PictureFrames.com Review

Below are all the real reviews about PictureFrames.com from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.2 /5 (19 total)

5-star

47%

4-star

21%

3-star

32%

2-star

1-star

All Reviews (19)

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Marty Dempsey

2021-10-28 21:45:07

I was pleased with the options for wood and mat. For the purchase of a frame for what I wanted to frame, it was convenient to have the website anticipate those issues and clearly provide for them. I didn't care for the option to download and a

Susan Beatty

2022-01-14 21:29:05

I have placed many orders on PictureFrames.com and have been very pleased with the products. If there is ever anything wrong with a frame, the customer service is excellent. But the website is very frustrating. This time around, the "add to cart

Lois T Andersen

2022-08-09 08:57:47

I am VERY SORRY and need to apologize. I’ve ordered so many frames lately from online businesses with similar names and I have made a very regrettable mistake.My orders with pictureframes.come have been perfect and I appreciate this repose, proving t

Laurie Feldman

2022-01-09 23:33:25

This website lets me upload an image of my painting and choose which frame best suits it. I have gotten dozens of frames this way, and never been disappointed. The prices are reasonable and the quality good. The follow-through on this last shopping e

Susannah Gravel

2021-12-27 16:12:14

I appreciated the discount for a first-time purchase, but it didn't amount to any more than the current discount of free shipping offered to everyone. The amounts were almost identical so it didn't feel like a first-time purchase perk becau

NANCY A

2021-02-03 19:26:04

The website is inferior. Uploaded images are only shown as a partial image in the gallery, making it difficult to see the entire frame, mat or liner image. If you use a discount, funny thing - the frame price is increased by the amount of the discoun

NAI-DONG LIN

2022-03-22 00:37:07

When placing an order, I forgot to enter a discount code. The customer service immediately provided a discount. In addition, I made a mistake when placing an order, and wanted to cancel the order. The cancellation went very smoothly and fast. Custome

Stacie

2021-06-28 02:33:03

This was my first time visiting the website and making a purchase. I have been unhappy with another company and found pictureframes.com while searching for a more dependable frame source. I found the website easy to navigate and information easy to

JMO

2023-02-19 18:12:09

Lots of great options! Love mirror image edging option on canvases. Website fairly easy to use. Not sure if it was just me, but website would freeze up quite often and I would have to redo my upload and reselect my options several times. My intern

John

2022-01-02 14:14:36

The UX and insert pic is an incredible shopping experience. It is sharpest frame site I've seen. They play games with coupon codes this and that. I had something in cart and code changed and my $950 went to $1100. Then I didn't buy thos

Roberta Lutgens

2021-03-19 11:27:28

All new online ordering is easy and easy to understand. I did have trouble finding the coupon info area. Also didn’t receive confirmation email. This was do to my blocking of all the Junk/Spam emails I receive each day. That was resolved with one

G. Goehring

2022-05-07 08:08:59

I placed my order and applied the coupon code (welcome30) to the purchase...however the total charged did NOT have the coupon applied. I called and someone was going to check what happened and get back to me...however, no response...I then send a mes

James Gucwa

2022-08-26 16:09:10

very pleased with the frame and exceptionally pleased with your rep, Sherry Canada. I will start shopping with pictureframes.com as I need frames as I am a prolific fine art painter. You just gained yourself a new customer. Thanks. I just hope the se

Christiane L. Bouret

2021-11-06 14:44:42

Love shopping your sight. It is easy to find a frame as I can upload an image of my painting which makes it easy to see the one that looks best. The quality is good and the frame always arrive well packed without any damage.

Amy

2021-03-12 22:22:44

Frame arrived exactly as advertised in a prompt manner. Well packed and a perfect fit for my print. A good company to deal with, except their website is a little tricky. But, a live agent walked me through the ordering process

Rita Kroon

2022-12-02 18:02:09

Ordering frames from PictureFrames was easy because of the detailed pictures of each frame. Great visuals and lots to choose from. I found the perfect frames for my decor. And, a 30%discount was the cherry on top!

Valerie Girard

2022-06-07 03:32:05

Discount was discounted by a very big shipping cost. Discouraged from using it again.We will see how the frame matches my expectation.