NewAir Review

Below are all the real reviews about NewAir from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.9 /5 (20 total)

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All Reviews (20)

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Paul Speziale

2021-07-21 10:13:01

This will be my second Newair Humidor. My experience with the first Newair was terrible. After many issues with my humidor, this week I couldn't adjust my temperature in my CC-100. I sent an email to Newair asking if there was a remedy to the pr

James Jeuck

2021-03-25 06:45:11

The customer service rep was friendly and quickly gave me an idea of the issue - that I needed a new PC board. After finding out I had already purchased a new light which did not resolve the issue, she gave me a one time deal for the control board at

Stephen Ellingham

2022-10-07 08:28:06

Just being the first time that I purchased from Newair, I never know how their customer service is before the purchase happens. I purchased a 48 quart cooler that works perfectly with one minor issue during delivery of the box. I chose to use chat ca

Andy Ondrejech

2022-02-11 20:55:24

There's no doubt that NewAir's customer service is helpful and responsive, almost aggressively so, which is fantastic! I've discussed that you're sure to receive good customer service when shopping under the NewAir umbrella.That b

Ralph Lalonde

2022-05-06 01:49:26

My phone call was answered by Hilary in a very professional manner. She was quick to help me with my problem. Information was given to me about requesting a blade replacement. The blade was ordered and my problem was solved in a timely manner. I

Mike Dalton

2022-05-10 02:01:41

Wanting to buy from NewAir because of what I had heard about product and what they offered was what I was looking for in out newly remodeled kitchen.I had been on NewAir's website, chatting with other reps, but getting "No" where and f

Beth Miller

2022-10-06 14:48:24

I was late in trying out our new ice maker but I was very happy with Customer Service. They walked me through the trouble shooting process and decided that our unit was defective. They are sending a new unit and for that I am grateful! Pleasure to de

Kaleb Uhde

2023-06-16 22:33:10

Had a nugget ice maker start making a real loud noise when making ice. Contacted customer support and they have been a pleasure to deal with. Fast and easy help. They are replacing the unit at no cost to me which is awesome. Newair has been great!! T

Moose001!

2021-08-05 15:41:42

Purchased a new small refrigerator online, I waited 24 hours after unboxing and plugged it in, it made a good deal of noise when the compressor was running. Contacted customer support and they have been wonderful to work with and provided a replaceme

Jann Green

2023-07-06 19:48:23

My experience with Newair Customer ServiceWhen my ice machine died, I thought this would be a most difficult task to get it replaced. To my delight, Fern was one of the best cust service reps I have had to deal with. He listened, was patient, apologe

Alan “Catracho De Corazón”

2022-03-14 16:01:50

Got to talk to a real person very quickly. Offered knowledgeable advice to troubleshoot my unit. When we ran out of options on a out warranty unit, they offered me a very generous, real discount. Very pleased. Got a new, deeply discounted replacement

Andrew Kipple

2022-08-12 01:13:16

Very quick and easy to deal with. I tried fixing things on my own, going through the PDF manual 3 times until I finally reached out directly. They had my issues figured out and a solution ready in minutes.

Barbara Taylor

2022-08-17 13:28:54

Laurellee was able to help me complete my order because there was a problem ordering online with the website. I was also able to receive the discount that I was originally promised.

Mark Hunter

2022-09-26 18:44:40

Elizabeth Martinez FROM NEWAIR HAS BEEN VERY HELPFULL. CUSTOMER SERVICE WAS PROACTIVE IN HELPING ME DIAGNOING MY HEATER PROBLEM. THEY EVEN GAVE ME A DISCOUNT ON A NEWW HEATER.

Michael B Dickson

2022-01-22 12:06:57

Was worried about having to claim warranty usually doesn't go well.This is the best warranty experience I've ever had, went out of there way to make this right.

Atvnfamily

2022-10-12 08:24:05

I had to deal with customer service on a issue with a 12v cooler. They were fast and efficient. Problem solved. Great company to order from. Very fast shipping.

Dario Giacomelli

2022-02-28 23:44:43

Customer service of NewAir has been great, expediting and easy to deal with even when I have to wait for a month or so the have the part back in stock.

Ron Hipperling

2022-09-22 01:46:56

While you could not provide replacement parts, you gave me a coupon to discount a new cooler.

BP Fly

2023-07-19 09:23:19

Customer service has been great. Easy to deal with after our ice maker started leaking.