Was very concerned when i saw all the reviews on here after purchasing my railcard. However, its been great and quick with everything working so far and already used my mobile railcard getting my first discount in the UK since having a young persons
Website problem ….After dozens of attempts to buy a Senior Railcard online and always getting a red pop up telling me to bin it and have another go, I sent a DM on Twitter to Railcard for assistance. Railcard offer of help …“Sorry to hear that. Pleas
I was getting very frustrated trying to buy a “family & friends railcard” through the Railcard website using a Tesco discount code. “Error 500 : technical difficulties” kept showing. However I’ve just spoken to a very helpful gentleman on 0345 03
I agree with those who have said how difficult it is to renew a senior railcard online. On paying there was no confirmation that the payment had been accepted, which resulted in me paying twice, then having to talk to my bank about cancelling the pay
Maybe I just struck lucky but this was one of the most helpful and patient experiences I've ever had from a customer service helpline, a definite 5star Plus rating! I bought my own digital Senior Railcard last week using Tesco Clubcard vouchers