Ruggable Review

Below are all the real reviews about Ruggable from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

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Reviews 4.5 /5 (17 total)

5-star

71%

4-star

12%

3-star

18%

2-star

1-star

All Reviews (17)

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Most recent

Robin Winkelaar

2021-12-22 23:31:56

I ordered a re-jute Ruggable runner back in December of 2021. Due to COVID and sourcing of materials, I did not receive the rug until March of 2022. Ruggable did keep me informed of the situation and did offer me a discount on ordering another rug

Sofia Fuchs

2021-04-02 18:29:18

I love the rugs (I have them in 3 different rooms) but customer service leaves lots to be desired. As others said that you can't call to speak with anyone. The last rug I purchased, I exchanged 2ce. I just didn't like the look. When I wante

Liz Scheffer

2022-06-30 12:54:37

Ordered and received my first rug from Ruggable. Am very happy with the rug-it's just beautiful. Colors are so true to what I hoped they'd be and what they looked like online.I waited to order my 2nd rug just to make sure I was happy with t

Stephanie

2022-06-17 18:22:19

WOW!!! Ruggable was recommended by a friend and I could not be more grateful! I love the story, and I love what I saw online so I purchased. Accidentally purchased the wrong color. On a Saturday… I contacted support by email fully expecting to wait u

Tracy

2023-02-10 05:11:45

I purchased two rugs from Ruggable - one great quality, the other much thinner - more like a throw! Today I also received a reminder from FedEx that I owe duty tax on the delivery - something Ruggable’s customer service team said they would sort ou

Cyndie Johnson

2022-07-07 13:17:23

I adopt senior dogs and always have at least 3 living with me. Seniors are lovable, but they can be messy so I was resigned to buying cheap, ugly rugs at the discount store and just throwing them away when they were ruined. My Ruggables have changed

Kate P.

2023-01-22 16:08:53

I recently purchased 2 large rugs from Ruggable. They are beautiful and look fantastic in our space. I had to deal with customer service at one point and they where extremely helpful and friendly. As the owner of two large dogs, I’m so excited to hav

Sharon Frizzell

2022-08-01 16:18:29

I’ve just ordered my fourth rug, a doormat, because the first three rugs have exceeded my expectations. As a messy old lady with two dogs, these rugs are perfect for my space. I was able to find patterns that fit with my decor so perfectly, you’d thi

Jenny yeh

2022-11-05 00:16:29

Simple to use rugs. Hate the classic pad. It shedded so much since the day I received it. Every time I peel the rug out to wash the rug, the pad would shed more of its Velcro. It was a mess. I emailed for a replacement and only received a 15% discoun

Connie

2023-06-28 05:16:59

Love this company and their product. We have bought several rugs and have not been disappointed. Recently I bought 2 rugs and the $40 discount I had was not applied at checkout, I emailed customer service, had a quick response, (surprising since it w

Charl

2021-11-13 14:48:09

I ordered my 5th ruggable, I have different colors and sizes! These are, by far, the best rugs I’ve ever used! I love the colors, so many choices for any style decor! My very favorite part of owning these rugs is there durability and how they wash so

Kara Green

2021-03-17 05:23:14

Honestly, the product has with stood 2 busy kids and still looks great!! The 9x12 was tricky, but, now sitting for the week-looks fab! I have bought 1-9x12, 2-6x9, hall runner, 2-3x5, truly all have been great! BUT….shipping thru FedEx to the Northea

2022-01-28 17:12:01

March update: I wrote the below in February and had one more exchange with customer service afterwards, where my service representative was actually so helpful. I provided photos of the curling covers, and they ended up replacing all three runner rug

tjvarnadoeATL

2021-08-16 10:35:21

I love ruggables!! I have ordered 4 so far, the first being over 3 years ago. They hold up well and are true to their promise of being easy to clean. The only reason I didn't give them 5 stars is that they are expensive. I only order when I have

Tatyana

2022-07-06 15:47:42

Jocelyn in the customer care department was so very helpful with making sure I received our promo code that I accidentally didn’t input and she also took the time to look into all my previous orders and make sure they are correct. Thank you!

Mercedes Leoncio

2023-04-11 02:52:25

Beautiful quality prints, rich colors. Bought the absida teal rug runner and loved it so much bought the 8x10 to replace our living room and to match. Rich colors, unique design. Will keep shopping this brand for future finds!

Samantha B

2021-09-10 17:16:48

Really nice customer service who was polite and helpful. Happy with my rug purchase. Thank you for an enjoyable and worthwhile online shopping experience.