Rugs USA Review

Below are all the real reviews about Rugs USA from actual users, taken from a reliable source www.trustpilot.com, regarding user's shopping experiences related to shopping, deals, promo codes, discounts, free shipping... We hope that the information we provide is useful, valuable, and helps all customers to be savvy shoppers and have the best positive experiences on CouponForLess.

Rugs USA Visit the website

Reviews 4.7 /5 (20 total)

5-star

65%

4-star

35%

3-star

2-star

1-star

All Reviews (20)

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sara

2021-06-24 13:40:37

I had to return two items I purchased, it is very easy plus I was able to keep the smaller rug instead of returning it. Something that I have not seen anywhere else. Thought that was neat. Also, I made another purchase but my order was cancelled beca

Kimberly

2021-12-29 05:30:55

I used the Chat option and was greeted by a very polite customer service (cs) agent.The cs agent gave me links to some rugs that met my criteria. These suggestions gave me a great starting point. I used the chat option a second time and this cs ag

Morgan Cahill

2022-04-23 18:01:54

The website is easy to navigate, and customer service was helpful in the live chat when I had a question. I was hoping to use the "see this rug in my room" feature but was told it is momentarily out of service right now. The person with liv

Dean Arvidson

2023-07-09 10:56:28

Website was generally good, but the rugs looked faded in many of the photos. Kind of concerning...am I going to get a 'used rug'? Also, discounts were not properly applied when purchasing more than 2 rugs. The BFBOGO discount should be a

Lind Rock

2021-06-29 16:26:39

I WOULD LIKE A COMPARE ITEMS IF IT WERE POSSIBLE, ON THE SAME PAGE AS OTHER SHOPPING SITES OFFER, SUCH AS LOWES. HOWEVER THE REST OF THE PROCESS WAS EASY, BUT HAD I NOT SEARCHED THE BOTTOM OF THE ORDER CART I WOULDN'T HAVE REALIZED THAT THERE W

Laurie Vanderhoof

2022-05-14 01:56:27

I have a washable rug from *another* company that uses a velcro pad. These are SO much better. This is a very similar print to one I am getting rid of from the other company. I have 2 from RUSA already that I've washed with no issues. Easy check

Bettina Secrist

2022-11-12 23:30:27

Great sale price offered with extra discount codes that apply. Very user friendly website with ability to view in room with uploaded image. I have purchased from rugs usa for years and will continue to recommend to others as well.

Kira M

2022-04-24 04:34:35

Love Rugs USA and the prices! Have purchased before and will continue to do so. Just a little tricky to figure out how to apply a discount code (which is an extra bonus!). It took me a few tries but I finally figured it out.

Marla

2022-11-07 16:01:59

Rugs USA is our go to shopping location for Rugs indoor/outdoor. The service is amazing, the rugs are very good/excellent quality and they have never let us down. I will come back every time I need a carpet to Rugs USA.

Colleen Pacitto

2021-05-08 20:19:02

I'm not sure yet just ordered. Was not happy when I set up and order then had to leave computer for an hour and my order was no longer in shopping cart. Almost gave up and went to another site

Nevada Allison

2023-02-03 11:32:09

These rugs are the best quality for the lowest price. Better shopping experience as compared to other sites that have countless pages of low quality rugs - all rugs all beautiful for low price.

Jyothsna Charagundla

2023-02-26 10:32:58

1. The various categories for filters made it easy to find the rug I wanted to buy. 2. Promo code was conveniently displayed on every page, hence allowing for a faster check out period.

KL West

2023-04-13 10:29:10

Great filtering options; made finding a blue lamp very easy. 10% off coupon code automatically added to cart which made the ordering process even easier. Thank you!

A Wilson

2022-08-02 06:52:07

Found a great rug for what we need for porch. looked for dining room however could not find anything we liked. Not much selection in our color range.