PetSmart Reviews 2024 & All Visual Reviews

Kayli Portanova

2021-10-04 18:11:23

I'm not attached to petsmarts, they aren't necessary for me but they are everywhere and they are easy to find so I shop in them often, online, in person, whatever really. Prices are descent, stores are clean, cashiers are plentiful, and ado

janis robertson

2021-05-30 04:33:15

Customer associate Emily at the Mandarin location on Sunday September 29,2019 was OUTSTANDING in her customer service application. She greeted us at the door asking if we needed help and directed us to the forest aisle for the product we were looking

Leslie Barker

2021-10-28 11:03:48

I honestly enjoy going to the Petsmart by my house and haven't had any trouble with it. The only thing I would say is that they are sometimes a little overpriced, but that is something I expect when shopping in a store and not online. I do su

Di C

2021-12-09 22:23:16

Shame on you, PetSmart, for not ensuring a safe shopping experience for both the consumer AND the employee!! Yes, there is curbside service, but I ran there quickly not knowing that this existed ahead of time and went inside to grab something really

Happy Customer

2021-05-27 21:23:54

I have never had any bad service at this location, great customer service and friendly. I do all my pet shopping here and take my dogs to their grooming department, my dogs always come out happy and good looking. I have been a customer for over 5 yea

Nicole

2022-05-22 05:45:52

We go to Petsmart a lot. I purchased 2 angel fish. Over the next 2 weeks, I lost those 2 fish and 9 of my own. I 6 of them as proof and went into the store. They tested my water, it was almost perfect. The only change is their fish. They refund

Kori Allen

2022-10-06 03:09:46

I have always had a positive shopping experience at PetSmart in Flower mound/highland village Texas.....the PetSmart Hotel in that store is amazing. Bryanna franklin is the sweetest....she is excellent with all the animals she works with,,,she makes

barbara cardone

2021-04-27 02:56:19

Petsmart is made of loyal workers and manager. I ran into a major issue, and they were their to help. Went out of their way to actually do my shopping list I had on my phone.site was down to order online and pickup in store. They honored 5 percent I

Emily Eshleman Rhea

2021-04-13 11:45:16

I actually work at a PetSmart and I order stuff online that we didn't sell. Worst shopping yet. The box the play gate was in was torn and the box of cat food cans I got was empty. They all fell out being shipped somehow and it's a value pac

Deena M

2021-02-09 05:02:39

This company is okay, but I will admit that I like them much more than Petco. I haven't shopped online with PetSmart, so I don't have an opinion there, but I do enjoy shopping in their stores to purchase treats for my small dog. The employe

Michael Blackstone

2021-09-04 01:00:27

Not too sure about all the bad reviews for PetSmart. I've been shopping there for years for my golden retriever and we even get her groomed there sometimes. They have really great healthy options for your pet and really have the best of the best

Andrea

2022-06-09 23:26:13

Just wanted to make my peace with Petsmart based on my new experience. So I went back to the 1104a King Street West Store, on Saturday February 4,2023 to see if the Manager Mark had done any research of his cash system, in order to come up with an ag

Steve Bartha

2021-03-04 11:26:40

I was looking for a electronic training collar. "Tyler" or "Justin" I think in Orange CT. helped me. He was very friendly, knowledgeable, helpful, and explained a lot about the product and how it worked. i was very happy with my s

Kayli Portanova

2024-01-07 01:00:13

I'm not attached to petsmarts, they aren't necessary for me but they are everywhere and they are easy to find so I shop in them often, online, in person, whatever really. Prices are descent, stores are clean, cashiers are plentiful, and ado

janis robertson

2024-01-07 01:00:13

Customer associate Emily at the Mandarin location on Sunday September 29,2019 was OUTSTANDING in her customer service application. She greeted us at the door asking if we needed help and directed us to the forest aisle for the product we were looking

Di C

2024-01-07 01:00:13

Shame on you, PetSmart, for not ensuring a safe shopping experience for both the consumer AND the employee!! Yes, there is curbside service, but I ran there quickly not knowing that this existed ahead of time and went inside to grab something really

Leslie Barker

2024-01-07 01:00:13

I honestly enjoy going to the Petsmart by my house and haven't had any trouble with it. The only thing I would say is that they are sometimes a little overpriced, but that is something I expect when shopping in a store and not online. I do su

Happy Customer

2024-01-07 01:00:13

I have never had any bad service at this location, great customer service and friendly. I do all my pet shopping here and take my dogs to their grooming department, my dogs always come out happy and good looking. I have been a customer for over 5 yea

Nicole

2024-01-07 01:00:13

We go to Petsmart a lot. I purchased 2 angel fish. Over the next 2 weeks, I lost those 2 fish and 9 of my own. I 6 of them as proof and went into the store. They tested my water, it was almost perfect. The only change is their fish. They refund

Kori Allen

2024-01-07 01:00:13

I have always had a positive shopping experience at PetSmart in Flower mound/highland village Texas.....the PetSmart Hotel in that store is amazing. Bryanna franklin is the sweetest....she is excellent with all the animals she works with,,,she makes

barbara cardone

2024-01-07 01:00:13

Petsmart is made of loyal workers and manager. I ran into a major issue, and they were their to help. Went out of their way to actually do my shopping list I had on my phone.site was down to order online and pickup in store. They honored 5 percent I

Emily Eshleman Rhea

2024-01-07 01:00:13

I actually work at a PetSmart and I order stuff online that we didn't sell. Worst shopping yet. The box the play gate was in was torn and the box of cat food cans I got was empty. They all fell out being shipped somehow and it's a value pac

Deena M

2024-01-07 01:00:13

This company is okay, but I will admit that I like them much more than Petco. I haven't shopped online with PetSmart, so I don't have an opinion there, but I do enjoy shopping in their stores to purchase treats for my small dog. The employe

Michael Blackstone

2024-01-07 01:00:13

Not too sure about all the bad reviews for PetSmart. I've been shopping there for years for my golden retriever and we even get her groomed there sometimes. They have really great healthy options for your pet and really have the best of the best

Andrea

2024-01-07 01:00:13

Just wanted to make my peace with Petsmart based on my new experience. So I went back to the 1104a King Street West Store, on Saturday February 4,2023 to see if the Manager Mark had done any research of his cash system, in order to come up with an ag

Steve Bartha

2024-01-07 01:00:13

I was looking for a electronic training collar. "Tyler" or "Justin" I think in Orange CT. helped me. He was very friendly, knowledgeable, helpful, and explained a lot about the product and how it worked. i was very happy with my s

Raleigh

2024-01-07 01:00:13

Our pet ran out of Rx food twice because their staff did not look at the prescription on file and authorize the auto shipment ;( After several calls I reached LaShondra in customer service - thank God for her - she helped me. Thank you, thank you

Brydon

2023-02-07 01:37:29

Easily the best pet store in my area, the staff are always friendly and willing to answer your questions.Would have been 5 stars if the website wasnt as buggy, and if the promo emails they sent me were more relatable to the animals that I have!

Brydon

2024-01-07 01:00:13

Easily the best pet store in my area, the staff are always friendly and willing to answer your questions.Would have been 5 stars if the website wasnt as buggy, and if the promo emails they sent me were more relatable to the animals that I have!

Sophia Nolte

2021-01-09 19:03:37

Brandon from Petsmart in Woodbury was so kind when purchasing a new pet hamster. He was very patient despite a very busy store. What a great example of a perfect shopping experience! Merry Christmas Brandon and Woodbury Petsmart!

Sophia Nolte

2024-01-07 01:00:13

Brandon from Petsmart in Woodbury was so kind when purchasing a new pet hamster. He was very patient despite a very busy store. What a great example of a perfect shopping experience! Merry Christmas Brandon and Woodbury Petsmart!

Tina Renee McAdams

2021-01-09 14:59:01

PetSmart is an excellent shopping experience for pet owners. They have a large variety of pet supplies, and your pet will love shopping here as well. PetSmart is pet friendly. And don't forget the treat. Your pet will love it.

Tina Renee McAdams

2024-01-07 01:00:13

PetSmart is an excellent shopping experience for pet owners. They have a large variety of pet supplies, and your pet will love shopping here as well. PetSmart is pet friendly. And don't forget the treat. Your pet will love it.