Promo Direct Reviews 2024 & All Visual Reviews

Susan

2023-02-10 15:13:48

Art Garcia is amazing to work with. He responds to emails quickly and always goes beyond what is expected! Promo Direct is my first choice when ordering promotional materials because of Art!Also, in my opinion, the quality of products we have receive

Ashley Carolyn

2023-05-04 03:07:56

Arturo Garcia was great with assisting me place my order over the phone. My organization ordered a number of items for the upcoming PRIDE months to support the LGBTQ+ community and promote the Veterans Crisis Line Number. Everything from the customer

Rebecca Ramos

2022-12-05 20:44:20

Excellent Service and Product Quality at Promo DirectJust wanted to take a moment to appreciate the fantastic service I received at Promo Direct, particularly from Chris Escarte,my Account Specialist.Chris was super prompt in responding to my emails

Alison Mahurin One Fire Asso

2022-01-27 08:59:08

Helped determine products that were within the competitive prices I had from another vendor or matched those prices. The quote was very clear and easy to understand. Provided proofs for approval prior to purchase. One of our items was provided to us

CarolAnn

2021-07-23 11:54:16

I needed a last minute promo item for a presentation to a new audience and PromoDirect made it easy. Website shows products with quick delivery times and my customer service rep emailed me back very quickly to finalize my order and was very responsi

Paula Rainey

2023-12-22 23:20:23

The service was amazing. In particular, Arturo Garcia, the account manager signed to our order was in constant contact me to make sure the order was completed correctly and in a timely fashion. He was amazingly patient. I would give Promo Direct a

Michele

2023-12-22 23:20:24

Arturo really saved the day! It was late in the evening just before closing when I frantically called. Another provider of promos, kept pushing back my order and finally told me that my order would not arrive until after my event! I had less than a w

Scott Noles, Chyanne Ellis

2023-12-22 23:20:26

I had the pleasure of working with Clayton Rodrigues from Promo Direct, and I must say that his service was outstanding. Clayton demonstrated efficiency and effectiveness in every aspect of our interaction. It's rare to find someone who can deli

S. Mills

2023-12-22 23:20:29

Wow, wow, wow! Chris Escarte has taken me to a new level of customer service!!! With great diligence in my time of crisis, Chris knocked it out of the park for me! He was efficient, supportive and a research sluth all at the same time and just when I

Chris

2023-12-22 23:20:30

Have used PromoDirect a few times now for marketing promo items and trade booth items. Website is fairly accurate and pricing is very competitive. Products were shipped and arrived as promised. My account rep Art Garcia was also very helpful and foll

Brittany

2023-12-22 23:20:31

Chris was very helpful! The first mock was incorrect and he fixed it promptly and efficiently. He also responded quickly when I asked if my order had shipped (I didn't get an email), he not only provided the tracking number but also the most rec

Becci M.

2023-12-22 23:20:31

Benson went the extra mile for me and my order. Manufacturers had changed since the last time I ordered gum packets for marketing. He did up front research and back end research to let me know what was available and what I could expect going forward.

Bernadette -Granite Industrial

2023-12-22 23:20:33

I've had the pleasure of working with Art at Promo Direct for a few months now on several projects. He is very professional, knowledgeable, and customer oriented. He has gone above & beyond for me every time. Doesn't matter if I need lo

Krystal Dixon

2023-12-22 23:20:37

Promo direct did an awesome job of getting my last minute request made and delivered to me AHEAD of schedule! It was such a relief not to have to worry whether I would receive the items in time for my event. The staff were VERY easy to work with an

Robert Blake

2023-12-22 23:20:39

If I had questions, Christy was readily available. He returned a phone call within minutes, or answered emails quickly. Christy was very knowledgeable and courteous. I have used Promo Direct for years on calendar orders. All associates have been help

Bernadette -Granite Industrial

2023-12-22 23:20:41

Since my last review, I continue to be impressed by the service Art has been providing. I did not think it would get any better but proved me wrong. Art is amazing & awesome at what he does! I received all my items before ETA & my team has no

Trisha Cormican

2023-12-22 23:20:43

I wanted to order some custom calendars and sticky notes. I started emailing with FRANCIS CAPARAS to get my order placed. He was wonderful to work with. he sent me proofs and changed the few things that we wanted changed and did everything very qu

Amy Blanchard

2023-07-24 23:31:26

We were on a tight schedule to get promo material made for a conference. They were efficient and responsive and able to get everything taken care of in time. Our rep, Sean O'Neill, is always helpful, quick to respond, and works hard to make sure

Heather Sage

2023-07-24 23:31:26

We were walk ins to your business and were immediately taken care of by Art who was extremely helpful and polite. He took the time to go over everything we wanted as well as sent over additional ideas. We highly recommend Promo direct and Art. Thank

Jennifer Harris

2023-07-26 02:00:04

I had a rush order and Chris Escarte provided stellar customer service, both, via email and on the phone. I felt that all my concerns and questions were answered, and because of the timing, he was able to get things moving quickly. He was pleasant to

Conservation Equity

2023-07-26 02:00:04

Fabulous experience with PromoDirect! They had the entire order ready in a very short period of time and shipped exactly when they said they would. My customer service rep, Chris, was awesome!! Easiest SWAG order I've ever made. UPS dropped th

Jeffrey Hobbs

2023-07-24 23:31:26

The pros at Promo Direct delivered. They did all they promised and more. Tam was terrific. Kept me apprised at all times throughout the process. They made me feel important even though my order was relatively small at just about $300. But I'l

Lexie

2023-07-26 02:00:04

Diana is the most accommodating and patient point of contact I've ever met in the industry. She answers our questions at a speedy manner and she always make sure that we are well taken cared for. I appreciate all the help and research to make su

Susan

2023-07-26 02:00:04

Art Garcia is amazing to work with. He responds to emails quickly and always goes beyond what is expected! Promo Direct is my first choice when ordering promotional materials because of Art!Also, in my opinion, the quality of products we have receive

Ashley Carolyn

2023-07-26 02:00:04

Arturo Garcia was great with assisting me place my order over the phone. My organization ordered a number of items for the upcoming PRIDE months to support the LGBTQ+ community and promote the Veterans Crisis Line Number. Everything from the customer

Rebecca Ramos

2023-07-26 02:00:04

Excellent Service and Product Quality at Promo DirectJust wanted to take a moment to appreciate the fantastic service I received at Promo Direct, particularly from Chris Escarte,my Account Specialist.Chris was super prompt in responding to my emails

Alison Mahurin One Fire Asso

2023-07-26 02:00:04

Helped determine products that were within the competitive prices I had from another vendor or matched those prices. The quote was very clear and easy to understand. Provided proofs for approval prior to purchase. One of our items was provided to us

CarolAnn

2023-07-26 02:00:04

I needed a last minute promo item for a presentation to a new audience and PromoDirect made it easy. Website shows products with quick delivery times and my customer service rep emailed me back very quickly to finalize my order and was very responsi

Julie Lovell

2021-04-11 12:37:54

We needed some promotional products for our Spring Parade of Homes event. We had a small window in which to get them ordered and delivered to us. Promo Direct made it all happen with ease. We're very pleased with the quality and the prompt ser

Amy Blanchard

2022-02-22 05:20:54

We were on a tight schedule to get promo material made for a conference. They were efficient and responsive and able to get everything taken care of in time. Our rep, Sean O'Neill, is always helpful, quick to respond, and works hard to make sure

Jazmyne Alzate

2024-01-25 01:00:05

Francis Caparas is outstanding with responding, helping and explaining any questions or concerns I have had. He is always extremely helpful with my design inquiries. Never makes me feel like I am a bother. He is the perfect example of how customer se

Heather Sage

2022-12-06 20:25:14

We were walk ins to your business and were immediately taken care of by Art who was extremely helpful and polite. He took the time to go over everything we wanted as well as sent over additional ideas. We highly recommend Promo direct and Art. Thank

Jeffrey Hobbs

2022-07-08 03:01:54

The pros at Promo Direct delivered. They did all they promised and more. Tam was terrific. Kept me apprised at all times throughout the process. They made me feel important even though my order was relatively small at just about $300. But I'l

Conservation Equity

2021-09-24 05:31:50

Fabulous experience with PromoDirect! They had the entire order ready in a very short period of time and shipped exactly when they said they would. My customer service rep, Chris, was awesome!! Easiest SWAG order I've ever made. UPS dropped th

Jennifer Harris

2022-04-08 02:25:32

I had a rush order and Chris Escarte provided stellar customer service, both, via email and on the phone. I felt that all my concerns and questions were answered, and because of the timing, he was able to get things moving quickly. He was pleasant to

Lexie

2022-06-13 20:31:34

Diana is the most accommodating and patient point of contact I've ever met in the industry. She answers our questions at a speedy manner and she always make sure that we are well taken cared for. I appreciate all the help and research to make su

Tim

2024-01-27 01:00:10

Chris E. Was lightning fast, no one I called could even touch his delivery time. They even covered some of the overnight shipping for our event. I really appreciate it and would not hesitate to use promo direct in the future. Thanks again.

Lorenzo Lopez

2023-07-26 02:00:04

Chris Escarte is great! He worked with me to get my totes just right!!! I'll admit I wasn't exactly sure the outcome I was seeking but he had great recommendations! So, big thanks to Chris and all at Promo Direct!!--Julia Lopez

Jackie Kinney

2024-01-07 01:00:21

My sales rep, Edwin Arellano, is the BEST! He understands what I'm asking and what I want. He gives me the best deals that he can, and our items are always delivered in a timely manner! Thank you, Edwin and Promo Direct!

Jewel McNaughton

2023-12-22 23:20:22

Emily Busch made this purchase smooth and seamless. This was my first time purchasing through your company. Emily kept me informed all along the way. I will DEFINITELY be using Promo Direct for all my club purchases.

Shizel

2023-08-05 02:00:02

Timely delivery and the items met our expectations too. Rachelle Santos was key in getting our order on time and helpful during the ordering process. Promo Direct is a wonderful company to do business with.

Betty

2024-01-15 01:00:01

We placed our order, approved the proof, paid online with no problems. The order came to us quickly and exactly as ordered. No problems along the way. Thank you Promo Direct for a worry free process!

Brooke Frye

2024-01-25 01:00:04

Emily is the absolute best to work with. She has a knack for making everything perfect and meeting all your expectations. The quality and quick turnaround for promo items is on point too. Great work!

Yoli

2024-01-27 01:00:10

Way to many phone calls from Promo Direct. I wish they would have sent an email. 16 different phone calls in 4 days. Granted there was an issue with my card, but this was too much.

Mary Valdez

2021-10-22 05:17:38

Promo Direct has always provided us with high quality products that we love. Our sales representative has always been friendly, courteous and professional. We keep going back!