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National Pen Review

Below are all the real reviews about National Pen from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.
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Reviews 4.2 /5 (40 total)
All Reviews (40)
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Got a sample and liked. Rather than send in a mail form I went online and completed the east process. 100 pens for $39. The setup charge showed $00 in the shopping cart and no shipping fee. Sweet. A couple of minutes later I received an email receipt
I ordered a set of 500 pens which were delivered quickly. Unfortunately, there was an error. They were very responsive when I called and took steps to reproduce the order correctly. They also offered the erroneous pens at a fair discount if I wanted
I recently placed a reorder for pens and future order for magnetic calendars. Because we are a frequent customer, I expected more of a discount. Although I did receive a discount on the magnets and one on the pens, I expected the setup charge to be
I had some issues with the first order I placed, the LED lights were switched on for several of the items during shipping, causing the lights to burn out quickly. I contact National Pen and they provided a discount for a future order. I ordered the
On April 25, 2017, I ordered the extending backscratchers from a promotional card we received that showed 4 colors, blue, green, purple, and black. They were $1.19 each. I ordered these a few years back and we decided to order again. I received them
Very pleased with the key chain flashlights. Fair price and includes our company name. They're promo items we give the customer's kids when they visit out store. How many things do people get for free nowadays? Anyway we have been pleas
I love the pens our company ordered from National Pen. They are a great color, (we chose the taupe). The lettering is nice and the pen writes so good! We were all pleasantly surprised because we received an offer in the mail that was very inexpensive
Our customer service individual at National Pen, Valorie Hargrove,does an excellent job of handling our account. She is one of the best we have ever had in any customer service capacity.The product is usually reliable too. Unfortunately the company
Pens look great, write very well. However the website is misleading, offering free setup and delivery to new customers which apparently isn't true because I was charged for both. I was told if a promo code is used, the offer doesn't pertain
I handle promo giveaways for a yearly group luncheon for 15 people. This year I chose the crocodile post it note holder with a name plate to commemorate the event. I chose National Pen because of the low minimum, excellent quality and reasonable pric
I always re-order "My favorite Pen" from National Pen Co. - This time I had to make some changes to the writing on the pens to accommodate our 75th year Anniversary. Octava was super helpful and efficient and she gave me a great deal. My o
Great people to deal with. I always have a problem with a log in for website when I want to order so I have resorted to calling. Wonderful customer service when I call. The specials that are offered are not so special as I keep track with cost before
i wish I could just pay for my order when I make it instead of getting billed. it wastes your paper and I never know if I owe you something or not. I gave my credit card info upon placing the order and then received a billing..i like to pay right
Disappointed that it took them 5 days to call me back after THEY filled my order incorrectly. After I called THEM, and asked to speak with a supervisor, the return label was processed and new order was placed. Still DID NOT receive any kind of discou
I ordered pens with one specific scene on them. When the final order proof was sent, they had a different scene. I called in an the lovely woman on the other end, personally stopped the production order for the assortment of scenes on the pens and
I do advertising, marketing for my son the doctor, and have been ordering from National Pen for the last few years. they are all great to deal with, and I have never been unhappy with any order. Very professional staff, and I love how they send e-mai
The ad you mailed showed a great deal on pricing for our company... but when I got my bill, taxes and fees almost DOUBLED the price. Instead of $29 for the pens, I ended up paying $59. Also... an information packet should not be considered a "
Great product, great service! My coupon code was honored even though I had it for a while. The customer service was excellent, attention to all the details and helped me figure out how to customize the pen with the information I wanted. We receive
im so confused they sent me a free pen in the mail that absolutely love now with a coupon code where each pen was .68 cents around and so i went on their website to mess around on there to see if i could design a pen i would be interested in buying,
Had a few bumps here & there, but I would still recommend. I had issues with my pen order, and talked to 5 different people which isn't the best customer service - but we figured it out. Once my pen order arrived, the printing on it was not
Got a sample and liked. Rather than send in a mail form I went online and completed the east process. 100 pens for $39. The setup charge showed $00 in the shopping cart and no shipping fee. Sweet. A couple of minutes later I received an email receipt
I ordered a set of 500 pens which were delivered quickly. Unfortunately, there was an error. They were very responsive when I called and took steps to reproduce the order correctly. They also offered the erroneous pens at a fair discount if I wanted
I recently placed a reorder for pens and future order for magnetic calendars. Because we are a frequent customer, I expected more of a discount. Although I did receive a discount on the magnets and one on the pens, I expected the setup charge to be
I had some issues with the first order I placed, the LED lights were switched on for several of the items during shipping, causing the lights to burn out quickly. I contact National Pen and they provided a discount for a future order. I ordered the
On April 25, 2017, I ordered the extending backscratchers from a promotional card we received that showed 4 colors, blue, green, purple, and black. They were $1.19 each. I ordered these a few years back and we decided to order again. I received them
Very pleased with the key chain flashlights. Fair price and includes our company name. They're promo items we give the customer's kids when they visit out store. How many things do people get for free nowadays? Anyway we have been pleas
I love the pens our company ordered from National Pen. They are a great color, (we chose the taupe). The lettering is nice and the pen writes so good! We were all pleasantly surprised because we received an offer in the mail that was very inexpensive
Our customer service individual at National Pen, Valorie Hargrove,does an excellent job of handling our account. She is one of the best we have ever had in any customer service capacity.The product is usually reliable too. Unfortunately the company
Pens look great, write very well. However the website is misleading, offering free setup and delivery to new customers which apparently isn't true because I was charged for both. I was told if a promo code is used, the offer doesn't pertain
I handle promo giveaways for a yearly group luncheon for 15 people. This year I chose the crocodile post it note holder with a name plate to commemorate the event. I chose National Pen because of the low minimum, excellent quality and reasonable pric
I always re-order "My favorite Pen" from National Pen Co. - This time I had to make some changes to the writing on the pens to accommodate our 75th year Anniversary. Octava was super helpful and efficient and she gave me a great deal. My o
Great people to deal with. I always have a problem with a log in for website when I want to order so I have resorted to calling. Wonderful customer service when I call. The specials that are offered are not so special as I keep track with cost before
i wish I could just pay for my order when I make it instead of getting billed. it wastes your paper and I never know if I owe you something or not. I gave my credit card info upon placing the order and then received a billing..i like to pay right
Disappointed that it took them 5 days to call me back after THEY filled my order incorrectly. After I called THEM, and asked to speak with a supervisor, the return label was processed and new order was placed. Still DID NOT receive any kind of discou
I ordered pens with one specific scene on them. When the final order proof was sent, they had a different scene. I called in an the lovely woman on the other end, personally stopped the production order for the assortment of scenes on the pens and
I do advertising, marketing for my son the doctor, and have been ordering from National Pen for the last few years. they are all great to deal with, and I have never been unhappy with any order. Very professional staff, and I love how they send e-mai
The ad you mailed showed a great deal on pricing for our company... but when I got my bill, taxes and fees almost DOUBLED the price. Instead of $29 for the pens, I ended up paying $59. Also... an information packet should not be considered a "
Great product, great service! My coupon code was honored even though I had it for a while. The customer service was excellent, attention to all the details and helped me figure out how to customize the pen with the information I wanted. We receive
im so confused they sent me a free pen in the mail that absolutely love now with a coupon code where each pen was .68 cents around and so i went on their website to mess around on there to see if i could design a pen i would be interested in buying,
Had a few bumps here & there, but I would still recommend. I had issues with my pen order, and talked to 5 different people which isn't the best customer service - but we figured it out. Once my pen order arrived, the printing on it was not

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