Started cycling four years ago and wanted apparel that would help me making my rides as comfortable as possible, without all the screaming colors and patterns that scream here comes yet another mamil from miles away! I stumbled over Rapha and while t
I bought 2 rapha tops in medium but they were too tight so sent them back and re-ordered a large in them both and the large were fine...The Brevet LS Windblock which I ordered is a fantastic top. Ive worn it in -4 conditions with a Craft Extreme Base
Decided to try Rapha using their Black Friday deal. Ordered two items, put credit card details, received confirmation and waited for delivery.After waiting for two weeks I come to conclusion something is wrong. Checked their website and to my surpris
Rapha overdelivered quality of garments and service.Sent for repairs my beloved and very worn Classic jersey merino wool, in 24 hours got positive reply from Joel (Customer Services Administrator) with a voucher discount for a brand new replacement.I
I’ve been a Rapha customer since 2006, not buying often. Maybe an item every couple of years.The service has always been good and I’ve always felt like I was getting a premium item.I’ve never had cause to contact them until today.6 weeks ago my wife
I am long time Rapha customer (and RCC member), but I’m starting to lose patience with Rapha and their support and logistics. My latest story reads like this: I’ve ordered a couple of winter clothing on Oct 23rd, order arrived on Oct 27rd. After the
Redemption After a really poor recent experience Rapha have restored full confidence! Issued a swift refund and gave me a discount voucher. New shorts arrived quickly and (this time) no issues with the courier Evri. Good communication each step of th
Like most people here, I had a torrid time trying to get what I ordered. Two orders were sent and lost over the Christmas period. No surprises based on the reviews here. However, I got on the phone to them and had a polite and professional conversati
They rock. Great design. And I love the fact you can return everything without paying for back and forth delivery within the whole EU. Makes shopping easy.