I have made a total of 3 orders for numerous products at Monoprice. As for trust, they have mine. Communication has been timely regarding order receipt, shipping and tracking. One order was necessarily split into two shipments - I was informed upf
Bought a guitar which is a screaming deal for the quality.Went on sale before I received it. I was instantly given credit for the sale amount difference. Been a customer for many years and only have positive experiences with the products and especial
Contacted Monoprice concerning a splitter problem. They answered almost immediately. The tech was very knowledgeable about the product. Monprice was ready to send a replacement but mine came from a second party. In my opinion they are a great bus
These guys are just excellent to deal with. The product they send is always quality and the prices are unbelievable. I've only had to call customer service once and they were friendly, and my issue was dealt with straight away - no run arounds
I love Monoprice. I have been shopping with them for a number of years. I find their products to be of excellent quality and their customer service to be outstanding...all while offering very good pricing. I tell all of my friends to look at Monopric
Fast n friendly. Called and real person answered the phone and took care of the issue in less than two minutes. Followed up with email and shipment took place exactly as described. Very easy. Very professional. Pleasure to deal with! Great prod
Where's my stuff? Where is customer support? I put a small order in on 9/7 with an estimated ship date of 9/7. The order confirmation email says orders are shipped within 5-7 business days, but here I am 8 business days later, 10 actual days
I have shopped at monoprice for years and what I love most about them is they stand by their products. I specifically buy iPhone cables from monoprice because it comes with their guarantee. Their customer service is prompt, responsive and accommodati
First off, Monoprice had the smokin' deal on the monitor mounts I wanted. Even better was they they were both available with free shipping, so DOUBLE SCORE. One got lost between UPS and USPS (not Monoprice's fault), and when the package app
I bought a MP-10 Mini about a month ago. With the EXTRA 15% discount I think I only paid $120! Bought the Black 1KG PLA+ plus filament for I think another $8.99. For $140 dollars shipped to you for free, with the filament, you can't go wrong
I have bought a pair of headphones from them and they were for sale 2 days later, upon asking (I got an answer within 12 hours on a saturday morning) and i got a 15% discount for another article I told them I was about to buy.
Excellent customer service, quick response and great policy on non-working items. Headphones I ordered have been working smoothly and I really appreciate the quality of monoprice. Will definitely be shopping here again.
Great company to deal with. Reasonable prices, excellent selection, fast shipping, customer focused, and they stand by their products.
Great quality products and excellent customer service, been shopping with them for a long time.
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