Initially I was connected with an agent whom I will not mention. This agent tried to up-sell me to a service which I clearly indicated I did not want. The agent then proceeded to connect me with accounting to refund my purchase. I was on hold the
Called in to have my MacKeeper updated, was given a free computer scan, informed of harmful/corrupt files on my computer. They directed me to a site to amend this, and gave me a huge discount on the 2 year service! Great customer service! I am very p
Just bought the 2 year system, I trust the service will be for 2 years. So far the deal was good and thanks to the patience and discount for the system. I will recommend the system when I find the difference in my Macbook. Thanks again and Good Luck
I'm not very skilled with computers and software and my computer was experiencing a decreased level of operating speed and several pop-ups and unwanted advertisements. MacKeeper in a few hours took care of all my problems for me and also gave me
I've used MacKeeper for years and upgraded to the new version today. The CSR who helped me introduced a tech support service that I decided to try. They took over the computer remotely for a few hours and did a good deal of cleanup and optimizat
Helga helped me with a great deal of problems that had me using my iPhone to read emails, etc. She explained to what things I had on my laptop that was running so slowly, messages from unknown websites, etc. She ran into something that she was not
I'm a photographer, so I load up my computer quickly and use Photoshop extensively. I've found Mackeeper to be the best way to keep my computer clean and to provide maximus hard drive space. Definitely worth the price, and if you can afford
Professional, compassionate and very straightforward. I couldn't have had better help getting me out of the quandary I was in, and then going further with really helpful suggestions. I was also given an extraordinarily good deal to help keep my
I updated Mackeeper on my used computer to deal with some Adware that was effectively ruining my computer experience. though i had to have customer support get the software to operate how it is supposed to, they stuck with me both yesterday and this
I contacted MacKeeper to renew my subscription. I saw a higher rate, so I decided to call. An agent answered immediately!! It was midnight (PST-USA) here, and Monday in the Ukraine. Speaker spoke and understead in very good English. She saved me a go
omg above and beyond the call of duty a wonderful representative called iris spent hours fixing and controlling and sorting everything to do with my mac keeper . Worth every penny . A total pleasure to deal with tech and billing . Amber from billing
I contacted them, I was tired /MAD and thought I had been ripped off (still don't like I was sold a 'lifetime' cover a few yrs ago). But the gentleman who had to deal with me lol did well. He explained things WITHOUT being rude or cond
I purchased Mackeeper and the premium technical support services. Two technicians were involved over a 3-4 hour period; most of which I was doing something else. The end result was an almost flawless OS. I had 7800 duplicates and 12 breaches plus
I called about a pop-up pretending to be from Apple, telling me I had viruses and needed to do something about it right now. I ran the MK anti-virus scan, which found nothing, then contacted Zoom Diagnostics to ask what they thought of it. The techni
I had to return Avast product for the same purpose- my MacBook Air was loosing its performance. Although we believed unlike Windows, Mac products are safer and no chance of Virus to attack Mac users, it has beome victim of Virus attacks and the Malwa
Just purchased MacKeeper for my Wife's iMac and had difficulty in downloading the app. The Agent spent a great deal of quality time to get things started. MacKeeper in now up and running. Thanks.
Competent and nice to deal with staff. It did do the job why I purchased the system. The price is a little too high but I believe, so far, it was a reasonable value for the money.
Rose helped a great deal - very patient, (she needed to be with me), and helped me with what I thought was unsurmountable. Very relieved.Thank you Rose
Julia helped me out a great deal, dealing with an issue that came up She was patient and most helpful! Problem got solved!!
Super professional, quick to respond, a pleasure to deal with.
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