is easy to navigate. I can mis and match items online, and the shipping is on-time. It's a comfortable and confident retail experience that I

Taresa Alahaideb

2023-08-05 02:00:01

My daughter went to the JCP Salon tonight too late and it was already closed. So she found her item and wandered back downstairs where she found Ellie who was very helpful (in the Juniors Dept). She was also able to help find the coupon that my daugh

Donya Wallace

2023-08-05 02:00:01

Jaime was the sweetest during checkout! She made sure I had what I needed. She recommended me going on JCPenney’s website to use a coupon so that I could save more on my purchase! I love a good bargain! I’ll definitely be back to get more of those $8

mattpp

2021-07-05 22:39:16

this is a place where you can find good savings and deals i sign up for their email special and always redeemed alot of deals over time! can't wait for next special deal to come

mattpp

2023-08-05 02:00:01

this is a place where you can find good savings and deals i sign up for their email special and always redeemed alot of deals over time! can't wait for next special deal to come

Anonymous

2021-06-17 07:39:35

100% Excellent customer service,Excellent store to do all my shopping…Luz cruz help me find everything I need it for my brothers wedding excellent helper

Anonymous

2023-08-05 02:00:01

100% Excellent customer service,Excellent store to do all my shopping…Luz cruz help me find everything I need it for my brothers wedding excellent helper

Mercy White

2022-01-20 06:46:57

jcpenny is my go to place for good clothing and shoes, my grandma also love shop there for lots goods and make up. we never get tire of shopping there.

Mercy White

2023-08-05 02:00:01

jcpenny is my go to place for good clothing and shoes, my grandma also love shop there for lots goods and make up. we never get tire of shopping there.

LYNN

2024-01-27 01:00:08

JCPennys has easy online shopping. Since COVID I do all my shopping online. JCPenney also has same-day instore pickup which is very nice in a pinch.

Billjean

2023-02-08 16:51:03

Love all the clothes- size small and size for shoe is always very fit well also their return policy is very flexible- love shopping there

Billjean

2023-08-05 02:00:01

Love all the clothes- size small and size for shoe is always very fit well also their return policy is very flexible- love shopping there