Always on time always great quality. Text cus an order was a day late but Angelica L sorted me as soon as by whatapp text which is so handy not been on hold on a phone plus i had then a paper trail if there was an issue. Great company overall to deal
Karen was super helpful! There was a small glitch where my shopping bag wasn’t registering that I’d already subscribed to NGVIP and was trying to charge me for shipping. Karen apologised, directed me to complete the transaction then smoothly refunded
I bought some boots from here and I was pretty satisfied with them, except for a smudge on one of the boots that’s kinda hard to get out but I didn’t think it was a big enough deal to issue a return. Other than that, shipping took a long time because
Mary Annelyn and Abdul were very helpful, I had an issue with a discount offer, they responded quickly and cleared all doubts and concerns, I didn’t know international orders were ineligible for free shipping, this is my 1st order from NastyGal, I th
There was an error with my order, and being a first time order for me, I wasn’t quite sure I’d return as a customer. After speaking with Chris F to get my order resolved, however, I am happy to say he regained my trust and corrected the error quickly
Out of all the online boutiques I shop on nasty gal is definitely the best! I love the quality of their clothes and they always have AMAZING sales. More importantly though, they have the best customer service. I’ve been shopping with them for a littl
I have been shopping from Nasty gal for many years now and always been very happy and pleased with service and clothing. Recently had de trouble with delivery service and Nasty gal was ever so helpful and efficient. Quick at replying and solving the
1.there was a coding discrepancy on the site, a choice of 2 colors of sweater: the blue one wrote 'oatmeal' in the cart, and the oatmeal one wrote 'blue'. i ordered based on written color but there's no place to make a note w
I've been shopping with Nasty Gal for about 10 years. There was a change in ownership about 5 years ago which led me to take a break as the changes slightly impacted their product. I've purchased 3 separately times with them in the last two
Great service for nasty gal recently. I needed help with a return and an order that had gone missing (couriers fault not nasty gal). Suitable solutions were given to me and even an discount for my next purchase for my troubles. Great work and communi
I don't have an opinion on nasty gal one way or the other, I'm just leaving this review since they for some reason don't let you review their clothes on their website. I bought 2 jeans size US 4 (I am in general size 2-4 but I bought 4
I reached out to NastyGirl’s Customer Care and wasn’t respecting a quick response, but Mary was so prompt, helpful, and kind, and left a very positive impact. I will be shopping at NastyGirl again, and recommend others to reach out to Customer Care w
Nikki S. was more than helpful and quick. I ordered some items and needed them express-shipped, but the discount didn't apply. In the cart, it says "free shipping over x-amt" & I'm not sure why it didn't just automaticall
Isabella was super quick to listen to my issues and sorted it for me easily as well! Every issue I have had with Nasty Gal (there have not been many) have been dealt with super quickly and in a really friendly way! Love shopping here x
Fantastic shopping experience - I ordered items at 10pm with next day delivery and they came without a glitch the following day. Have ordered from them a few times and have never been disappointed. Fantastic quality items.
Nikki S. helped me sort out some unfortunate situation. Nikki did great, I got a refund but I wish I could've received a coupon as the items i ordered had been out of stock.
Nimat incredibly helpful when a part of my order was missing. Part of the reason I will continue shopping at this establishment is because of the customer service.
I bought three very pretty clothes, even though they are not suit me hahaha. And Lucy is very kind when helping me a lot! Happy shopping experience!
Jesie at customer service was so helpful she dealt with my query straight away, will definitely keep shopping with this company!
I love shopping with Nasty gal, they gets my aesthetic
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