I had first called another provider who advertises frequently with a catchy tag line, but was given conflicting and vague information by several different representatives. I really felt like I was being scammed. I then saw Medical Guardian adverti
We we placed an order with Medical Guardian. The sales rep was a bit "salesy" but spent the time to give us great information. We ordered the equipment and it came from their "sister company" Medical Alert/Connect America. That
When we were shopping for a service so my disabled wife could stay at home and independent while I work a split shift as a bus driver, we tried four services. The two cheapest had Hindustani dispatchers. The third company, a sister firm to this one,
I started investigating alert programs in October. One person I spoke to was Ron D'Angelo. He went over the program even though I said it would be the end of the year, I thought, before I decided. He said he would check back with me which he
Salesman answered all our questions and was not pushy. He knew we were shopping around. He was available when called him a 2nd time with more questions. The equipment came in less than a week. It was tested at my mother's home and also whil
I contacted and reviewed about 6 other companies that handled an alert device. Paul Barris was the most upbeat, not pushy, and super easy to understand resprentative in the business. I discussed options with Paul and said, "I would like to discu
My pendant was bumped on my shopping cart and I did not here Medical Guardian calling me. They dispatched the ambulance to my house instead of my location at the grocery store. I have GPS locating on mine, so the ambulance should have been sent to m
I live alone and have a history of falling. having medical guardian I can know that if I need assistance all I need to do is push the button. having the pendant or the wrist band gives me an option on what I want to wear. Pricing is cheaper on this
A lot of time we are alone and if we fall we won't know how long we will be laying there itcould be days and if you are hurt real bad you might die. So it would be wise to get the medical alert system just to save our lives if need be and it sou
I had read mixed reviews of this company, so I was somewhat skeptical. I had an extensive spinal fusion in May of this year and was looking for a system as I live alone. From the first call, they were very courteous and professional. They explaine
I am so impressed with your company. The service reps who helped us were very knowledgeable, friendly, efficient, and just plain wonderful. We got a great deal and are sure we'll be very happy with your product in the days to come.
Very professional to deal with, easy to order. Equipment arrived precisely on time. Easy to hook up, and set-up was a breeze. Fall detector might be a touch over-sensitive, as we seem to get quite a few false alarms.
Haven't needed to use it (thank God), but customer service when I was shopping around & then called back to order for my mom was fantastic. Quick delivery too.
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