Reolink Review

Below are all the real reviews about Reolink from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.9 /5 (19 total)

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All Reviews (19)

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Steven Rymarz

2021-06-25 16:35:17

Can I just say how refreshingly pleased I am to deal with a company that actually cared about their customers. In dealing with Reolink customer services I honestly did feel as though I mattered to them and had my query dealt with very professionally.

Bill Roe

2022-12-16 01:36:59

It is such a pleasure to publish to these pages a commendation for outstanding customer and technical service / expertise. It is just flat-out impressive how rapid the responses have been...and very comprehensive. Thank you...Reolink Team - Sandy;

ehowland

2021-04-23 02:43:08

I have two older Reolink devices (IP cameras). They were mistakenly packed away (never used) during a move 5 years ago. I recently found them and wanted to get them current and deploy them. I went on site to get current firmware and they were both di

Dustin Alexander

2022-07-14 17:40:31

We love our Reolink 4CH 4MP PoE-Security-Camera-System! We were fortunate enough to purchase in a "lightening deal" via Amazon. We had to replace our old system that after almost two years locked and customer service was nowhere to be found

Johnny

2021-03-02 04:28:14

So far so good. I’ve spent several weeks researching and researching again, for the best cctv camera system around, I even purchased the Eufy WiFi set up, sadly it didn’t work for me, caused consternation, and stress, some times it worked and some ti

Joshua Andati

2022-11-21 19:11:27

I purchased a Reolink 16CH 5MP PoE Home Security Camera system through Amazon. The system later stopped working for reason not known to me, could be due to power surge. I wrote an email to Reolink Support team who were very helpful. They took me thro

maxime lauzon

2022-01-18 18:18:35

Hi! Thanks to everyone who worked on this issue by creating a new firmware compatible with our APN. Good communication, excellent service! We deal with a lot of provider for the 67km train project here in Montreal Canada, and you've raised the l

Bob Weber

2023-05-24 00:58:23

All can say is that I had an older system. Time zone differences caused some delays on communication, but they kept working though the issues of updating and it worked out nicely. Thank you support. I would deal with your company any time in the f

typxxilps

2021-11-25 06:00:06

1 of our few ARGUS 2 from around 2020 or 2019 sucked and did no longer want to connect to our WiFi.Usually terribly thoughts that a product no longer works, might no longer be repaired and needs to be replaced. But in this case a quite excellent expe

Allen

2021-03-28 23:29:58

Reolink Support has always been very responsive and helpful - replacements under warranty have been dealt with promptly and all other enquiries and questions have been answered. The only criticism is that they do not undertake any repairs - so a cab

Scott Wolfe

2022-03-14 15:02:45

Customer support is via email only. If you dont mind going back & forth with emails one per day, its ok. The support representatives are very helpful but getting to resolution will usually take many emails & many days if the rep can’t fix you

Ian Smith

2023-05-16 22:20:27

I recently bought a security camera at a great price, and I'm very impressed with it's quality and functionality. I regretted not buying the optional solar panel (which was offered at a discount along with the camera), and contacted Reolink

Customer. Peter Anderson

2022-02-07 21:11:12

The thing about Reolink cameras is that I have not been out there left on my own to sort things out. The staff have always been available promptly to help me with how to use the software to the camera to deal with problems. I am the sort of person t

Manuel Barrios

2022-01-06 18:37:16

I had a question about the use of the E1 Pro, then I email the support team, and they answer me in less than 24h, moreover, they offered me a coupon, which was fantastic. I am excited to receive the E1 and test it

Chris C

2021-04-29 01:46:01

Had a problem with the original firmware on the camera with a QNAP NAS. Updated the FW but that did not resolve the issue. Customer support was able to provide me with a special firmware to deal with my issue.

Steve Astorino

2022-12-15 05:35:17

Great products my NVR was able to be activated. I did have to go buy a monitor though in order to do it. Just tried to use my coupon but it ended yesterday. Hopefully they will send me a new one.