RockAuto Reviews 2024 & All Visual Reviews

Donald Hodges

2021-01-10 06:21:58

I personally use these reviews to determine whether I will do business with a company or not. Rock auto has been quite reliable to deal with, my most recent order was submitted on August 15th and I received the parts On August 18th. I consider that e

Jens Erik Jensen

2023-04-05 00:01:17

Born and living in Skandinavia (Denmark), I've used Rock Auto for a couple of years as a course for finding parts for my beautifull older American cars, Ford, Lincoln and old Mercedes too. I would highly recommend Rock Auto to anyone looking for

Tom Fontana

2021-01-22 08:09:20

I've been using RockAuto for years. Had only one problem. They shipped the wrong part. I should have double checked the part number when I received it. I had to buy retail, but they quickly refunded my money. Once I needed to return core parts.

SUSAN

2022-08-05 06:21:18

I have been shopping parts with Rockauto.com for well over 6yrs now seems to be a great place to find what I'm looking for with out having to be on the phone or driving around to find the parts I need to get my truck up an running again. Always

Andrew

2023-01-26 12:02:07

I’ve ordered a lot of parts off rockauto, always for VW or BMW and they always have better prices on name brand parts compared to carquest or Napa or any online part store. Ive never received a faulty part and shipping to the east coast of Canada is

Thee GumZie

2021-10-02 07:11:18

I don't understand why RockAuto has 2.0 stars, I got my part within 2 days of purchasing, it works perfectly. I can't really say anything about their customer services or dealing with a returning item because I haven't had to deal with

An Bese

2023-07-14 01:54:02

It is so nice to deal with an honorable company these days! My catalytic converter went bad within the first year and they honored the warranty and replaced it. They could have said it failed due to one of their uncovered situations but they didn

Rob W

2021-12-07 01:59:42

Ordered spare part Friday, shipped 4 hours later, arrived in Highlands of Scotland 6 days later.Website easy to use, enter part number and checkout, shopping cart automatically adds shipping, tax, import duties and converts to local currency.Lots of

Luis

2021-02-02 03:50:41

Drivers side full mirror assembly, ordered it on Sunday May 31 2023 it arrived at my door as promised actually one day a head. The only issue with the part was having a female adapter, but not a big deal was able to rewire it and use the old male ada

Alan French

2022-07-26 00:13:30

Ordered injector seals for a Mitsubishi Starion turbo ,seals were perfect for the job even though my car is the 4g63t 2l version ,and they were delivered to me in very quick time (to Northern Ireland)So very pleased with Rockauto , will definitely de

Alex L.

2021-08-11 14:14:22

I have performed a vast majority of maintenance and repairs on my own cars and those of my family and friends over the years. I much prefer to purchase parts online unless a local chain store has something I need that day in stock, and in that case t

Dan

2023-03-06 02:46:10

Rock Auto is one of my favorite sites to shop online. I have been a RockAuto customer for around 14 years. The customer service is great - sometimes you will even get two reps trying to help you at once! Prices are awesome - much cheaper than any

Marty

2022-09-01 17:59:43

To be honest, great service.I'm questioning why I got such good service because there are so many bad reviews here, but I did.In October I ordered a part for my Jeep, a stupid little part that I could only find at Rock Auto unless I scavenged of

Alfred Yuen

2021-02-28 12:37:41

I'll admit I was hesitant to order from them at first based on so many negative reviews, but I took the plunge anyways since they had something that I needed and was difficult to find elsewhere. I placed an order and everything that I asked for

Timothy Thompson

2021-02-02 09:53:02

I have been ordering parts from Rock Auto for four years now. They have excellent prices and quick shipping times. In my opinion they are the best discount auto parts site on the internet. Now the negatives. The website is really oriented toward peop

DuWayne Burnett

2022-12-30 23:02:24

I have had excellent service from them. I hope it stays that way. Once I ordered a catalytic converter and it was the wrong one. They sent me the new before I even had a chance to send the wrong one back. And they paid the shipping. It's unfortu

Alex L.

2024-01-17 01:00:07

I have performed a vast majority of maintenance and repairs on my own cars and those of my family and friends over the years. I much prefer to purchase parts online unless a local chain store has something I need that day in stock, and in that case t

Dan

2024-01-17 01:00:07

Rock Auto is one of my favorite sites to shop online. I have been a RockAuto customer for around 14 years. The customer service is great - sometimes you will even get two reps trying to help you at once! Prices are awesome - much cheaper than any

Marty

2024-01-17 01:00:07

To be honest, great service.I'm questioning why I got such good service because there are so many bad reviews here, but I did.In October I ordered a part for my Jeep, a stupid little part that I could only find at Rock Auto unless I scavenged of

Alfred Yuen

2024-01-17 01:00:07

I'll admit I was hesitant to order from them at first based on so many negative reviews, but I took the plunge anyways since they had something that I needed and was difficult to find elsewhere. I placed an order and everything that I asked for

Timothy Thompson

2024-01-17 01:00:07

I have been ordering parts from Rock Auto for four years now. They have excellent prices and quick shipping times. In my opinion they are the best discount auto parts site on the internet. Now the negatives. The website is really oriented toward peop

DuWayne Burnett

2024-01-17 01:00:07

I have had excellent service from them. I hope it stays that way. Once I ordered a catalytic converter and it was the wrong one. They sent me the new before I even had a chance to send the wrong one back. And they paid the shipping. It's unfortu

Donald Hodges

2024-01-17 01:00:07

I personally use these reviews to determine whether I will do business with a company or not. Rock auto has been quite reliable to deal with, my most recent order was submitted on August 15th and I received the parts On August 18th. I consider that e

Colin livermore

2024-01-17 01:00:07

The experience I have had with rockauto has been nothing but great .i have always received the parts in next to no time .and good quality as well.im all the way over in Australia and still there been bloody fantastic.i wish they where here .. excelle

Larry Lambert

2024-01-17 01:00:07

I have made several orders with ROCKAUTO... Always received Exactly what I have ordered... I have ordered timing belt kits with water pumps for 2 different cars, break parts, electrical parts, engine gaskets. Always received High quality accurate par

Jens Erik Jensen

2024-01-17 01:00:07

Born and living in Skandinavia (Denmark), I've used Rock Auto for a couple of years as a course for finding parts for my beautifull older American cars, Ford, Lincoln and old Mercedes too. I would highly recommend Rock Auto to anyone looking for

Tom Fontana

2024-01-17 01:00:07

I've been using RockAuto for years. Had only one problem. They shipped the wrong part. I should have double checked the part number when I received it. I had to buy retail, but they quickly refunded my money. Once I needed to return core parts.

Rob W

2024-01-21 01:00:02

Ordered spare part Friday, shipped 4 hours later, arrived in Highlands of Scotland 6 days later.Website easy to use, enter part number and checkout, shopping cart automatically adds shipping, tax, import duties and converts to local currency.Lots of

SUSAN

2024-01-17 01:00:07

I have been shopping parts with Rockauto.com for well over 6yrs now seems to be a great place to find what I'm looking for with out having to be on the phone or driving around to find the parts I need to get my truck up an running again. Always

Luis

2024-01-21 01:00:02

Drivers side full mirror assembly, ordered it on Sunday May 31 2023 it arrived at my door as promised actually one day a head. The only issue with the part was having a female adapter, but not a big deal was able to rewire it and use the old male ada

Andrew

2024-01-17 01:00:07

I’ve ordered a lot of parts off rockauto, always for VW or BMW and they always have better prices on name brand parts compared to carquest or Napa or any online part store. Ive never received a faulty part and shipping to the east coast of Canada is

Alan French

2024-01-21 01:00:02

Ordered injector seals for a Mitsubishi Starion turbo ,seals were perfect for the job even though my car is the 4g63t 2l version ,and they were delivered to me in very quick time (to Northern Ireland)So very pleased with Rockauto , will definitely de

Thee GumZie

2024-01-17 01:00:07

I don't understand why RockAuto has 2.0 stars, I got my part within 2 days of purchasing, it works perfectly. I can't really say anything about their customer services or dealing with a returning item because I haven't had to deal with

Chris W

2024-01-21 01:00:02

I've been using RockAuto since the mid 2000s and most of the time the experience has been great. There have been a few issues they they took care of (wrong parts shipped or missing). My biggest gripe is some of the stuff they sell is just awful.

An Bese

2024-01-17 01:00:07

It is so nice to deal with an honorable company these days! My catalytic converter went bad within the first year and they honored the warranty and replaced it. They could have said it failed due to one of their uncovered situations but they didn

Colin livermore

2021-07-17 12:43:44

The experience I have had with rockauto has been nothing but great .i have always received the parts in next to no time .and good quality as well.im all the way over in Australia and still there been bloody fantastic.i wish they where here .. excelle

Larry Lambert

2023-06-14 23:12:23

I have made several orders with ROCKAUTO... Always received Exactly what I have ordered... I have ordered timing belt kits with water pumps for 2 different cars, break parts, electrical parts, engine gaskets. Always received High quality accurate par

Mike Mclachlan

2023-03-06 05:56:18

Parts arrived a day early, good to deal with.

Mike Mclachlan

2024-01-17 01:00:07

Parts arrived a day early, good to deal with.