Marks and Spencer Reviews 2024 & All Visual Reviews

Andrea warren

2023-07-25 02:00:03

Big thank you to Lee, Jack and Andrea at the Doncaster branch, what an amazing team they are! Nothing was too much trouble, above and beyond to help was an understatement, little things mean a lot. Jack even helped to carry my shopping to the car. Th

Mary Dunning

2023-07-25 02:00:03

I was in M&S store, Corrib Shopping Centre, Galway recently. The item I wished to buy was not in my size in the store. In that event I spoke with a staff member at the cash desk and they ordered the item on line for me. Many thanks to Mary Walsh

Jessica Beddow

2023-07-25 02:00:03

Just wanted to offer my feedback specifically for Lynsey who was working across the click & collect desk and the self checkouts in the Warwickshire Shopping Park store in Binley on Friday 12th May.I brought in a large box with two shirts and thre

Dan Wilkinson

2023-07-25 02:00:03

I bought some shirts for work - 3 for £120. Picking them up today, I looked online and the same shirts are now 3 for £100. I don't get that offer apparently although I could cancel the order and repurchase but that seems insane. Other stores

Claire Creek

2023-07-25 02:00:03

Your staff are a credit to you. All staff members in the Bury St Edmunds branch who helped me today were extremely helpful, especially staff member Jacob, who went above and beyond taking care of my shopping when I forgot my card. great customer care

Imogen Hornby

2023-07-25 02:00:03

Had the most amazing experience with Samantha in Biggleswade store this evening! Such an amazing, friendly and approachable lady! I was shopping for bras and had absolutely no idea what size I needed, she heard me laughing to myself about the ones I’

April Hogg

2023-07-25 02:00:03

I was out shopping in Liffey Valley branch of M&S this evening, and I had great help from staff member Laura Madden there. She helped me with my clothes shopping into the changing rooms, and then afterwards when paying for my clothing items she h

Lara Baxter

2023-07-25 02:00:03

I recently visited the Marks and Spencer store in Wolstanton Retail Park to collect my Christmas Food. I was greeted by both Sarah and Milly they were truly professional retail employees who were able to help me locate my food and purchase with ease.

Ronfos

2023-07-25 02:00:03

I'm sitting in the m & s cafe in Hexham and have just been watching two of the staff sorting out the old lady next to me. She is 90 years old nearly and she had lost her bank card (down by the till I think). These staff members were doing

Ganna Bogdanova

2023-07-25 02:00:03

My husband and I had an excellent experience with the salesperson Frankie at the Mamas & Papas section in Longbridge. Frankie explained and showed us everything, with a very professional approach and valuable bits of advice, clarifying many doubt

Erica Barnett

2023-07-25 02:00:03

My 85 year old mother visited the Mare Street, Hackney branch late yesterday after a hard day out and about. She did her shopping then asked a member of staff whether they could take her trolley to the collection point so that she could go and get h

Smith

2023-07-25 02:00:03

Weymouth staff were absolutely fabulous today! I ordered a couple food platters to collect, plus did some shopping in the store. When they found out my car was some distance away, they said they would store the bags for me whilst I drove my car to th

Julie

2023-07-25 02:00:03

Been to the new flag ship store at the White Rose Leeds today . The store is very nice good selection of close household and food. Unfortunately the cafe is appalling, I understand we are entering a more automated service so self service ordering is

Jenny Woolf

2023-07-25 02:00:03

I have started shopping in their food hall over the last couple of weeks and was surprised at how their prices now seemed much more reasonable than they used to be. . They are still not cheap but the quality of what you get now seems much better ove

Marion McLaughlin

2023-07-25 02:00:03

Hello. I was shopping in Marks and Spencer’s store Perth high street uk on Tuesday 20th, for clothes a bag and shoes. I took a few tops to try on, but they were all too big. I really didn’t want to go get smaller sizes and go back to the changing r

Myola Z

2023-07-25 02:00:03

We purchased food from the foodhall, including frozen food. Steph on the till informed us we could store our shopping in the fridge and collect fresh frozen goods upon our return to the store. We still had shopping to do elsewhere. Steph even wrote a

ANLABY OFFICE CLEANING SERVICE

2023-07-25 02:00:04

We called to M&S Owlcotes when we went to pay for our items we were served by a fantastic lady called Natalie.She went above and beyond to help with a couple of things namely an online order, registering for offers on our M&S CARD and helped

Max Squires

2023-07-25 02:00:04

My assistant was friendly and she actively listened to me. She helped me find the right size bra, and it being so personal she was very professional. I appreciated her comment on me having a good figure- a lovely thing to say and welcomed. I found t

Andrea warren

2022-11-09 20:17:21

Big thank you to Lee, Jack and Andrea at the Doncaster branch, what an amazing team they are! Nothing was too much trouble, above and beyond to help was an understatement, little things mean a lot. Jack even helped to carry my shopping to the car. Th

Mary Dunning

2023-05-12 13:05:37

I was in M&S store, Corrib Shopping Centre, Galway recently. The item I wished to buy was not in my size in the store. In that event I spoke with a staff member at the cash desk and they ordered the item on line for me. Many thanks to Mary Walsh

Jessica Beddow

2021-04-12 22:48:27

Just wanted to offer my feedback specifically for Lynsey who was working across the click & collect desk and the self checkouts in the Warwickshire Shopping Park store in Binley on Friday 12th May.I brought in a large box with two shirts and thre

Dan Wilkinson

2023-03-04 13:45:11

I bought some shirts for work - 3 for £120. Picking them up today, I looked online and the same shirts are now 3 for £100. I don't get that offer apparently although I could cancel the order and repurchase but that seems insane. Other stores

Claire Creek

2022-08-05 13:24:10

Your staff are a credit to you. All staff members in the Bury St Edmunds branch who helped me today were extremely helpful, especially staff member Jacob, who went above and beyond taking care of my shopping when I forgot my card. great customer care

Imogen Hornby

2022-07-29 05:48:51

Had the most amazing experience with Samantha in Biggleswade store this evening! Such an amazing, friendly and approachable lady! I was shopping for bras and had absolutely no idea what size I needed, she heard me laughing to myself about the ones I’

April Hogg

2021-07-25 08:37:13

I was out shopping in Liffey Valley branch of M&S this evening, and I had great help from staff member Laura Madden there. She helped me with my clothes shopping into the changing rooms, and then afterwards when paying for my clothing items she h

Lara Baxter

2022-12-28 22:42:56

I recently visited the Marks and Spencer store in Wolstanton Retail Park to collect my Christmas Food. I was greeted by both Sarah and Milly they were truly professional retail employees who were able to help me locate my food and purchase with ease.

Ronfos

2022-05-18 03:42:30

I'm sitting in the m & s cafe in Hexham and have just been watching two of the staff sorting out the old lady next to me. She is 90 years old nearly and she had lost her bank card (down by the till I think). These staff members were doing

Ganna Bogdanova

2023-05-11 09:02:37

My husband and I had an excellent experience with the salesperson Frankie at the Mamas & Papas section in Longbridge. Frankie explained and showed us everything, with a very professional approach and valuable bits of advice, clarifying many doubt

Erica Barnett

2021-09-21 06:25:08

My 85 year old mother visited the Mare Street, Hackney branch late yesterday after a hard day out and about. She did her shopping then asked a member of staff whether they could take her trolley to the collection point so that she could go and get h

Smith

2023-07-09 23:05:52

Weymouth staff were absolutely fabulous today! I ordered a couple food platters to collect, plus did some shopping in the store. When they found out my car was some distance away, they said they would store the bags for me whilst I drove my car to th

Julie

2022-09-17 02:41:17

Been to the new flag ship store at the White Rose Leeds today . The store is very nice good selection of close household and food. Unfortunately the cafe is appalling, I understand we are entering a more automated service so self service ordering is

Jenny Woolf

2022-03-02 01:45:54

I have started shopping in their food hall over the last couple of weeks and was surprised at how their prices now seemed much more reasonable than they used to be. . They are still not cheap but the quality of what you get now seems much better ove

Marion McLaughlin

2021-08-30 16:18:46

Hello. I was shopping in Marks and Spencer’s store Perth high street uk on Tuesday 20th, for clothes a bag and shoes. I took a few tops to try on, but they were all too big. I really didn’t want to go get smaller sizes and go back to the changing r

Myola Z

2022-05-28 08:20:55

We purchased food from the foodhall, including frozen food. Steph on the till informed us we could store our shopping in the fridge and collect fresh frozen goods upon our return to the store. We still had shopping to do elsewhere. Steph even wrote a

ANLABY OFFICE CLEANING SERVICE

2023-06-22 16:02:00

We called to M&S Owlcotes when we went to pay for our items we were served by a fantastic lady called Natalie.She went above and beyond to help with a couple of things namely an online order, registering for offers on our M&S CARD and helped

Paul Rolfo

2023-12-27 01:00:06

To start off this wonderful review I need to start with the background, I have currently just moved to England which has been hard as I’ve emigrated from Russia and I don’t even need to explain why this may create some difficulties on my behalf.Howev

Jane

2023-12-27 01:00:06

Hate how Leicester city store have moved ladies lingerie downstairs opposite food hall. I don’t want to be choosing underwear in front of every passer by.Fosse park order collection not great, I order a bag £40 and when I collected it, it was badly m

Sandra Deboo

2023-12-27 01:00:06

I visited the cafe at the Longbridge store today. After shopping I went to the cafe for lunch and a coffee.I do have mobility problems and I asked for help to carry my cappuccino to the table. Sara who served me was most helpful found me a seat as w

Tilly Stirling

2023-12-27 01:00:06

Was persuaded to try scan and shop in my local food store in uddingston by the staff as they want to shorten the queues at the tills. I’ve now used this five times and it works well but Ive still needed to queue at the tills every time because there

autumn

2023-12-27 01:00:06

Fantastic experience shopping online.There seem to be a lot more clothes that appeal to me lately than before and the returns process is quick and efficient - M&S keep you notified of each step along the way. This enables me to select an item I w

Carla

2023-12-27 01:00:06

Have to say that this experience of having to return a parcel from abroad was made extremely pleasant and easy for me by the International Service team, although I got several different people, all knew the background to my particular problem which h

Paulette Ward

2023-12-27 01:00:06

Excellent support and professional approach for my elderly brother. Showed interest, persevered until we found the right suit, helped locate and recommend accessories. For this reason I would come back. I believe his name was Ardyan. If we were all

MR KERN

2023-12-27 01:00:06

Have just used M&S online to purchase a suit for a family funeral.I followed the online instructions to order the suit in my size which was quite an easy process. The suit i ordered arrived as informed via an excellent next day service at a cost

Mark62

2023-12-27 01:00:06

We were in marks and Spencer Sheffield Fargate a few days ago. Last week it was Newcastle grainger street.Talk about the proverbial chalk and cheese when it comes to customer service.Newcastle is absolutely dreadful with only self service check outs

Reading resident

2023-12-27 01:00:06

I've been shopping with local M&S for a few years. M&S has a reliable customer service in general, and good quality of goods. Staff are mostly polite. I've encountered occasional bad behaviors from assistants and these issues are ad