MacPaw Reviews 2024 & All Visual Reviews

Leander

2022-09-23 02:14:18

This is hands down the best "email only" tech support I have experienced. It was 15 minutes between my question and my answer. Unheard of!! Not only did they deal with my question, but they gave me very specific answers and instructions

James Olver

2021-12-01 16:26:04

Good product but poor customer service. Bought two cleanmypc licences on the back of good experience with cleanmymac but saw after I had purchased that I was due a discount for being an existing customer. Acknowledged my enquiry but have heard noth

Willie Taylor

2022-02-08 21:17:25

Downloaded and paid for Clean My Mac X as thats what is avaiable on their website.Got new Mac and tried to transfer my week old purchase to be told that my New Mac requires Clean My Mac 3, which is NOT on their product page....they refuse a refund an

Mariana Tong

2021-07-23 15:52:57

My case was handled with super efficiency.Did not get my subscription renewal email probably due to the email went to the spam folder or oversight. My credit card was debited for a renewal subscription which I was not aware of. I had a partial refu

Mazen Kilani

2022-01-24 06:44:23

I used the Competitor discount, after many frustrating experiences with the so-called 'competitor'. Installed CleanMyMac X and run Scan (one button). The program worked perfectly, cleaned the disc, optimised the memory and scanned for malwa

Stacy Saman

2022-02-05 21:46:38

I bought a license for a product at full price. Didn’t see any discounts or codes. Contacted customer service about another matter and they noticed I paid for a license. Apparently it was 30 percent off and I had no idea. They refunded money the 30 p

Peter Czaykowski

2022-11-18 01:49:59

The 5 star rating applies to the human interaction, which was quick, easy and solved my small problem within hours. To get a personal reply, I had to deal with a not-so-clever AI automated email response by 'Paddle"first. I really like the

Dennis

2022-10-05 20:32:49

MacPaw has kept my old 2012 MacBook Pro running for many extra years. I strongly recommend this program for your Mac. They are the real deal! This tired old Mac keeps running and running and running, When I do get a new Mac, the first thing I will in

Chris Kirwan

2021-11-24 16:35:22

Having purchased a CleanMyMac X licence for MacBook Pro with a discount for having a previous version and being really impressed with the range of product options, I contacted customer support for a second licence for another MacBook. Natalia replied

stefanos koufidis

2021-07-05 04:15:28

I got the software since day number one.I have Macs; it's a fantastic app to have on my computers, and I purchased 3 three licences. My son purchased a new Mac; he is a student, and I asked if I could get a discount for the fourth clean my mac

Gary

2023-06-26 09:46:17

I have always found MacPaw customer support fast and reliable, and my recent experience was no different. The issue was not a problem, actually, but handling an upgrade... I run CleanMyMac on one machine and wanted to add another to my license. In a

Carlos Augusto Alfeld Rodrigues

2023-07-26 02:00:03

I really like CleanMyMac X. The interface is good, light and easy to use. The technical support is great. The only point to improve is about the price: I ended up buying two licenses (one at a time) and not getting any discounts. I hope to receive a

Tony Wooderson

2023-07-26 02:00:03

I had a 'Yahoo' virus on my Mac which a normal Cleanmymac scan couldn't find or deal with. Email to support led to a tool being sent to me to run in Terminal mode. Resolved! Many thanks - great service and hopefully the results of that

Gianluca

2023-07-26 02:00:03

I like the efficiency of CleanMyMac X (for my MacBook) that I purchased definitely in the one-time edition, with a discount motivated by other MacPaw licenses of mine; very good was my customer journey into the customer service support by email. Also

Marc Coppens

2023-07-26 02:00:03

Perfecte klantendienst en support.Ik had een probleem met de activatie van een kortingscode en dit wordt perfect en met veel geduld opgelost.Perfect customer and support service.I had a problem with the activation of a discount code and this is resol

Robert

2023-07-26 02:00:03

I bought a product from a competitor and decided to switch to CleanMyMacX. Thankfully I was given a discount after providing relevant details about my order with a competitor. No complaints about MacPaw. Definitely well worth it, quick and helpful su

Leander

2023-07-26 02:00:03

This is hands down the best "email only" tech support I have experienced. It was 15 minutes between my question and my answer. Unheard of!! Not only did they deal with my question, but they gave me very specific answers and instructions

James Olver

2023-07-26 02:00:03

Good product but poor customer service. Bought two cleanmypc licences on the back of good experience with cleanmymac but saw after I had purchased that I was due a discount for being an existing customer. Acknowledged my enquiry but have heard noth

Willie Taylor

2023-07-26 02:00:03

Downloaded and paid for Clean My Mac X as thats what is avaiable on their website.Got new Mac and tried to transfer my week old purchase to be told that my New Mac requires Clean My Mac 3, which is NOT on their product page....they refuse a refund an

Mariana Tong

2023-07-26 02:00:03

My case was handled with super efficiency.Did not get my subscription renewal email probably due to the email went to the spam folder or oversight. My credit card was debited for a renewal subscription which I was not aware of. I had a partial refu

Mazen Kilani

2023-07-26 02:00:03

I used the Competitor discount, after many frustrating experiences with the so-called 'competitor'. Installed CleanMyMac X and run Scan (one button). The program worked perfectly, cleaned the disc, optimised the memory and scanned for malwa

Stacy Saman

2023-07-26 02:00:03

I bought a license for a product at full price. Didn’t see any discounts or codes. Contacted customer service about another matter and they noticed I paid for a license. Apparently it was 30 percent off and I had no idea. They refunded money the 30 p

Peter Czaykowski

2023-07-26 02:00:03

The 5 star rating applies to the human interaction, which was quick, easy and solved my small problem within hours. To get a personal reply, I had to deal with a not-so-clever AI automated email response by 'Paddle"first. I really like the

Carlos Augusto Alfeld Rodrigues

2023-01-21 09:49:23

I really like CleanMyMac X. The interface is good, light and easy to use. The technical support is great. The only point to improve is about the price: I ended up buying two licenses (one at a time) and not getting any discounts. I hope to receive a

Dennis

2023-07-26 02:00:03

MacPaw has kept my old 2012 MacBook Pro running for many extra years. I strongly recommend this program for your Mac. They are the real deal! This tired old Mac keeps running and running and running, When I do get a new Mac, the first thing I will in

Tony Wooderson

2022-02-07 11:03:05

I had a 'Yahoo' virus on my Mac which a normal Cleanmymac scan couldn't find or deal with. Email to support led to a tool being sent to me to run in Terminal mode. Resolved! Many thanks - great service and hopefully the results of that

Chris Kirwan

2023-07-26 02:00:03

Having purchased a CleanMyMac X licence for MacBook Pro with a discount for having a previous version and being really impressed with the range of product options, I contacted customer support for a second licence for another MacBook. Natalia replied

Gianluca

2023-06-02 04:27:29

I like the efficiency of CleanMyMac X (for my MacBook) that I purchased definitely in the one-time edition, with a discount motivated by other MacPaw licenses of mine; very good was my customer journey into the customer service support by email. Also

Marc Coppens

2021-09-29 19:34:49

Perfecte klantendienst en support.Ik had een probleem met de activatie van een kortingscode en dit wordt perfect en met veel geduld opgelost.Perfect customer and support service.I had a problem with the activation of a discount code and this is resol

Robert

2022-09-20 20:44:02

I bought a product from a competitor and decided to switch to CleanMyMacX. Thankfully I was given a discount after providing relevant details about my order with a competitor. No complaints about MacPaw. Definitely well worth it, quick and helpful su

stefanos koufidis

2023-07-26 02:00:03

I got the software since day number one.I have Macs; it's a fantastic app to have on my computers, and I purchased 3 three licences. My son purchased a new Mac; he is a student, and I asked if I could get a discount for the fourth clean my mac

Gary

2023-07-26 02:00:03

I have always found MacPaw customer support fast and reliable, and my recent experience was no different. The issue was not a problem, actually, but handling an upgrade... I run CleanMyMac on one machine and wanted to add another to my license. In a

E N

2024-01-23 01:00:02

While I am sometimes hesitant to get help through email. MacPaw replied on time and guide me through the process to convert from 1 to 2 subscriptions for two Macs. Not only that, as an appreciation for my business, they even gave me a generous discou

Marc

2023-03-10 13:25:20

The support team was awesome. They were very timely in resolving my issue and couldn't have been easier to deal with. I've always loved the product (CleanmyMac) but this was my first experience with Support.

Marc

2023-07-26 02:00:03

The support team was awesome. They were very timely in resolving my issue and couldn't have been easier to deal with. I've always loved the product (CleanmyMac) but this was my first experience with Support.

Peter Gill

2022-07-30 12:37:36

Excellent and quick customer service. Ive been using macpaw products for many years but recently had reason to query a billing matter. They were super quick and easy to deal with.

Peter Gill

2023-07-26 02:00:03

Excellent and quick customer service. Ive been using macpaw products for many years but recently had reason to query a billing matter. They were super quick and easy to deal with.

Jeffrey Atkin

2021-01-28 14:57:49

Great product; been using for yearsGreat service. Offered a renewal subscription solution which saved me $$Never had to ask for a deal.Kudos to Macpaw (and Ukraine!)

Jeffrey Atkin

2023-07-26 02:00:03

Great product; been using for yearsGreat service. Offered a renewal subscription solution which saved me $$Never had to ask for a deal.Kudos to Macpaw (and Ukraine!)

Célestine

2022-12-06 10:43:03

Asked for the student discount and customer service was really helpful throughout the purchase and installation.