I wasn't able to visit the store but I WhatsApped the store and they were incredibly helpful and my item was dispatched by courier that day and arrived the next. It was a Xmas gift so hadn't seen the item until today but it did not disappoi
Straightforward customer service on the phone and on live chat - no frills experience for me. Had to return a handbag as it was the wrong colour, but it turns out their website doesn't put the colour into the URL when you share it - hopefully th
Kate Spade is one of my favorite brands. I'm surprised their UK trustpilot score is low. This was my first time shopping from their UK branch, and I'm very happy with my purchase. My order arrived a day early and was beautifully packaged by
I have ordered 5 purses from here the last couple of years as well as jewelry. I have had no problems, and the merchandise comes as described and ships quickly. Absolutely no problems. The website states final sale because it’s pretty much like outle
I bought my first ever Kate Spade purse and wallet through the surprise sale. They came within five days of my order and was able to track it throughout. They are both gorgeous. I noticed a little black mark on the handle of purse, which is why I did
I like Kate Spade purses, they are well designed and crafted. I recently purchased a Kate Spade bag online which I had to return, it did take about 10 days to have money refunded but customer service were pleasant enough. They do advertise a 10% disc
I have been a big fan of Kate Spade for many years. I go crazy when they email new arrivals because I can’t wait for what theme or concept they come up with next. In service there was a couple errors at check out or coupon code not working but I ca
I have ordered 5 purses from here the last couple of years as well as jewelry. I have had no problems, and the merchandise comes as described and ships quickly. Absolutely no problems. The website states final sale because it’s pretty much like outle
Be very careful on the website URL when ordering. The outlet website page is surprise.katespade.com and is absolutely legitimate. Was anxious about ordering based on other reviews here, but glad I did. It's the real deal. Just got 3 beautiful p
Be very careful on the website URL when ordering. The outlet website page is surprise.katespade.com and is absolutely legitimate. Was anxious about ordering based on other reviews here, but glad I did. It's the real deal. Just got 3 beautiful p
I have bought 3 bags, and they are authentic Kate Spade, and they are gorgeous. From ordering to shipping I had my bags within a week. Came from kate Spade, enclosed with kate Spade plastic wrap. I could not be more delighted. I will say you do need
I love everything from Kate Spade ❤️especially bags and jewelries! It’s always unique, playful design and it’s always stands out. Thank you, Kate Spade for the beautiful things which brighten up every day and bring happy mood. It’s always high standa
This was the second occasion i returned an online purchase at my local branch in SW3. Both occasions have been entirely stress-free thanks to the highly efficient staff. They processed my return request in minutes and were an absolute pleasure to dea
I ordered a bracelet bangle that I had liked for a long time and I was lucky enough to buy it with a 40% discount, the quality of the item was even better than I thought, the bracelet beautiful, the only negative issue was the size of it, bigger than
The products are lovely-so pretty and beautifully designed.One of the posts, for one of the earrings I bought in New York, as a gift for my daughter, came loose . It took many emails to, in the end receive a credit voucher. It would have been helpful
Bought 2 bags in sale, beautiful colours, great price, very pleasant shopping experience, bags arrived in excellent order, are delivered by courier that had to be signed for, I wasn’t there on first delivery day so I rang courier service and arranged
Lately I’m on the Kate Spade website more than any other website for beautiful accessories! I have a daughter and Granddaughter who love looking stylish and what better way than a new handbag or earrings from Kate Spade! Christmas is coming so I lo
I recently purchased a lovely cross body bag from Kate Spade in the Black Friday promotion. The discount was very generous which allowed to me to afford this great product. I received my bag fairly quickly and it was very well packaged although I w
Repeat order with Kate Spade - this time a purse for my daughter at Christmas. Service as ever was great - prompt notifications, delivered on time and nicely packaged. Added bonus that I was able to get the purse with a discount. Would recommend to o
Great communication, as always from Kate Spade, from order through to delivery. Quality of bracelet (bought as a xmas gift) is lovely, and took opportunity of a great early Black Friday discount. Am sure my girlfriend will love it.
Wonderful shopping experience online with ksny from beginning to end. The items ive ordered so far have come beautiful and perfect just like i would expect. Well done ksny! Such care taken. Seamless service.
Once you KS you’re hooked!I really like Kate Spade, shopping it’s always a pleasure, fantastic customer service and as I never have to return the items I buy, I’m sure the service is amazing throughout.
I had been looking for a nice medium sized across body bag but on a budget. Was browsing and saw a discount code so quickly did I go for my steal. Worth every penny. Thank you Kate spate
I got a very good deal for a crossbody bag from Kate Spade New York. I absolutely in love with it. Hopefully they will give free shipping for all purchase regardless how much they spent.
A fabulous bag, a marvellous customer service, beautifully packaged, a great discount offer and it’s a very nice company to deal with.
The website easy to use and there was also a discount voucher too. The bag arrived quickly Ans was well presented and packaged.
I want more bags, they are lovely, it would be great if you give me a higher percent discount, something like 40 or 50%.
The product is fine. The discount on the uk-site is not the same as for the Belgian-site... The difference was 30%
Lovely handbag/shoulder bag, good size and great discount. Item arrived on time. Positive customer experience.
Fantastic packaging, gorgeous bag, high quality, and really good offers throughout the year.
So happy with my purchase!! Great shopping experience. Super easy and fast delivery.
I liked my bag but would have preferred a discount as a first purchase
Quality product, good discount. Arrived on time and well presented.
Easy to use website, good discount, quick delivery, well packaged
Wow fab deal and such a quick and easy transaction fast delivery
Amazing discount on handbag chosen and very quick delivery
The online shopping was swift and I love what I got.
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