I ordered a clearwater 9ft 4pc and did not fully understand the ad, and Orvis responded to my comment and has 100% rectified the issue, I am totally satisfied with the outcome of my shopping experience. My comment was posted on 06/05/19. My only su
I purchased a pair of wading boots in 2013. In 2021, after limited use, the sole came completely off the right boot. I contacted Orvis and asked if they could do anything, given the age of the boots. They sent me a mailing slip and I sent the boots o
I ordered a clearwater 9ft 4pc and did not fully understand the ad, and Orvis responded to my comment and has 100% rectified the issue, I am totally satisfied with the outcome of my shopping experience. My comment was posted on 06/05/19. My only su
I purchased a pair of wading boots in 2013. In 2021, after limited use, the sole came completely off the right boot. I contacted Orvis and asked if they could do anything, given the age of the boots. They sent me a mailing slip and I sent the boots o
As if this company needs more praise. I had to send an Orvis fly rod in for repair (it was older but they said they would fix it). I followed their steps online and printed out a shipping label for UPS. I brought it to the UPS store and the guy said
Customer support advised me that I was ordering a replacement of dog bowls with one SKU (it says bowls, plural, in the description). I received only one bowl and reached out to customer support who was was defensive and somewhat condescending.It’s un
I just had reason to contact your customer services on livechat. At 9.30 pm on a Sunday evening I was very surprised to be able to check the status of an online order. Jamie from the USA was very helpful and able to deal with my query promptly. I a
As if this company needs more praise. I had to send an Orvis fly rod in for repair (it was older but they said they would fix it). I followed their steps online and printed out a shipping label for UPS. I brought it to the UPS store and the guy said
Customer support advised me that I was ordering a replacement of dog bowls with one SKU (it says bowls, plural, in the description). I received only one bowl and reached out to customer support who was was defensive and somewhat condescending.It’s un
I just had reason to contact your customer services on livechat. At 9.30 pm on a Sunday evening I was very surprised to be able to check the status of an online order. Jamie from the USA was very helpful and able to deal with my query promptly. I a
The clothing sizes are inconsistent and expensive but customer service is good and helpful. They had problem with sending discount for subscription and the customer service phone rep were confused but it was fixed. The mails are answered fast
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