Kiwico Reviews 2024 & All Visual Reviews

B. House

2023-07-26 02:00:03

The ordering process was challenging because it wasn't apparent to me that I could get a discount if I pre-paid for 3 or 6 months, and then that I could get a better discount with the code JOY than with the code COUPON30. So I ended up asking to

Femi Agbayewa

2023-07-26 02:00:03

I wrote to complain that my order had not arrived as expected. I received an apologetic response within 24 hours with refund of my delivery charges and a gift coupon. Later the same day, my orders arrived. I contacted Kiwico with that info and sugg

Pam Golafshar

2023-07-26 02:00:03

I hit the "enter" button on my phone after entering my payment information, which completed my purchase before I had the chance to enter the discount code. So I got in touch with customer support, asking if I could have the discount code ap

Megan Potter

2023-07-26 02:00:03

The day we moved I got the email notification that my package was on the way. They sent new packages out right away, no waiting for the other ones to show up or having to deal with canada post to reroute the package. I'm just so impressed, it cu

Diana Xu

2023-07-26 02:00:03

The promo code did not apply in checkout. I sent a message to KiwiCo customer care. They replied very quickly the next day asking a print screen of the discount code, and they submitted a refund request after they received the print screen. The pro

Rachel

2023-07-26 02:00:03

I had a prepaid 12 month order that auto renewed and then I received an email after the auto renewal stating I could get a promo if I entered a code on a renewal. I emailed asking if I could have the promo applied retroactively and it was issued imme

Gramma J

2023-07-26 02:00:03

I reached out to KiwiCo on a subscription renewal. On my account, it was marked "automatic renewal." I got an email offer for early renewal with a discount which I took advantage of. It was followed the next day telling me the automatic

Cleave

2023-07-26 02:00:03

I made a simple request to have a discount applied since I purchased subscriptions for my kiddos just a day or two before. The response was quick and clear, I didn't feel the need to justify my request. I really appreciate the clear and quick re

CV DB

2023-12-27 01:00:03

I've had a yearly subscription since 2020 but recently had several duplicate boxes sent. That along with my son losing interest I figured I would cancel. I didn't receive a renewal notice and was charged for another year. There is a no mone

Rosemary

2023-12-27 01:00:03

I wish every online shopping rep could be as nice, patient and knowledgeable as the people at Kiwi Crate. It literally took minutes to correct a shipping address through email! All questions were answered and I received confirmation the problem was

Kent Lebherz

2023-12-27 01:00:03

In going to the Kiwi site for the first time I was presented with the opportunity to receive a discount on my order, if I would provide my email for promotional mailings etc....which I did provide. When I went to check out I was not, however, given t

kristen lyons

2022-10-31 10:13:07

I never received a confirmation email, and sent an inquiry to customer service. They located my order after realizing that I had misspelled my email address, and allowed me to apply a coupon code that saved me $! They answered me promptly and tried s

Debbie Chou

2021-06-27 01:54:56

My kids LOVE Kiwico and look forward to their crates every month. I had an issue redeeming a promo code but the rep understood the issue quickly and was able to resolve it on the spot. Really liked that chat function too because it allowed me to take

Elissa Miller

2023-07-12 13:13:31

Your customer service is exemplary. There are prompt, knowledgeable, and immediately work to provide a desired outcome. I have stopped shopping on line at certain places because of how awful the customer service can be. Assuming you can actually get

Christie

2022-03-18 21:56:11

I appreciate the link to the video. I didn't know that those videos existed. That was very helpful and answered my question. I have a suggestion. We are going to buy several of the same crate for a birthday party so that all of the kids make the

Stephan Kolodiy

2023-03-31 21:27:46

I recently purchased a 3 month subscription to KiwiCo and I forgot to put the discount code when I was checking out. I reached out to customer service to see if they could still add it and within 24 hours they issued me a partial refund equal to the

Deirdre Hjelt

2021-11-16 05:48:54

A few hours after purchasing a 12-month renewing subscription using a promo code, midnight struck and a new, better, promotion was announced. KiwiCo kindly adjusted my order to apply the second promo code. They were under no obligation to do this, as

M Conner

2022-04-15 12:54:00

Hi, I was trying to extend two subscriptions with your “Prime Day Flash Sale” promo. I was having technical difficulties and tried clarifying things on the chat line with Tami. Thought I had it all figured out, but needed to go back to the chat line

Michelle

2022-05-20 10:04:22

I ordered from KiwiCo and wanted the deliveries to begin in December, as they were meant to be Christmas gifts for my kids. On Black Friday, we found a promo code that would save us quite a bit of money. I reached out to KiwiCo to see if they would c

B. House

2022-03-21 22:40:18

The ordering process was challenging because it wasn't apparent to me that I could get a discount if I pre-paid for 3 or 6 months, and then that I could get a better discount with the code JOY than with the code COUPON30. So I ended up asking to

Femi Agbayewa

2021-11-28 23:30:42

I wrote to complain that my order had not arrived as expected. I received an apologetic response within 24 hours with refund of my delivery charges and a gift coupon. Later the same day, my orders arrived. I contacted Kiwico with that info and sugg

Pam Golafshar

2022-01-13 14:38:01

I hit the "enter" button on my phone after entering my payment information, which completed my purchase before I had the chance to enter the discount code. So I got in touch with customer support, asking if I could have the discount code ap

Megan Potter

2022-12-10 00:34:01

The day we moved I got the email notification that my package was on the way. They sent new packages out right away, no waiting for the other ones to show up or having to deal with canada post to reroute the package. I'm just so impressed, it cu

Diana Xu

2022-10-21 22:18:39

The promo code did not apply in checkout. I sent a message to KiwiCo customer care. They replied very quickly the next day asking a print screen of the discount code, and they submitted a refund request after they received the print screen. The pro

Rachel

2023-06-18 07:42:31

I had a prepaid 12 month order that auto renewed and then I received an email after the auto renewal stating I could get a promo if I entered a code on a renewal. I emailed asking if I could have the promo applied retroactively and it was issued imme

Gramma J

2022-04-19 06:25:28

I reached out to KiwiCo on a subscription renewal. On my account, it was marked "automatic renewal." I got an email offer for early renewal with a discount which I took advantage of. It was followed the next day telling me the automatic

Cleave

2023-03-21 16:14:30

I made a simple request to have a discount applied since I purchased subscriptions for my kiddos just a day or two before. The response was quick and clear, I didn't feel the need to justify my request. I really appreciate the clear and quick re

kristen lyons

2023-07-26 02:00:03

I never received a confirmation email, and sent an inquiry to customer service. They located my order after realizing that I had misspelled my email address, and allowed me to apply a coupon code that saved me $! They answered me promptly and tried s

Debbie Chou

2023-07-26 02:00:03

My kids LOVE Kiwico and look forward to their crates every month. I had an issue redeeming a promo code but the rep understood the issue quickly and was able to resolve it on the spot. Really liked that chat function too because it allowed me to take

Elissa Miller

2023-07-26 02:00:03

Your customer service is exemplary. There are prompt, knowledgeable, and immediately work to provide a desired outcome. I have stopped shopping on line at certain places because of how awful the customer service can be. Assuming you can actually get

Christie

2023-07-26 02:00:03

I appreciate the link to the video. I didn't know that those videos existed. That was very helpful and answered my question. I have a suggestion. We are going to buy several of the same crate for a birthday party so that all of the kids make the

Stephan Kolodiy

2023-07-26 02:00:03

I recently purchased a 3 month subscription to KiwiCo and I forgot to put the discount code when I was checking out. I reached out to customer service to see if they could still add it and within 24 hours they issued me a partial refund equal to the

Deirdre Hjelt

2023-07-26 02:00:03

A few hours after purchasing a 12-month renewing subscription using a promo code, midnight struck and a new, better, promotion was announced. KiwiCo kindly adjusted my order to apply the second promo code. They were under no obligation to do this, as

M Conner

2023-07-26 02:00:03

Hi, I was trying to extend two subscriptions with your “Prime Day Flash Sale” promo. I was having technical difficulties and tried clarifying things on the chat line with Tami. Thought I had it all figured out, but needed to go back to the chat line

Michelle

2023-07-26 02:00:03

I ordered from KiwiCo and wanted the deliveries to begin in December, as they were meant to be Christmas gifts for my kids. On Black Friday, we found a promo code that would save us quite a bit of money. I reached out to KiwiCo to see if they would c

Beth

2023-12-27 01:00:03

I appreciated the trust that was shown by not doubting my claim of not being able to put the promo code in, they just applied the discount and I didn’t have to argue my case. Thanks!

Martin

2023-07-26 02:00:03

I appreciate the promptness and the willingness to help me get the discount that I missed when I renewed.

Martin

2023-06-19 08:12:57

I appreciate the promptness and the willingness to help me get the discount that I missed when I renewed.

amy wythe

2023-07-26 02:00:03

My email about a discount not applying was answered and fix the same day.

amy wythe

2021-10-09 10:06:36

My email about a discount not applying was answered and fix the same day.