I've been a co-op member since the early seventies, but have often strayed to get a better price elsewhere. While REI can't always provide the best price, they do provide the best customer service. I don't say that based on one or tw
I had ordered a jacket for hiking but when I received the package it had been opened by someone and taped back up. When I opened the package there was no jacket to be found just a ton of crinkled up and opened mail inside. I was furious that this hap
I recently had to buy new hiking boots. The customer service was really good. I have difficult feet to fit (small wide feet with high arches) and while I almost gave up, the staff persisted until they found a pair that worked. I tried on a ton of boo
I love shopping my sport goods here. Very nice quality and always good customer service as well. The first time i visited the store i was surprised they have an area of returned items for sale and it's way cheaper. Of course every item comes wit
I have been a cardmember since 1969, bought at the original(?) multi building store in Seattle. I have shopped at REI's across the West and Midwest and ordered online since then. I have always found REI carries quality brand name equipment. T
Availability, the staff, the quality. I no longer shop in malls……..only REI. In fact my closets resemble REI STORES!!! This has been ongoing for a good long time. They want me to pick a date below but it is in fact 365 days per year! THIS IS N
I've been a co-op member since the early seventies, but have often strayed to get a better price elsewhere. While REI can't always provide the best price, they do provide the best customer service. I don't say that based on one or tw
I had ordered a jacket for hiking but when I received the package it had been opened by someone and taped back up. When I opened the package there was no jacket to be found just a ton of crinkled up and opened mail inside. I was furious that this hap
I recently had to buy new hiking boots. The customer service was really good. I have difficult feet to fit (small wide feet with high arches) and while I almost gave up, the staff persisted until they found a pair that worked. I tried on a ton of boo
I love shopping my sport goods here. Very nice quality and always good customer service as well. The first time i visited the store i was surprised they have an area of returned items for sale and it's way cheaper. Of course every item comes wit
I have been a cardmember since 1969, bought at the original(?) multi building store in Seattle. I have shopped at REI's across the West and Midwest and ordered online since then. I have always found REI carries quality brand name equipment. T
I love it when REI has their sales online. The shopping experience is a cinch and you can have your item delivered to your local store if you want. There is free shipping but it takes a little longer.
I love it when REI has their sales online. The shopping experience is a cinch and you can have your item delivered to your local store if you want. There is free shipping but it takes a little longer.
Very good to deal with, quick shipping, actually even faster than I expected and easy to buy and exchange items if needed. The Amazon of outdoor suff.
Very good to deal with, quick shipping, actually even faster than I expected and easy to buy and exchange items if needed. The Amazon of outdoor suff.
Great customer service and high quality gear. Prices are so high though, even with sales and member discount.
Great customer service and high quality gear. Prices are so high though, even with sales and member discount.